Nana Owusu-Sekyere retweetledi
Nana Owusu-Sekyere
15 posts

Nana Owusu-Sekyere
@MrOwusuSekyere
success is a series of small steps
Katılım Mart 2025
68 Takip Edilen3 Takipçiler
Nana Owusu-Sekyere retweetledi

Extremely disappointed with @Discovery_SA
Moved all my banking accounts and upgraded my banking plan due to their excellent promises regarding travel lounges.
Visited OR Tambo today with 22 complimentary visits (where the app states you can add up to 4 visitors).
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Nana Owusu-Sekyere retweetledi

✈️ Dear @Fly_Airlink THIS IS DAYLIGHT ROBBERY😕😡 🚨
I’m writing this to publicly expose what I experienced with your airline, because this cannot be normal or acceptable.
I booked my flight 2 months in advance, everything paid, everything confirmed. I arrive at the airport thinking it’s a smooth check-in… only to be told there’s an "issue" with my name on your system apparently it only showed my initials and surname instead of my full names.
Now here’s the shocking part…
Instead of simply verifying my identity (which I had FULL proof of ID AND passport in hand), your staff decided the solution was to charge me R790 just to "edit" my name on your own system error.
Let that sink in…
👉 YOUR system error
👉 MY money
And I say that because I booked with my full names and your staff said maybe it's because my names are long..
I even escalated the matter to the supervisor on duty, expecting some level of professionalism or assistance… but instead, she showed zero willingness to help and proceeded to enforce this ridiculous charge like it’s normal practice.
How do you justify charging a customer R790 for something that and paying huge sums of rands to book my flights, something that
• Was NOT my fault
• Could be verified instantly with official documents
• Took literally seconds to fix
This is not customer service, this is exploitation, in fact u stealing from us.
We are already paying high ticket prices, and now we must budget extra for your internal mistakes too? 😭
I am formally demanding a full refund of R790 back into my account within 24 hours.
You cannot continue taking people’s hard-earned money under the guise of "policies" when the fault lies entirely with your own system.
If this is not resolved urgently, I will have no choice but to escalate this matter further through the relevant consumer protection channels and publicly pursue accountability.
Do the right thing. Also check your Emails because this same tweet is on your emails
Mxm📍
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Nana Owusu-Sekyere retweetledi

@WHOOP just filed a lawsuit against us.
A $10B company with 800+ employees is scared of us, a 20-person team making health tracking accessible to all.
Rather than focusing on product and innovation, Whoop has decided to use its newly raised capital on lawfare.
In this video, I share our side of the story, explain why their claims are baseless, and why we believe fighting back is the right thing to do.
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@Discovery_SA My wife and I have been with @Discovery_SA since November and she still isn’t able to use the vitality app.
I’ve reported the issue so many times and the “IT team is still working on it”.
How long should I wait for assistance for something I’m paying for and not using?
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My wife and I have been with @Discovery_SA since November and she still isn’t able to use the vitality app.
I’ve reported the issue so many times and the “IT team is still working on it”.
How long should I wait for assistance for something I’m paying for and not using?
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@MrOwusuSekyere Hi Nana, we apologize for the experience you've had. Please DM us your membership details so we can escalate this for you.
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@StandardBankZA
As a Standard Bank account holder, can I do my passport application for my infant or is it only for account holders?
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“What a wise man does in the beginning, a fool does in the end”
- @WarrenBuffett
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“Buying something for less than its value, in my opinion, is the most dependable way of making money”
- @HowardMarksBook
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“The devil doesn’t come with horns.
He comes with comfort, and tells you to rest before the work is finished.”
The Art of Spending Money - @morganhousel
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