Rahul Mutreja

Misleading information given by @sargamin just to sell the product. Samsung denied to agree on what i was told. No repair or replacement possible. Microwave is full of rust, as per Sargam it was covered with 10yr warrenty. #cheating @jagograhakjago

Samsung informed me that i was misled by wrong information from @sargamin while purchasing the Microwave. I was told ceramic comes with 10yr warranty, if something happens it would be repaired or replaced. Samsung says thats not true.@jagograhakjago

Purchased a microwave in 2018, i was told it has 10 years of warranty for inner body(ceramic) now when the ceramic got rusted they simply denied to take any responsibility. Samsung says reach out your buyer @sargamin @SamsungIndia @Samsung @SamsungSupport

I need an update on when can i expect this payment. Its been 3 weeks where i was told it would take 3-5 days. Check the screenshot of the email from @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

I need update on when can i expect this payment. Its been over 3 weeks where i was told it would take 3-5 days @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

Urgent action required from @urbancompany_UC to clear the payment. Its been over e weeks since I received this email. @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

Please suggest how should i follow up on this payment. Its been 3 weeks and i have not yet recieved this. @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

Its been over 3 weeks, I dint know how and where should i follow up with UC to track my payment. Its been weeks since i am trying to call, sending emails and tweets. But no luck! @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

I cant call UC they do not accept incoming calls. My call requests are being ignored. Not sure what to do to get my payment clared. Tired of following up. @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

With my each tweet i get a response that our team is working on your case. Its been over a week but no resolution yet. @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

Where should i raise a request to get my payment cleared. Its been 22 days since i am following up. No response from UC @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

Following up on my payment. Its been 22 days. No call, no email response. Multiple call requests raised, 10+ emails @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

Its been 22 days since i am@following up on my payment. No response, no call, no reply on email reminders. @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

Got a email from UC on Sep 29 saying payment will be cleared in 3-5 days. Been 22 days no payment. No response, no call, no reply on email reminders. @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

@UC_Assist Got a email from UC on Sep 29 saying payment will be cleared in 3-5 days. Been 22 days no payment. No response, no call, no reply on email reminders. @urbancompany_UC @RNTata2000 @abhirajbhal @1kunalbahl @pmalik1 @varunkhaitan @_mekin

@mrahul91 Hi Rahul, We're sorry that we have not provided you with a resolution yet. Please be assured that our team is working on this and we'll get back to you with an update.

Not yet recieved this payment, 6-10 reminder emails but no response as of now. Payment processed on 29 Sep & not received till date. @urbancompany_UC @abhirajbhal

@UC_Assist Another day passed and i have recieved no response from UC. My refund is pending for more than 3 weeks where i was told it would not take more than 3-5 days. ₹13k @abhirajbhal @ra9z @RNTata2000 @varunkhaitan @1kunalbahl @pmalik1 @jagograhakjago @consumerforum_

@mrahul91 Hi Rahul, We understand that this is taking longer than usual and sincerely apologize for keeping you waiting. We will reach out to you at the earliest, please bear with us.

@UC_Assist Another day passed, still haven’t recieved any resolution. I am following-up for my refund, I was told that its in process & will take 5 days, been 3 weeks since, haven’t heard back @abhirajbhal @ra9z @varunkhaitan @1kunalbahl @pmalik1 @consumerforum_

@mrahul91 Hi Rahul, We understand your dismay here. Please be assured our team is working on your concern and will strive to resolve it at the earliest.

@UC_Assist Still no solution, how many more days am I supposed to wait. Waiting for my payment for 20+ days, how much more time is required @urbancompany_UC

@mrahul91 Hi Rahul, We're really sorry you’re experiencing this problem. I’m sure we can figure this out, and our team will work on finding a solution right away!