Mark Crowther
2.7K posts


@HBSAlumni Spend time with them in person. Listen. Ask questions. And don’t assume “proxies” like surveys are an efficient substitute for actually spending time with customers.
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@mcskram Thanks for commenting, Mark! In your experience, what’s the most effective way of getting to know your customers “truly and deeply?”
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“When you’re innovating, there’s not a lot of data to rely on.” -Professor Thomke #HBSreunion2022
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Can you finish this sentence?
"The future of work is..."
#HBSreunion2022
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@McKinsey If you had to get a visible tattoo on your hand what would it be?
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Mark Crowther retweetledi
Mark Crowther retweetledi

Hope and Inspiration. Thank you @DrJohnNagl @a1excrowther for your scholarship and insights penncapital-star.com/commentary/wit… #UkraineRussiaWar
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Ed Mountfield@EdMountfield
Calling young professionals ❗ We’re #hiring for various roles @WorldBank, @IFC & @MIGA through the Young Professionals Program (#YPP). If you are looking to tackle big global challenges, from poverty to climate change, please apply (until July 15) 👇👇: wrld.bg/lIwu50JAykM
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@mcskram What are you up to in Seattle Mark? You should look up James Plumb!
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