
Most agency problems aren't delivery problems.
They're expectation problems.
The sales team overpromises to win the work.
The delivery team inherits the fallout.
And the client is sitting there wondering why what they bought doesn't match what they got.
It's the same story every time:
The work was fine.
The setup wasn't.
Onboarding isn't admin.
It's the most important conversation you'll have with a client.
Get that right, and most of the drama never happens.
♻️Repost and save to help other founders in your network.
🔔Follow @lukettobin for more founder wisdom.
English
















