MLC

@Ocado morning! Our order was just delivered and we gave the driver 10 carrier bags bag but she’s only put down 3… can you help? Order no: 1932089947242

@virginmedia hi I keep getting this error CS32000 when trying to view my recorded shows?

@marksandspencer I bought these from the Leeds train station store yesterday and the bag is full of these hard clumps of inedible dough 😢🤮

@YWHelp hello my direct debit has been increased by £17 a month to £53. that seems excessive given I am in a small house with 2 people (no bath or change in water habits…)

@NandosUK how much chicken is meant to be in the double chicken wrap? Halfway down it’s all lettuce and inside only has 4 strips :(

@bt_uk hi is there anyway to check if a BT van has been abandoned? It’s been parked in on our pavement for weeks/months but never moves.

@yoursclothing hi I’ve been told to ring customer service to return a parcel I can’t collect from store. Been sat on hold for 40 mins can you please help! My parcel has been sat in the store for 5 weeks so I need the refund asap

@yoursclothing hi I ran out of time to collect my order from store, can you confirm it will be refunded? # is YM095-2328-7932

@wagamama_uk so gutted your new menu has dropped today and the hot pot hasn’t made a return 😭 that was the best thing I’d ever eaten

@cultbeauty I got an email saying 25% off £125 spend, but my basket is only taking off 20%? I’ve got £250 worth of qualifying items in it too

@NatWest_Help I have done thank you :)

@mollycliffe Hey MLC. Thanks for reaching out - hope you're enjoying your weekend! We'd love to see if we can help or point you in the right direction - please join us in DM and confirm your full name, postcode and sort code (if you have one) and we'll see what we can find 😊 - Rachel

@NatWest_Help can you help please. I have a balance transfer offer on my app that says “offer expires 30 sep 2025” but I can’t work out what the offer is? I want to check before transferring

@wagamama_uk will the tteokbokki hot pot be coming back for winter 😭

@Dominos_UK pepperoni passion is meant to be “extra pepperoni” where is it then? 🤣

@StarbucksUK @StarbucksUK its been almost a week and still nothing??

@StarbucksUK hi when will I get a response?!

@StarbucksUK almost choked on this bit of plastic found in my coffee!! Not pleased at all :(

@santanderukhelp I have had the emails to say I’ve been approved - tho no indication of the credit limit I’ve been given? How can I find this out please

@mollycliffe Happy to help Molly.

@santanderukhelp hi please help, applied for credit card last night after soft search showed 100% pre approved. Had C5 & D3 emails, told to wait 24 hours… it’s 24 hours later and nothing :(

@santanderukhelp That’s great you for confirming! I was getting a bit worried :)

@mollycliffe Hey Molly, you'll likely not hear anything until the next working day on Monday. If you don't hear anything by then, please get back in touch and we can take a closer look for you. ^TC