Monte Carlo
5K posts
Monte Carlo
@montecarlostyle
Monte Carlo is an all season apparel brand catering to the lives of young urban Indian men, women and tweens (6-16 years) #MonteCarloStyle
India Katılım Kasım 2011
84 Takip Edilen2K Takipçiler
@montecarlostyle Such abnormal delays by esteem company like you is very unfortunate,now I am keeping the earlier delivered product but found from your site that You have charged Rs 263/-,extra from me ,so as a goodwill gesture you should refund extra charged amount to
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@montecarlostyle Customer care third class, don't respond even in six days,they can't make difference in off-white,White and cream colour.
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@CivilWork12 @CivilWork12 Thanks for sharing your order details. The latest update confirms that your return has been successfully picked up from your doorstep on 17th March. Thank you!
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@montecarlostyle
Very poor service I had initiated a return request for my Monte Carlo product .However, the return was not completed without any reason.
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@MahendraNrc Hi @MahendraNrc Our sincere apologies for the inconvenience you have to experience. We have escalated your concern ahead to the team and they will try to revert back to your mail at the earliest possible. We appreciate your cooperation!
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@montecarlostyle “Even after raising Case No. 00034077 with the company, it was closed without any resolution or communication.”
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@montecarlostyle Very disappointed with my recent purchase from @MonteCarlo_Fash.
Bought a sweater on 03/02/2026 from Dibrugarh store (Invoice No. 3536025101572). Within just 2–4 wears, heavy pilling developed. Store refused support saying “no guarantee of pilling.”
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@montecarlostyle MC 10802929 दिनांक 5.3.26 को ईमेल की थी जिसका Case 00035892 दिया गया, फिर 9.3.को ईमेल कि आज तक कोई जवाब नहीं मिला, वापसी की डेट 10.3भी निकल गई। क्या आप जैसी कंपनी को यह शौभा देता है,?मंगाया कुछ भैजा कुछ, उसपर कोई जवाब भी नहीं देते।
हिन्दी
@SuprabhatS44890 Hi @SuprabhatS44890 Apologies for the inconvenience caused. We would like to inform you that the return pickup has been completed successfully and the parcel is currently in transit. We appreciate your cooperation.
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@montecarlostyle Ordered product MC10801499 from Monte Carlo. Received a defective/used item with broken brand tag, return requested on 10 Mar, but still not approved. This is clear deficiency in service & unfair trade practice under Consumer Protection Act.
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@yoge_soni Hi @yoge_soni We sincerely apologize for any inconvenience caused. An update regarding your concern has been shared at your registered email address. Kindly check your inbox. Thank you for your cooperation.
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@montecarlostyle Pathatic customer service, emails are not responded, calls are not picked... really frustrating .. never buy this ** brand. next step is to tag the managment of this company on professional forums.Order #MC10773797
Monte Carlo@montecarlostyle
@yoge_soni @yoge_soni We're extremely sorry that our team haven't connected with you yet. We are again escalating your concern ahead to the concerned team. We'll ensure that they connect with you and resolve the query at the earliest. Thanks for your patience here!
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@yoge_soni Hi @yoge_soni We sincerely apologize for any inconvenience caused. An update regarding your concern has been shared at your registered email address. Kindly check your inbox. Thank you for your cooperation.
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@montecarlostyle after following n number of times this brand responds and with what ..attached
Monte Carlo@montecarlostyle
@yoge_soni Hi @yoge_soni We sincerely apologize that our team has not been able to connect with you yet. Your concern has been escalated again to the relevant team, and we will ensure they reach out to you via email and assist you at the earliest. Thank you for your patience.
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@xMonk101 Hi @xMonk101 Thank you for sharing your experience with us! We're truly grateful for your loyalty over the years. While that exact design may no longer be available, you may explore similar style in a similar shade and size L here: montecarlo.in/collections/sw… . Find a new favorite!
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@montecarlostyle Owned it for 24 yrs. I did wear it for I guess 18 yrs and then it got its life over and perfume spray faded its color and wrong detergent ruined it. also I grew big as well. Do you still or can make the same color fabric pattern L size or if makes then if can share the link?
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Breeze through the season in effortless, smart fashion! #montecarlo #menfashion #womenfashion #winterstyle
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@sheoldschool @sheoldschool Hi, We sincerely apologize for the disappointment you have experienced on our part. We're here to assist. Please share the respective order number with us, and we’ll make sure to look into it right away. Thanks for your cooperation!
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@montecarlostyle Customer service should resolve concerns, not dismiss them.
Accountability is what separates a brand from just a label.
#OnlineShopping
#Ecommerce
#RetailExperience
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Sharing my experience with @montecarlostyle
Order dated 5 Feb (2 items). Only 1 delivered. The second is shown as “delivered.” despite not being received.
Transparency shouldn’t be this difficult from a 'trustable brand'.
#ConsumerRights #CustomerExperience
Thread below. 🧵
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@sheoldschool @sheoldschool Hi, We sincerely apologize for the disappointment you have experienced on our part. We're here to assist. Please share the respective order number with us, and we’ll make sure to look into it right away. Thanks for your cooperation!
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@montecarlostyle A genuine customer does not repeatedly call and mail without reason.
What is most disappointing is the lack of transparency and accountability from a brand that markets itself as 'trustworthy'.
Awaiting resolution before escalating through formal consumer grievance channels.
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@sheoldschool @sheoldschool Hi, We sincerely apologize for the disappointment you have experienced on our part. We're here to assist. Please share the respective order number with us, and we’ll make sure to look into it right away. Thanks for your cooperation!
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@montecarlostyle Multiple calls were made. I was kept on hold for 20+ minutes and then disconnected after explaining the issue.
Email responses have been dismissive in tone and offered no meaningful assistance or resolution.
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@sheoldschool @sheoldschool Hi, We sincerely apologize for the disappointment you have experienced on our part. We're here to assist. Please share the respective order number with us, and we’ll make sure to look into it right away. Thanks for your cooperation!
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@montecarlostyle Complaint was rejected stating a dispatch video was checked and the order was packed properly.
However, the video has not been shared with me despite repeated requests.
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@sheoldschool @sheoldschool Hi, We sincerely apologize for the disappointment you have experienced on our part. We're here to assist. Please share the respective order number with us, and we’ll make sure to look into it right away. Thanks for your cooperation!
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@nitish809 Hi @nitish809 We sincerely regret the inconvenience caused regarding your return pickup. As per the latest update, your return has already been scheduled and will be picked up within the next 24–48 hours. We appreciate your cooperation.
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@montecarlostyle
I cancelled one of the item of order #MC10788912 5 days ago, but the pickup is still pending. Today, I received a pickup scheduled message, nobody come yet despite delivery being completed at the same address.
Please look into this.
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@rajesh_pincha Hi @rajesh_pincha We sincerely apologize for any inconvenience caused on our part. Your refund is currently under process and will be initiated within the next 24–48 hours. Once initiated, the amount will be credited to your account within 3–7 business days. Thank you!
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@kamalvimal1986 @kamalvimal1986 We appreciate your confirmation and your kind cooperation throughout the process. Thank you for your purchase and continued trust in Monte Carlo.
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@montecarlostyle Thanks, I got the refund. I appreciate efforts of team. I purchased Rs 5000 articles from u.
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@montecarlostyle is trapping refunds! Paid ₹2268 for Order #MC10774387, but refund was given in "Points" worth only ₹2027. To make it worse, points can't be used on sale items! This is a violation of Consumer Protection Rules. Fix this & refund my ₹2268 to my bank!
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@amitgupta624228 @BM_DataDowntime Hi @amitgupta624228 We truly regret the inconvenience caused on our part. Kindly be assured that your case is under priority review, and our team will provide you with an update via email at the earliest. Thank you for your cooperation.
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@BM_DataDowntime
@montecarlostyle
Extremely disappointed with Monte Carlo. Order (8 Feb) delivered late; return of 2 sweatshirts repeatedly refused by Shadowfex over “yellow tag/quality issue” despite image proof. 10–15 daily calls & email sent,no action. ₹3,000 refund stuck.
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