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367 posts


@KenyaPower_Care Hi,I bought tokens for meter no. 37187707973 via mpesa and didn't receive the tokens, kindly check.TIA
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@mahil Hello. Please visit our prepaid office for your assistance. ^CW
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@KenyaPower_Care I've purchased tokens via Mpesa and when I try to load it doesn't reflect on my meter, what could be the problem?
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@KenyaPower_Care Hallo, Can I please have the above token no. redirected to Meter No. 01450394497, the meter no. I initially purchased for is faulty. TIA
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@mahil Noted. Please confirm if this is the token no. that was sent to you 0645 3473 1486 8615 1749. ^RM
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@KenyaPower_Care Can I get a number that I can call for assistance instead? I'm currently in darkness!
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@mahil Please provide us with your account no, your exact location stating a nearby landmark and telephone number via DM for assistance. ^VW
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@mahil Noted. Please dial 65 enter on the gadget (CIU) to confirm the meter no. then get back for assistance. ^RM
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@mahil Good evening , Please provide your account no. for assistance. ^RM
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@KenyaPower_Care How long shall it take and will the tokens be sent since its already been deducted from my mpesa?
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@mahil Apologies for the inconvenience. The issue is being addressed. ^NM
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@KenyaPower_Care Token generation failed due to a security module error Error: Maximum number of retries exceeded at retry 4, error on SecurityModuleTransceiver.SendAndReceive, System.Net.Sockets.SocketException: A connection attemp..Saida meter no.22119476962
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@Muthoga_Jay Wow for someone who really doesn't give a fuck you sound like all you do is snoop smh 😩
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#BackToSchoolTBT When you were late for school, this is what happened. Ms Muthama would be like.

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