@m_sailor76@m_sailor76 In case your ticket was reissued directly through Qatar Airways, we would be happy to review your case in detail. Kindly contact us via private message with your booking details so we can further assist you and provide an update on the refund status. [3/3]
@qrsupport Also, another question that I really need the answer to:
To which payment method the refund will be sent?
The payment method used to pay when the tickets were booked?
OR:
The payment method used to pay when I extended my tickets?
@m_sailor76@m_sailor76 Hello, Majedah. We can see that our team has already replied to you over the DMs. You may please continue to approach us over the DMs, if you require any further assistance.
@qrsupport This is very important for me to know since I’m receiving my refund on a third party credit card, since my travel agent is the one who paid when I booked my tickets.
Telling me when the money is credited back to the payment method would help a great deal. Please advise and help!
@qrsupport So how would I know when I’ll receive it?
Do I wait for up to 28 working days from the date I received their refund amount email?”
Or from the date I applied for the refund?
Because today May.21 marks the 28th day since I applied for my refund.
@qrsupport I’m resending the same message that I sent Qatar Airways 3 days ago upon their request if I didn’t get an answer from them. Please help!
“Salam Qatar Airways Staff,
I applied for my refund on Apr.13, & received an email from QR on May.9 about the amount they will return for me
@qrsupport It seems that you don’t believe me because you are not opening my new queries, so here are my new messages that I sent yesterday to you and got NO response to them:
@qrsupport You haven’t responded to my direct messages yet. This is why I’m reminding you here to do so! I would like to get an answer from you please.
@m_sailor76@m_sailor76 Hello. We acknowledge receipt of your message and have responded via direct message. For privacy reasons and to better assist you, we kindly request that you continue the correspondence through direct messages. We look forward to assisting you further.
@qrsupport Could you please answer my messages? I was told by QR to resend my messages to you to get an answer. Please, I have been waiting for days for an answer from them, so don’t make me wait more time to get simple answers.