@BrenoMo26500042@askl Thanks for bringing this to our attention and we want to make sure you are taken care of. Kindly DM us at your earliest convenience so we can review this for you.
x.com/messages/compo…
@lyft@askl
My driver account was permanently deactivated due to an OPTIONAL health insurance document. 8 years, 4,500 rides, 5-star rating. No clear explanation provided. Please review my case. #LyftDriver
@CareReverend Thank you for bringing this issue to our attention, Please allow us to take a deeper look into this, kindly send us a DM at your earliest convenience.
x.com/messages/compo…
@MARTINM32540810 Thanks for sharing this. Your safety is our top priority. Please send us a DM so that we can take immediate action.
x.com/messages/compo…
@lyft got a Lyft with a car with one headlight. But the biggest thing that pisses me off is that he accepted the ride before he finished his ride so the “3 minted away” was really 10
Thank you for bringing this incident to our attention, We understand the frustration when your driver left you hanging. Forcing you to opt to a higher price ride. We sincerely apologize for this frustrating experience. Please allow us to take a deeper look into this, kindly send us a DM at your earliest convenience.
x.com/messages/compo…
Hey @lyft one of your driver's cancelled my scheduled ride to airport this morning (likely due to the pre-booked price) and I had to rebook for almost double the price and I might miss my flight now...
@bmedhurst1 Thanks for reaching out. We’re sorry to hear about the experience you had. Kindly DM us at your earliest convenience so we can review this for you.
x.com/messages/compo…
@kennealy33@Uber We understand how important it is to be charged accordingly to what the ride cost you see on your application. Kindly DM us at your earliest convenience, so we can review it for you.
x.com/messages/compo…
Huge fan of @lyft showing one price and then charging me more after I'm in the vehicle. Then when I contact support to call it out I get a too bad. Guess it's back to using @Uber
@ErickaSkywalkrr We are sorry to hear about this situation. In order for us to assist you better, please feel free to direct message us.
x.com/messages/compo…
@antotheraider Thanks for bringing this to our attention and we want to make sure you are taken care of. Kindly DM us at your earliest convenience so we can review this for you.
x.com/messages/compo…
My company will no longer use @lyft@AskLyft my client has cancer and tried to reach support and the driver of the vehicle he left his medication in. They have rude non English drivers who can't pick up phone to see if lost item in car. We will pay the $20 wtf
@davesun@davidrisher@sergioaved Thanks for reaching out. We know how important it is for you to get your bonus for completing ride requirements. Kindly DM us at your earliest convenience so we can review this for you.
x.com/messages/compo…
Hey @lyft@davidrisher i’m a five star driver for 4 1/2 years! Why do you make me work for gold or platinum monthly? I’m either a gold or platinum driver or I’m not! @sergioaved
@WhalesEndowed We’re sorry to hear about this. We’d like to help make things right. Please send us a DM so we can look into this for you.
x.com/messages/compo…
@lyft I submitted a support ticket on April 29 for an overcharge ($23 instead of ~$7 due to a cancelled second trip) and haven’t received any response. The app won’t let me explain either. Please assist urgently.
@SirCherylHouse We understand how concerning to get your account on hold, especially when you are following the Lyft Contract and Law. Kindly DM us at your earliest convenience, so we can review it for you.
x.com/messages/compo…
@lyft HI Lyft! Please help me! My Account is on Hold and I am losing money and I am still trying to get vack on the road again! I was attacked by 4 Children and their Mother on the phone on Pine last night! I refused their Trip, because they are Unaccompanied Minors! I can Cancel these kinds of Trips per Lyft Contract and Contract Law! These Kids and their Mother kept yelling at me to take them home! They kept asking for their money back when I never took it! I was driving away very slowly as they were trying to prevent me from leaving and going to my next Legal Lyft Customer Trip! They threw a Cup of Ice at me! Please help me to restore my Account to Good Standing, again! Please help me remove the Hold on my Account! I have a Legal Right to Cancel a Trip with Unaccompanied Minors! This is Unfair Treatment of a 5 Star Driver with almost 2 Years History and over 8,500 Recorded Trips! I am a Stockholder in Lyft and Hertz too! Please help me to get back on the road, again! Thank you!
@FuegoNEgo Thanks for bringing this to our attention and we want to make sure you are taken care of. Kindly DM us at your earliest convenience so we can review this for you.
x.com/messages/compo…
@lyft I’m being discriminated against. Y’all are using my data to charge me more money than someone sitting in the same room as I am. Also, y’all are tracking my schedule to charge more to get to frequented places.re y’all charging me more because I’m black?
@RicHicks We’re sorry to hear about what happened. This is not the kind of service we want you to experience. In order for us to assist you better, please feel free to direct message us.
x.com/messages/compo…
@antotheraider Hi there, we’re sorry to hear about the experience you had. Kindly DM us at your earliest convenience so we can review this for you.
x.com/messages/compo…
@lyft@AskLyft hi, lyft. a driver of yours accepted my ride, drove 15 minutes to pick me up, then said he was canceling the ride & we need to pay him directly because the app didn’t charge enough for the trip. i can’t even report him because he cancelled the ride. please help!!
@rcellisii We are sorry to hear about this situation. In order for us to assist you better, please feel free to direct message us.
x.com/messages/compo…
@lyft@lyfthelp My account was deactivated based on a false report. I've been a loyal and high-rated driver for a long time. Can someone look into this?
@cclychy@AskLyft Thanks for bringing this to our attention and we want to make sure you are taken care of. Kindly DM us at your earliest convenience so we can review this for you.
x.com/messages/compo…
I’ve had this issue multiple times recently. A driver is assigned with about a 10-minute ETA, I wait almost the entire time, and right before arrival the driver cancels or the ride gets reassigned. Then I have to wait another 10 minutes.
@lyft@AskLyft