Duvonne Everett

@DBennett_Pascal @AmericanAir gave me a $12 food voucher to eat in Atlanta 🤣

@mindfulbabble Oh nooooo!

Ah....@AmericanAir screwing up something else. "Flight maintenance" caused a 1 hour delay. Well, it wasn't an 1 hour delay. It was more like a 30 minute day but when the tech came out to tell everyone we could board, the gate agent was gone for another 30 minutes

@AmericanAir Your Twitter game is about as good as your gate agents and your arrival times #americanairlinessucks

@AmericanAir 🤣🤣🤣

So often I think about switching to delta. AA never does anything to make up for the issue they create. They just say "all I can do is..." #AmericanAirlines #awful #customerexperience

I hope on the train and go to my terminal on to be denied boarding. Well, I have their credit card and their highest status so let me call this special number to get helped. I'm told I can fly out tomorrow, lose a day of vacation and I get to sit in a middle seat 🙃

@AmericanAir @ih8American as a frequent flyer and credit card holder, thanks for rewarding my loyalty. I'm missing 8k miles and your MANAGER hung up on me when I called about it. Wish I had gone with @Delta #CustomerService #poorcustomerservice #AmericanAirlines

@OldNavy I've been on hold for 11 minutes...you think she's coming back to the line?

This is a classic @AmericanAir reply. I'm literally at the airport looking at the lost and found and no one HERE wants to help. Filing a claim online to wait days for a reply is beyond unreasonable when I am HERE already

@mindfulbabble Please file a report with the Lost and Found Team for items left behind at bit.ly/LNF_form

Lost and found is "closed". @AmericanAir

Reason #237 why I hate @AmericanAir I left a bag with my wallet and medicine on the plane. Apparently you can only lose things Monday thru Friday with them. 200k miles and each day I wish I'd gone with Delta. #poorcustomerservice

@AmericanAir @Speedbirduk This is hilarious. I feel like I chose the wrong airline to get a credit card and status with. What's really concerning is that I have 2 more trips scheduled with you this month. It just took me almost 9 hours to get from NYC after cancelations

Clearing the travel bucket list one city at a time. Can you guess where we're flying here? 🛫 🏙️ 📸: : IG / @speedbirduk

@AmericanAir wondering what you're going to do. THIS IS MY LIFE TODAY. Worst part is I have status and i have booked my next 3 flights with #AmericanAirlines and two are international. This is the worst travel experience ever.

@AmericanAir canceled. Check out is in 3 hours. The wait time on the phone to get an hour is over 4 hours. Maybe you can just rebook something on the app but the app isn't working. You call the hotel for a late check out. They give you til 1pm. Now you're just sitting and

@AmericanAir destination and are ready to enjoy daddy daughter time for father's day. Although the beginning was bumpy, you have a great time. On the day of departure, you wake up to check the flight and the reservation is no longer in the app. Your return flight home is

@AmericanAir and they put you on another flight. Your seats are worse but no big deal. You don't want to ruin the experience for your kid. You sit at the gate for 2 hour only to deplane, then wait another hour to board again. Staying positive, you finally make it to your

@AmericanAir imagine taking a father's day trip with your kid. When you arrive at the airport, the flight is canceled. No one told you. No one informed you in advance. You are automatically rescheduled for a flight that will have you arriving 7 hrs later. You speak to an agent

@AmericanAir canceled my flight to NYC. Put me on another flight...then another flight. I finally made it. But they've canceled my flight home without telling me. 😡