Mani James (MJ)

424 posts

Mani James (MJ) banner
Mani James (MJ)

Mani James (MJ)

@manijamesMJ

Senior Vice President @ MarketsandMarkets

Chennai, India Katılım Haziran 2009
3.6K Takip Edilen347 Takipçiler
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
@JioCare @JioCare interesting. So my Internet was disrupted for 6 days and you say you have resolved it on time. God save us from your customer experience
English
0
0
0
6
JioCare
JioCare@JioCare·
@manijamesMJ Hi Mani, we wish to inform you that we will not be able to provide a Rent rebate on your account as we see that there is no delay in resolution from our end - Sneha
English
1
0
0
10
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
Worst customer experience from Jio. Just pathetic. Looks like they just don't care for your complaints anymore. Sorry state of affairs
Saiyyam Sehgal@SaiyyamSehgal

@JioCare I understand but my issue has still not been resolved. The engineer came but wifi is still not working. I want the issue to be resolved ASAP. HIGHLY DISSAPPOINTED by JIO and the team. EXTREMELY POOR SERVICE AND SUPPORT.

English
1
0
1
108
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
@JioCare @JioCare after 6 days, finally got the Internet back. Thanks that it is resolved. Please make sure I get my refund for the 6 days of nonavailabilty and stress I had to experience.
English
1
0
0
7
JioCare
JioCare@JioCare·
@manijamesMJ be sent to you on your registered mobile number for the same. We appreciate your patience - Pooja (2/2)
English
3
0
0
14
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
@JioCare @JioCare i am still with #nointernet. A technician visited and inspected. Said that he will come back again but didn't show up as promised. Very frustrating experience with Jio. Not sure when this will END
English
1
0
0
10
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
@JioCare @JioCare can you be more specific on how much time you will need to sort out this "technical" issue? It has been 5 days now. Give me a firm timeline and stick to it
English
1
0
0
15
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
@JioCare @JioCare As expected, there is no resolution to my Internet connectivity. I STILL DON'T HAVE INTERNET. Please get your act together and get this resolved today. #customerService at its worst
English
1
0
0
19
JioCare
JioCare@JioCare·
@manijamesMJ Hi Mani! We are here for help. Please be assured, we have escalated your concern to our team and you will receive an update in no time. Appreciate your patience and understanding as we work to resolve this matter. We wish to serve you better - Durgesh
English
1
0
0
12
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
@JioCare @JioCare would appreciate a definite timeline for this resolution. This cannot go on for ever. Every day there are new excuses for NOT getting this resolved. Give a time that this will be resolved.
English
1
0
0
13
JioCare
JioCare@JioCare·
@manijamesMJ Hi Mani, we understand this has caused difficulties for you. We want to inform you that our team is already working on your concern and you will receive an update at the earliest, we value your patience and understanding – Joel
English
1
0
0
14
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
@JioCare @JioCare @reliancejio so after 5 days of relentless follow up, finally a person showed up saying there is a technical issue. It was not rocket science to figure that out. Your service is really appalling. #sorrystate
Mani James (MJ) tweet media
English
1
0
0
13
JioCare
JioCare@JioCare·
@manijamesMJ simply by clicking on the link sent to you via SMS. Please be rest assured, our team is working on it and will get back to you as soon as possible. Your patience is highly appreciated - Pratyaksha (2/2)
English
1
0
0
14
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
@JioCare @JioCare please can you stop giving misinformation. There is no engineer assigned for this. I have provided the latest on my service request. #worst
Mani James (MJ) tweet media
English
1
0
0
10
JioCare
JioCare@JioCare·
@manijamesMJ HI James, we never intend to let you down. We see that an engineer has been assigned for your concern and please rest assured, he will visit as per the confirmed date and time. We highly appreciate your patience and co-operation in the meantime – Priyanka
English
1
0
0
23
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
@JioCare You keep scheduling and no one turns up. It is kind of a joke now. If you cannot send the personnel, then why the heck are you scheduling them? Totally baffling and shear stupidity. Very frustrating experience
English
1
0
0
20
JioCare
JioCare@JioCare·
@manijamesMJ Hi James, our team is always here for you. We see that a Home Care Engineer visit is scheduled, however, there are no confirmed slots available. Please give us some more time and you will receive an SMS with a confirmed date and Time of the visit - Kavita
English
1
0
0
38
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
Thanks for tagging this Ramesh. My Jio Fiber is not working for the past 4 days and have lodged a compliant with absolutely no response. Useless service and pathetic customer experience
Ramesh Gairola@gairola_ramesh

@JioCare My Jio Fiber is not working Not able to to lodge the complaint Your Jio live chat is good for nothing Customer from East Delhi

English
1
0
0
67
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
@reliancejio @JioCare @_MukeshAmbani Our apartment's Internet connectivity was disrupted on 19th May 2025. Service remains disrupted rill today. Pathetic service Indiranagar, Chennai manager is hopeless. No one from Jio shows up despite saying so. Worst service
Mani James (MJ) tweet media
English
2
0
0
98
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
@reliancejio Internet has been down for 48 hours now at our location. Very poor service to restore it. SR29CN0F. Restore service immediately
English
1
0
0
16
Mani James (MJ) retweetledi
VCCircle
VCCircle@vccircle·
The stage is set! @vccircle's Family Office Summit is about to start!📷Get ready for a day packed with insightful discussions, cutting-edge insights, and valuable connections. Follow along for live updates and by using the #VCFamilyOfficeSummit24!
VCCircle tweet media
English
0
1
1
330
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
@tnsdma Water logging in and around Casagrand Supremus Apartment, Sakthi Nagar, Thalambur 600130. Over 700 residents cannot go out of the apartments for 2 days now. Please can you look into it ASAP.
English
0
0
0
37
Mani James (MJ)
Mani James (MJ)@manijamesMJ·
Ultrarice. What can 5 passionate youngsters do to impact the world they live in ? They come up with such a challenging problem statement and start putting their heart and soul into it. " We’re on a mission to make sure that by 2050, nutritious foods b…lnkd.in/g9KpW3CZ
English
0
0
1
74