Monese Support

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Monese Support

Monese Support

@monesehelp

Official @monese support & how-to. We're here to help 🙌 Send us a DM any time between 9am-6pm Mon-Fri, and we'll get back to you asap! Check out our FAQs 👇🏼

Across Europe Katılım Ekim 2020
2 Takip Edilen1.3K Takipçiler
Monese Support
Monese Support@monesehelp·
@biasberlin Hi there - this doesn’t sound right. Please send a DM to our @monese account so that we can look into this for you.
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Gemma Sparks
Gemma Sparks@GemmaSpark43245·
@monesehelp I submitted an application for a new account with you and it’s been stuck on this screen for over 24 hours when everything else was reasonably fast. Could you advise if this is normal?
Gemma Sparks tweet media
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Monese Support
Monese Support@monesehelp·
@swish818 Hi there - this doesn’t sound right. Please send a DM to our @monese account so that we can look into this for you.
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Monese Support
Monese Support@monesehelp·
We’re currently experiencing a technical issue affecting account access. Our teams are already working on fixing this asap – apologies for the inconvenience! More details on our status page at status.monese.com We'll be sharing updates here too.
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Monese Support
Monese Support@monesehelp·
@Ezik_Volkov Hi there - this doesn’t sound right. Please send a DM to our @monese account so that we can look into this for you.
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Igor Volkov
Igor Volkov@Ezik_Volkov·
@monesehelp Why your support doesn’t answer on emails or in app support , you have stopped my transaction asked for my wife’s info , and just ignoring me more then 12 days ???? Is that normal ???
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Monese Support
Monese Support@monesehelp·
@LuxCAOaraujo Hi there - this doesn’t sound right. Please send a DM to our @monese account so that we can look into this for you.
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Lucas
Lucas@LuxCAOaraujo·
@monesehelp, I need assistance getting access to my account with you. I cannot DM you. Please DM me.
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Monese Support
Monese Support@monesehelp·
@Jxbonezz Hi there - this doesn’t sound right. Please send a DM to our @monese account so that we can look into this for you
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Monese Support
Monese Support@monesehelp·
@Perez8841961131 Hi there - this doesn’t sound right. Please send us a DM so that we can look into this for you.
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Perez
Perez@Perez8841961131·
@monesehelp I need assistance with one of my accounts. Money that I have transferred to my savings account is not there!!!
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Monese Support
Monese Support@monesehelp·
@tjgreene69 Hi there - this doesn’t sound right. Please send us a DM so that we can look into this for you.
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Joe Greene
Joe Greene@tjgreene69·
@monesehelp I've been locked out of my account for over 24 hours due to a fault with a card reader. I've direct messaged you and no response.
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Monese Support
Monese Support@monesehelp·
@DanJones0702 Hi there - this doesn’t sound right. Please send a DM to our @monese account so that we can look into this for you.
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Monese Support
Monese Support@monesehelp·
@sph98sph Hi there - this doesn’t sound right. Please send a DM to our @monese account so that we can look into this for you .
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shpaige
shpaige@sph98sph·
@monesehelp been waiting for a support message reply for ages. A direct debit was taken that I asked to be cancelled can you please get someone to contact me
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Monese Support
Monese Support@monesehelp·
@sph98sph Hi there - this doesn’t sound right. Please send us a DM so that we can look into this for you.
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Andrea
Andrea@andreaissandrea·
@monesehelp Please, can you help me? My account is still in process after some days, and I dont understand why. Contact me, please. Thank you
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Monese Support
Monese Support@monesehelp·
@paula50479475 Hi there - this doesn’t sound right. Please send a DM to our @monese account so that we can look into this for you.
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Paula🦋
Paula🦋@paula50479475·
@monesehelp you have blocked my account and I go on. Holiday in two days and you’re holding all of my money can someone please respond to me
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Monese Support
Monese Support@monesehelp·
@KeepeetX Hi there - this doesn’t sound right. Please send a DM to our @monese account so that we can look into this for you.
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Keepeet
Keepeet@KeepeetX·
@monesehelp Can you please send me a DM? I have to recover my account
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Monese Support
Monese Support@monesehelp·
@leo1111x Hi there - this doesn’t sound right. Please send a DM to our @monese account so that we can look into this for you.
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DrLeo3000
DrLeo3000@leo1111x·
@monesehelp account blocked with completely no answer from your support team. ive sent in documents and all proof of everything and still no reply. no live chat no live phone call agent , i will now contact the financial Ombudsman Service and make a formal complaint.
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Monese Support
Monese Support@monesehelp·
@Ghost_Tuiter Hi there - this doesn’t sound right. Please send a DM to our @monese  account so that we can look into this for you
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Benedetto Croce
Benedetto Croce@Ghost_Tuiter·
@monesehelp Hi, i tried to open my account and it’s stuck at “processing”. Please DM me thanks
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Monese Support
Monese Support@monesehelp·
@p1xel111 Hi, there - we’ve just replied to your DM. Please have a look 👀
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JzisX
JzisX@Jzisxx·
@monesehelp Hello, I would like to know how much more I can top up euros via card. Two days ago I made a deposit of 2300 euros and I want to deposit the same amount but I see a limit.
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