Just heard the term "futureproof." Love the concept, which has apparently been around for 10+ years. How'd I miss it?
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Matthew Lees
1.2K posts
Matthew Lees
@mlees
Senior Product Manager at Pegasystems. Working with customers to co-design omni-multi-mega-channel customer service applications (social channels included!).
Cambridge, MA Katılım Mayıs 2008
1.3K Takip Edilen1K Takipçiler
Overheard outside an IT room: "I suggest we bounce the app server." #technobabble
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Pleased with all the coffee options at Pega...and happy to see a colleague with her own #aeropress. (Want to talk more w/her.) #lifeatpega
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For an admittedly (though neither proudly nor un-proudly) non-Apple guy...the standard Mac keyboard is brilliant. #owningup
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@danielfoppen Thanks, Mr. CC Awesomeness Ambassador. Enjoyed your Three Predictions for Customer Service in 2017 (blogs.oracle.com/OracleServiceC…).
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One step in a software config. exercise during @PegaAcademy System Architect training was called "Initialize Spouse." (Don't go there...)
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Nice article by my bro-in-law Mike Oshins, Assoc Prof at BU School of Hospitality, in Boston Hospitality Review bu.edu/bhr/2015/09/11…
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Oracle Modern Experience conferences are underway, kicked off w/unusually candid keynote from Mark Hurd. Good to see. #ModernServExp.
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Heading to Oracle's Modern Service Experience conf, which promises to be more personal (intimate? it is Vegas) than OpenWorld. #OracleCX15
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Somehow clicked the wrong thing on their Wikipedia page...and now OneRepublic is my computer wallpaper. Kind of like it. #growingonme
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Very happy to be connected with / following @danielfoppen - but the guy tweets in 3+ languages! #inferioritycomplex
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@kayhaswings You're very welcome. It practically screamed @kayhaswings the moment I saw it. I was just the conduit, uniting the two of you.#
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Overheard in the restaurant: "Let me check with my balloon guy about that."
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Matthew Lees retweetledi
Asked at Yogi Berra Bobblehead Night if he thought it looked like him, Yogi said, "It's a little small!" #Yogi-ism
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Interested in participating in a research study for crossword puzzle solvers? Visit myketnas.net/test. (Seems to be Chrome only.)
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Lobbying United Airlines for a daily direct flight from Boston to Bozeman.
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