@meiningerhotels hi meiningerhotels. Few years ago I’ve been to your youth hostel in South Kensington. Unfortunately it’s now impossible to book there for end of January. Could u explain me why ? Many thanks. 😉 have a great day
@Roismernagh Hey Roisin, thanks for reaching out. There's a lot of missing info in your message. Would you mind offering more details so we can better understand what happened? Thanks :)
@meiningerhotels At Meininger Berlin with 55 students from Ireland....WOEFUL service and some FILTHY rooms...kicked out of canteen after 30 minutes finished or not....told to accept this because "the service in Germany is poor"...really, @meiningerhotels? Is this as good as you can do?
@r_weinhold Checkout service is normally done by 11 am. You have the option of booking a late checkout which will allow you to keep the room until 2 pm😊
@r_weinhold Hey Robert, when did you send your request? The fastest way to make a reservation is over the booking engine on our website. Group reservations can be requested via this form: meininger-hotels.com/en/groups/
@NeilHun47953244 Hi Neil! Thanks a lot for your message. As our colleagues are getting many requests at the moment, please have an understanding of the waiting time. They will get back to you as soon as possible. Best regards!
@meiningerhotels Please can someone get in touch as I have tried to ring and send emails but they have been ignored. I am trying to arrange my refund ASAP. Please get in touch.
@meiningerhotels so, what's up with the "business travellers" rule? Do you actually accept business travellers? Because some hotels seem open, but they are not.
@ThomasSchnedler@AuswaertigesAmt@vzbv Hi Thomas our intention is always to try and serve our customers as best as we can, so we are pleased to inform you that we have implemented a new more flexible rebooking policy.😊 For more info, please visit our website.
Guter Scherz, @meiningerhotels! Trotz weltweiter Reisewarnung durch @AuswaertigesAmt und Ausgangssperre in Belgien sollen wir trotzdem nach #Brüssel reisen? Noch nicht mal einen Gutschein für eine spätere Reise sollen wir bekommen? Das kann doch nicht wahr sein… @vzbv
@dukekristho Hi Kris, It really depends on the situation onsite. It could be that your room may already be ready to move into but in general the check-in time is 3 pm. Enjoy your stay!
@Butterfly2279 Hi Amandi, sad to read that your stay wasn't as expected. Please contact our colleagues via welcome@meininger-hotels.com. They will be happy to help you. Best regards!
#IAlwaysPayExtraFor good hotel accommodation while on holiday. The first and last time I stayed at a hostel, my laptop and my family's 4 passports got stolen on the last day and we all got bitten by bed bugs @meiningerhotels in Belgium. Never again 🙄