Client||Relations~Manager

86 posts

Client||Relations~Manager

Client||Relations~Manager

@manager20709

Customer Service specialist committed to excellence in client support & communication |Driven by solutions powered by professionalism

Katılım Aralık 2025
83 Takip Edilen5 Takipçiler
Client||Relations~Manager
Client||Relations~Manager@manager20709·
Hello! I'm really sorry to hear you're having a negative experience. I'd love to assist you directly and get this sorted. Please Follow back and DM me with more details, and I'll do my best to resolve the issue. Looking forward to connecting! 💬
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Client||Relations~Manager
Client||Relations~Manager@manager20709·
Hello, Sorry to hear things aren’t going smoothly! I’m happy to help resolve this. Please Follow back and send me a DM, and let’s figure out how to get this sorted. Looking forward to chatting!
Helen McCookerybook@McCookerybook

@JohnLewisRetail Too late, I’m afraid. PLEASE don’t use Evri! It’s so stressful dealing with them.

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Client||Relations~Manager
Client||Relations~Manager@manager20709·
@AlfieCrouc56167 Hello! I'm really sorry to hear you're having a negative experience. I'd love to assist you directly and get this sorted. Please Follow back and DM me with more details, and I'll do my best to resolve the issue. Looking forward to connecting! 💬 Tommy Robinson
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Alfie Croucher
Alfie Croucher@AlfieCrouc56167·
@EvriDeliveryCom @Evri__Delivery My parcel (Tracking #H0067A0355477564) has gone missing in transit. Packlink support has not responded to multiple emails over 3 days. This is urgent and high-value. I need a formal investigation, a case number, immediately please.
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Client||Relations~Manager
Client||Relations~Manager@manager20709·
@treekahlo Hello, thanks for sharing your concern. I understand it’s frustrating, and I’d love to fix this for you. Please Follow back and DM me, and I’ll assist you ASAP! Taylor Edward~
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teresa green 🕸
teresa green 🕸@treekahlo·
@Argos_Online your courier company are appalling. Is it Evri by any chance? My driver couldnt deliver today because its a 2 man job getting item upstairs. Got to wait another more than a week for my fridge. A month without a fridge!
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Client||Relations~Manager
Client||Relations~Manager@manager20709·
Hello, Thanks for reaching out. I’m here to help you sort this out! Please follow back and send me a direct message with more details, and I’ll work on getting this resolved for you as quickly as possible.
Andy Coles@Andy_Coles1

@EvriDeliveryCom Absolutely useless. The last 2 items we ordered claim to have been delivered when in reality, we haven't physically received them. Unable to contact Evri direct and messages not returned. Will no longer purchase from any vendor that uses Evri.

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Nanu Nanu
Nanu Nanu@PaulHowey1·
@manager20709 No... you (or your driver) lie about "not correct address"... lie about "attempted to deliver"... have had a separate (wife's) delivery refunded by the ank due to evri not sorting out (yet another!) lost package. I NEVER buy online if evri is rhe courier - I didnt know for this
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Client||Relations~Manager
Client||Relations~Manager@manager20709·
Hello, Thanks for reaching out. I’m here to help you sort this out! Please follow back and send me a direct message regarding this and I’ll work on getting this resolved for you as quickly as possible. Tommy ~.
Nanu Nanu@PaulHowey1

@evri is absolute dog shit!!

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Client||Relations~Manager
Client||Relations~Manager@manager20709·
Hello, I’m really sorry to hear about the issue you're experiencing. Please follow back & DM me with more details, and I’ll make sure we get this sorted for you as quickly as possible. Thank you for your patience!" David Luis
Gill@Gill_1811

@newlook I placed an order on 13 Jan with next day delivery. Evri have now advised me they have lost it. Your message assistant can't understand this no matter how I phrase my message. Please advise how I get a refund. Thanks.

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Client||Relations~Manager
Client||Relations~Manager@manager20709·
@liketee2 Hello, I’m really sorry to hear about the issue you're experiencing. Please follow back & DM me with more details, and I’ll make sure we get this sorted for you as quickly as possible. Thank you for your patience!"
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Client||Relations~Manager
Client||Relations~Manager@manager20709·
@shikaismumma Hello,I’m really sorry to hear about your experience, and I completely understand your frustration. This is not the standard of service we aim to provide. Please FOLLOW BACK AND DM, and I'll make it a priority to address the issue right away.
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Simmie
Simmie@shikaismumma·
I didn’t think you could get any worse than Evri delivery but #relay top it & took the biscuit because how did they stuff my parcel in a pussjok defibrillator box kmt!!!!
Simmie tweet media
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Client||Relations~Manager
Client||Relations~Manager@manager20709·
@RumpledPumpkin Hello,I’m really sorry to hear about your experience, and I completely understand your frustration. This is not the standard of service we aim to provide. Please FOLLOW BACK AND DM, and I'll make it a priority to address the issue right away. Taylor Edward
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Lauren Killeen
Lauren Killeen@RumpledPumpkin·
@Evri_HelpersX could you please help me track my parcel? It’s now 9 days late. Really not OK, the service is appalling.
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Client||Relations~Manager
Client||Relations~Manager@manager20709·
@MagpieMark22 Hello,I’m really sorry to hear about your experience, and I completely understand your frustration. This is not the standard of service we aim to provide. Please FOLLOW BACK AND DM, and I'll make it a priority to address the issue right away. Tommy Robinson
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Mark
Mark@MagpieMark22·
Pretty sure Evri have “lost” my two 95’ Collection Sweatshirts… How it’s failed to link with a courier on four separate days is beyond me. £170 📉🤬 #NUFC #Evri @NUFC
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Client||Relations~Manager
Client||Relations~Manager@manager20709·
Hello, I’m really sorry to hear about the issue you’re facing. I understand how frustrating this can be, and we’re on it! I’ll make sure our team addresses it as quickly as possible. Please follow back & DM and I’ll personally ensure this gets resolved. Tommy Robinson ~
Dean Holland🍥@dutchie1982

Literally delivered to my next door neighbour at 8.30pm, same driver as the picture on my app..... Evri are a fucking shambles fair play

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Client||Relations~Manager
Client||Relations~Manager@manager20709·
@AndrewBate13285 "Hello, apologies for the inconvenience. We're currently investigating the issue and will resolve it as quickly as possible. Pleasefollow back and DM me for further assistance. Thanks for your patience and understanding!" Taylor Edward ~
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Andrew Bates
Andrew Bates@AndrewBate13285·
@evri couldn't deliver a baby with the help of a midwife and a gynaecologist..in my top 10 most useless companies of 2025. parcel now at 4th sorting facility...yeah right whatever...all BULLSHXT.
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Client||Relations~Manager
Client||Relations~Manager@manager20709·
@DeeSonoIo Hello, I’m truly sorry for the experience you've had, and I completely understand your concerns. This isn’t the level of service we strive for. Could you please FOLLOW BACK so I can look into it immediately? We're committed to resolving this as quickly as possible David Luis
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Diana
Diana@DeeSonoIo·
@Evri_DelivelyUK just like the government, you seem to find it very difficult to deliver! I sent a parcel last Sunday, it should have arrived the Wednesday after. It’s still sitting in one of your hubs! I didn’t pay for you to keep it for over a week!
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Client||Relations~Manager
Client||Relations~Manager@manager20709·
@Bobmarg2828 Hello, I’m really sorry to hear about the issue you’re facing. I understand how frustrating this can be, and we’re on it! I’ll make sure our team addresses it as quickly as possible. Please follow back & DM and I’ll personally ensure this gets resolved. Tommy Robinson
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Bob
Bob@Bobmarg2828·
Delivery company (Evri) never contacted the customers and get signatures. Delivery people just throw parcels outside the doors (or buildings, even on the street). They just took pictures as so-called evidences. They never mind whether these parcels have been received. Corrupt!
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Client||Relations~Manager
Client||Relations~Manager@manager20709·
Hello, I’m really sorry to hear about the issue you’re facing. I understand how frustrating this can be, and we’re on it! I’ll make sure our team addresses it as quickly as possible. Please follow back & DM and I’ll personally ensure this gets resolved. David Luis
Emma Madden@EmmaGregory1

Hi @riverisland, I returned an item on 30/12/25 via Evri and I still haven’t had my refund. Please can you advise? Order no: 104439687. Thanks

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Client||Relations~Manager
Client||Relations~Manager@manager20709·
Hello, I’m truly sorry for the experience you've had, and I completely understand your concerns. This isn’t the level of service we strive for. Could you please FOLLOW BACK so I can look into it immediately? We're committed to resolving this as quickly as possible Tommy Robinson
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Client||Relations~Manager
Client||Relations~Manager@manager20709·
Hello,I’m really sorry to hear about your experience, and I completely understand your frustration. This is not the standard of service we aim to provide. Please FOLLOW BACK AND DM, and I'll make it a priority to address the issue right away. Tommy Robinson ~
G Robson@GRobson16304319

@EvriDeliveryCom Oh Evri! Is someone on your warehouse building up a collection of chairs that should be in my house!! Delivery two weeks ago went missing. And now today’s reorder has too!! “We’ve go your parcel”…..”sorry there was a problem with delivery”.

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Keşfet

@AlfieCrouc56167 @EvriDeliveryCom @Evri__Delivery @treekahlo @Argos_Online @PaulHowey1 @shikaismumma @RumpledPumpkin