MLGW

The Secret Ingredient in Memphis Barbecue? It’s not just the smoke — it’s the water. Clean, refreshing water from the Memphis Sand Aquifer adds flavor to everything from slow-cooked ribs to sweet tea. We’re proud to keep that water — and Memphis traditions — flowing strong. #MLGW

@901whodat Please message us the address and we'll take a look.

Okay @MLGW has lost their mind. I moved out in March. They sent me a bill for April. I called. They just sent me a bill for May. That is between yall and that apartment complex.

The @MEM_Fire shared a "heads up" message on Facebook Monday. They may be testing the hydrants in your neighborhood. facebook.com/share/r/1AsxnN…

#MLGW water crews are hard at work at Union & Main. This is an active worksite, and work is expected to last for several more days. We appreciate your patience while we make repairs.

@FOX13Memphis Thanks for this great story about #MLGW's Energy Dr. "The only doctor still doing house calls for free." fox13memphis.com/news/watch-fre…

Stop wasting your money on utilities that literally go out the window! #MLGW's Energy Dr. can diagnose the problem spots and prescribe a treatment plan to boost savings and lower your utility costs. This free energy audit takes about one hour to complete depending up the size of your home. Make your appointment with the Energy Dr. today at mlgw.com/energydr or 901-528-4188.

Thanks to @aga_naturalgas for featuring #MLGW's hedging program. aga.org/ag-magazine/ri…

In less than two years, @StJudeResearch has completed eight projects across five buildings on campus that have garnered over 20,000,000 kilowatt hours (kWh) in total energy savings. That's enough energy to power 2,849 homes for an entire year! Thanks to $1,047,337.91 in energy efficiency incentives from @TVAnews EnergyRight for Business & Industry, in partnership with MLGW, St. Jude was able to reduce upfront project costs enough to bring its initiatives to fruition. Way to go!

What are your water pipes made of? Copper, plastic, something else? Please let us know! #MLGW is replacing water service lines that contain lead or galvanized steel. If you already know what material makes up your water service line, please complete the "Self Report Form" at mlgw.com/waterserviceli…. If we can get more customers to fill out the Self Report Form, we can speed up the inspection/replacement process. Thank you! Please share this with your Memphis friends and neighbors. @CityOfMemphis @MEM_Council

Beginning Friday, May 15, #MLGW crews will close eastbound traffic on North Parkway from Danny Thomas Boulevard to Dunlap Street. Additionally, Manassas Street will be closed to northbound and southbound traffic between North Parkway and Galloway Street. These closures are necessary to accommodate the construction of new underground electric infrastructure. Work is expected to remain in place for approximately three months or until further notice.

Thank you to Jerry Askin at @wmctv for this in-depth look at the impact of vehicles hitting #MLGW utility poles an average of 80/month! Full story here: actionnews5.com/2026/05/07/mem…. Favorite quote from Derrick Jones, Electric Construction and Maintenance Manager, below.

Last year, #MLGW helped 373 small businesses save 6.9 million kilowatt hours. The Small Business Lighting Replacement program is still available! Call today to see if your business qualifies. Let's Work Together 901-528-4228 | EconDev@mlgw.org #EconomicTuesday

The #MLGW portion of the @MEM_Council committee meeting is adjourned.

MLGW’s Vice President of Gas and Water Engineering and Operations, Chandrika Rosser, talks to Council members about the challenges faced in the lead line replacement program.

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The #MLGW committee meeting is called to order. President and CEO Doug McGowen goes over details of the utility’s lead service line replacement program.

The #MLGW committee meeting of the @MEM_Council is scheduled for the first thing this a.m. Division leaders will update Council members on the utility's efforts to replace lead service lines. Watch live on the Council's YouTube page here: bit.ly/3gMKiFl.

At #MLGW first-contact resolution is our goal. However, if your MLGW Credit Counselor, MLGW Service Advisor or MLGW Commercial Resource Representative can’t resolve the issue, a process is in place. The issue then goes to the immediate supervisor, and the respective area manager. If a resolution is still not found, then the customer is referred to the Customer Advocacy area for a Customer Dispute Resolution Hearing. Find more information here: mlgw.com/DisputeResolut….