@MelwinMas
85 posts


Refer to my complaints since November 2025 about your cloud kitchen in Vikhroli west, LBS Marg, Mumbai where have been double charged and no refund with assurance from Sahil Kadam, Swapnali & Ratandeep..@dominos
dominos_india@dominos_india
@melwinmas Hi! Your satisfaction is all that we strive for. Could you please elaborate on your concern? Please be assured that we'll look into the matter and take action accordingly.
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@dominos_india Seriously this is what the i get in reply since Dec...Silence...@dominos @dominos_india
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@melwinmas Hi, you are a big part of our journey and we don’t want to lose you! We have forwarded your latest remarks to the team.
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@dominos_india have been wrongly charged twice. Irresponsible and unacceptable response from your cloud kitchen in Vikhroli @dominos
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@letsblinkit thoroughly disappointed with your services, why should I connect with the brand manufacturer for refund/exchange when I purchased through your platform
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@melwinmas Hi, thanks for sharing the details! One of our representatives will certainly get in touch with you at the earliest. We'd truly appreciate your patience & understanding in this regard.
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@melwinmas Hi, we truly regret the inconvenience caused. At Domino’s, your satisfaction is our top-most priority. Kindly give us an opportunity to make things right by sharing your details in this form: i.ki.show/6C78418293
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@dominos_india Was assured that I will receive the refund in 24 hours. Paid through Gpay to the staff, however no refund received. Spoke to store managers (Ratandeep) and he assured me that will receive refund but have not received any. Very unprofessional & unethical Customer experience
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@melwinmas Hi, we request you to elaborate more on your concern so that we can assist you better.
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@dominos_india Have been told your cloud kitchen in Mumbai,Vikhroli,LBS Marg on 4 November and placed order for Rs 1847. Paid through Gpay on the QR code printed on the bill, however your staff Sahil asked to pay to another Staff Neerej Verma as the amount paid through QR code would not reflect
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@dominos_india not sure if you have read my responses to yours, it is extremely unprofessional and unacceptable
@MelwinMas@melwinmas
@dominos_india Where is my refund
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@dominos_india @dominos not really sure about your store managers integrity. Need a response to my earlier requests since November
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