Mixergy

@Mike_Schooling @EVPuzzle Thanks for flagging this, Mike. That definitely should not be happening. Please restart the Mixergy App and check again. If the issue is still there, give our Homeowner and Resident line a call and have your MX number to hand: 01865 595 875

@EVPuzzle @MixergyLtd mine is also off

The universe appears to be unplugging me bit by bit @MixergyLtd tank offline so no controls other than manual boosts Fingers crossed its software not hardware 🤞

@EVPuzzle Thanks for this Nigel, we can confirm that our servers are working fine. We’ll reach out to you directly to support on what could be causing this. Thanks for your patience - Mixergy

@GoodsonMr We're sorry to hear you’re having this issue. You’ll find troubleshooting guides and FAQs at support.mixergy.co.uk. If the problem continues, we advise you speak with your original installer for the best resolution.

@MixergyLtd my boiler keeps heating itself to 100 percent - why?

@bookem78 Hi Daniel, sorry to hear you're having trouble. I've checked and our servers are running normally, please try and login again. If the issue continues, head to support.mixergy.co.uk for further help.

@MixergyLtd the app asked me to log back in but it won’t load. I have also tried the internet portal and that isn’t working either. Furthermore I can only heat the tank by boosting. For some reason it won’t heat automatically. I am pretty sure I haven’t changed any schedules.

@EOver384 Yes, a Mixergy cylinder can still function and provide hot water even without an internet connection; you can use the physical gauge on the cylinder to control and boost hot water levels.

@MixergyLtd Can this run without internet? I.e standalone?

We're pleased to say that the app issue is now resolved and everything should be working normally.

@mattjgalloway Thanks for the feedback Matt, we'll pass this on to the team :)

@MixergyLtd Times like today with server down time are why I hope for a local API on Mixergy tanks that my Home Assistant can talk to :D. Would be super grateful for that one day! Great work getting it all back up and running though - thanks for the amazing tanks!

@bigjoncarter Thanks Jon, we're pleased to say that the app issue is now resolved and everything should be working normally.

@MixergyLtd Ok thanks for the update 👍 good luck!

@MixergyLtd do you have issues with server?? App hasn’t worked all day??

@mattjgalloway Hi Matt, we're pleased to say that the app issue is now resolved and everything should be working normally.

@MixergyLtd App and website right? I can't use either since 10:00 this morning. Looking likely to be resolved soon? Also, will holiday mode end correctly on its own and resume schedule?

We are currently experiencing a temporary server issue which is affecting use of our Mixergy App. All cylinders will operate normally, but app access may be limited. We are working to resolve this as soon as possible.

@littledictator @EpicWinningMaz We're pleased to say that the app issue is now resolved and everything should be working normally.

@MixergyLtd @EpicWinningMaz Thanks for confirming 🙏🏽

@MixergyLtd hey guys looks like your servers are down for your app, as many of us (myself and @EpicWinningMaz included) can't access our app data, and looking at the remote control stick, the WiFi symbol is off even after multiple reboots. Will this be a problem for our schedule?

@mountain_richc @EVPuzzle We're pleased to say that the app issue is now resolved and everything should be working normally.

@EVPuzzle @MixergyLtd The App is back 😃

Anyone else with @MixergyLtd data / app update issues this morning? Mines stopped updating around 103am this morning 😞

@EpicWinningMaz We are currently experiencing a temporary server issue which is affecting use of our Mixergy App. All cylinders will operate normally, but app access may be limited. We are working to resolve this as soon as possible.

Hello @MixergyLtd I think your servers are down… can’t use the app

@andy_duguid @EVPuzzle We are currently experiencing a temporary server issue which is affecting use of our Mixergy App. All cylinders will operate normally, but app access may be limited. We are working to resolve this as soon as possible.

@EVPuzzle @MixergyLtd Glad to read its not just me then..

Continuing the #CIBSEShortlist for Product or Innovation of the Year - Thermal Comfort: Mixergy iHP X integrated heat pump cylinder - Mixergy @MixergyLtd NIBE S735 Exhaust Air Heat Pump - NIBE @NIBEEnergy Optimum Air Conditioning System - EcoTechX #BPA2025 #BPAShortlist (2/3)

Meet Nigel, the creator behind @EVPuzzle! 🔋 He’s on a mission to explore the latest in green home energy solutions. We’re diving into how he uses his Mixergy Solar X to meet all his hot water needs in the most energy-efficient way. ♻️ youtu.be/zMQAtJDCQhg?si…

@EVPuzzle Thank you for having us Nigel, we had lots of fun coming to see your smart home 😀

Professional videographer making it look very easy .. Doing an interview with @MixergyLtd today Very different experience just being in front of the camera , leaving all the rest to someone else

@strysen Thanks for sharing, what a great install! 🙌

New @MixergyLtd solar thermal indirect cylinder, renewable hot water ☀️ with variable storage volume control 📊