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@lyft

ready to go? for help: @AskLyft

Katılım Mayıs 2012
11.1K Takip Edilen236.4K Takipçiler
Kaila Tomlinson
Kaila Tomlinson@kaila_tomlinson·
@lyft I left my airpods in my ride this afternoon. I am going through customer service but it is not working. Please can someone help me !!
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Omar Ellaboudy
Omar Ellaboudy@oellaboudy·
@lyft your driver has my cell phone and hasn't returned it in over 36 hours. My wife has gone into labor and she's unable to reach me. For the love of God, do something about it already! I'm tired of talking to your AI bots #customersupport #lyftsucks
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Carey Haynes
Carey Haynes@CareyHayne93fv·
@lyft Hello. I would like to appeal my deactivation. I was unjustly accused of sexual assault. Nothing could be further from the truth. I have been a driver for 7 years, with a 4.9 rating. I would never think of doing such a thing. I am requesting reinstatement.
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Lyft
Lyft@lyft·
@RealIsburn We are sorry to hear about this situation. We understand how important is to manage your Tax information. In order for us to assist you better, please feel free to direct message us. x.com/messages/compo…
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Inma Hasz
Inma Hasz@RealIsburn·
@lyft @AskLyft App is throwing a 'Something went wrong' server error on my Tax Info screen and I'm locked out of updating my W-9. Can a specialist reset my tax profile status?" The social media support team can usually bypass the front-line chat bots and force a reset my acct
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Ocean
Ocean@Oceanlzq2·
@lyft Hi, my account is experiencing a system glitch (showing error code 70000) and cancelled my reservation. The 'Contact Us' button is missing in my app. Please help me check my vehicle status.”
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Lyft
Lyft@lyft·
@JordanPoll77522 We're sorry to hear about this experience. Would you please DM us with the phone number, the email address, send the full name associated with your Lyft account? We'd be glad to review this for you. x.com/messages/compo…
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Jordan Pollard
Jordan Pollard@JordanPoll77522·
@lyft Hello I was scammed by the driver for the staged vomit charge. Please assist.
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Lyft
Lyft@lyft·
@CareyHayne93fv We're sorry to hear about this experience. Would you please DM us with the phone number, the email address, send the full name associated with your Lyft account? We'd be glad to review this for you. x.com/messages/compo…
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albre
albre@erbal777·
Left a @baywheels bike next to a full station near Crissy Field July 4th, every dock full for miles, no cell service. Now charged $1,200 "lost bike" fee even after Lyft admitted in writing stations were full. System failure, not rider failure. @lyft @AskLyft
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Joey Palimeno
Joey Palimeno@PalimenoForGAD1·
@lyft your support agents are refusing to reactivate my account over a background check that explicitly says NOT GUILTY. Agents are illegally demanding 'rehabilitation' docs for a crime I was acquitted of. Please escalate this
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jalen
jalen@butimjalen·
@lyft 3 Citi bikes none of them worked can I have my 15 dollars back
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Vicariously
Vicariously@vicari0uslyPlay·
@lyft I’ve had a garnishment for awhile from Oregon, finished it off, sent in the paper work showing it’s over and you guys refuse to remove the flag so I can use express pay wtf is going on
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Lyft
Lyft@lyft·
@fo_horus We're sorry to hear that you haven't been able to book a ride at the airport, we understand how frustrating this is. Please reach out to us via DM for assistance. x.com/messages/compo…
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Jahfi Jo Fo Horus
Jahfi Jo Fo Horus@fo_horus·
@lyft has 0 human support. I’m stuck at the e airport trying to book a ride and they won’t let me use my business account. When I contact support I’m met with robots who keep sending articles. Shame on you Lyft
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Alina Su
Alina Su@alinaruisu·
Best complement to a longevity founder “We think you’re under 18” Thanks @lyft
Alina Su tweet media
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prxnce876
prxnce876@prxnce876·
@lyft hey I’m a driver and I have an issue you cx reps can’t resolve
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YourGirlKatie
YourGirlKatie@YourGirlKatieYT·
@lyft why have an option to schedule a driver just for them to cancel. My boyfriend might miss his flight because the driver scheduled to take him to the airport bailed. These type of calls need better incentives so the driver doesnt cancel on people.
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Lyft
Lyft@lyft·
@MichaelPam We're truly sorry to hear about your recent experience with one of our drivers. Your safety is our utmost priority, and incidents like this are concerning. Could you please DM us at your earliest convenience? x.com/messages/compo…
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Michael Pam
Michael Pam@MichaelPam·
Hey @lyft, why are passengers being financially penalized just to stay safe? ​ Even your competitor @Uber has clear pathways to dispute fees and protect riders from bad driving. Meanwhile, if a Lyft driver is driving dangerously, distracted, or breaking rules, we get slapped with surge/cancel fees just to get a new ride?!? Change your policy Lyft!!! Fix your app!!! 🧵👇 We shouldn't have to choose between our safety on the road and paying a surge or cancellation penalty because a driver won't look at the road or follow basic safety rules. Do better!!! #Lyft #RideShare #SafetyFirst #CustomerService #HoldThemAccountable
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Lyft
Lyft@lyft·
@tec_razy We're sorry to hear about your experience and understand how frustrating this must be. We'd like to take a closer look into what's going on with your account. Please send us a DM. x.com/messages/compo…
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Om Kamath
Om Kamath@tec_razy·
@baywheels @lyft You guys have the worst customer support. My Lyft account is on hold since the last 3 days without any resolution.
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Keşfet

@K1NGFR3SCO @kaila_tomlinson @oellaboudy @sukiiibaby @CareyHayne93fv @RealIsburn @AskLyft @Oceanlzq2