Caroline Briggs

@DHLParcelUK hello… I’ve sent a DM about a missing parcel I’m trying to track down. Thank you

@dhlexpressuk Thank you. I’ve sent a DM

@msbriggsy Good morning Caroline, if you can direct message me the tracking number I will be more than happy to help you further. Kind regards, Amrick

@dhlexpressuk Hello… how do I speak to a human about a missing parcel? Apparently it has been delivered to my address, but it has not. No calling card and the automated customer service system is getting me nowhere. Thank you.

@mattbaileymedia @scouts I’m so happy this is happening! And Alby ❤️❤️

This week we’re attempting to make a difference by renovating a @scouts hut in Whitley Bay…DAY 3 🔨🪛

@virginmedia It’s your WhatsApp “service”. Thankfully I have now spoken to a helpful person who is calling me back. This has taken up almost two hours of my day which is unacceptable.

@msbriggsy I'm so sorry to hear this, what has happened on the call?

If I have a heart attack in the next hour it has been caused by the stress of trying to deal with @virginmedia and their joke of a customer service!

@virginmedia Just all of it. The whole of the customer service experience I am currently enduring. The reason - intermittent broadband - is almost irrelevant now.

@msbriggsy Hi there Caroline, we're so sorry to hear you are having a hard time speaking to us! Can I ask what this in regards to? I'd love to help if I can!

@fletchjack Hi Jack… I’d like to send you a DM re: junior doctor strikes for the BBC. Can you please follow me? Thank you.

@virginmedia I’m just getting options that aren’t relevant

@msbriggsy You're most welcome msbriggsy. Please be aware our messaging services are not an immediate response team, however we will get back to you as quickly as possible. Have a lovely afternoon. ^JS.

@virginmedia Hello! I need to speak to someone about my broadband. I can’t login online and I’m getting nowhere with the customer support number 🤷🏻‍♀️

@virginmedia And I can’t actually speak to anyone that way!

@virginmedia Thank you. I’ll do that now.

@msbriggsy Apologies this is happening, we have replicated the call from our end and have gotten through so we're not sure why you're getting this message msbriggsy. You can use WhatsApp messaging service on 0730 532 7112 to discuss your bill query. ^JS.

@virginmedia Nope. I tried again. I’m just getting a “Thanks for calling”. Very frustrating!

@msbriggsy Hi msbriggsy, our team will be able to assist with any BB issues your facing on 150/0345 454 1111, however, if you're able to tell us a little more about the issues you're facing, we may be able to help. ^JS.

@virginmedia That’s what I thought would happen!

@msbriggsy Thanks for coming back to us msbriggsy. When calling, do not enter any details when prompted, after a short period you will get the main menu, press the option you require and a short time later an agent will answer your call and ask alternative security questions. ^JS.

@Lovekeithurban @InstagramComms Thank you. And has it been OK and operating normally since?

@msbriggsy @InstagramComms Yeah but then it suspend me from commenting for like 2 weeks but that was awhile ago ..

We’re aware some of you might be experiencing issues with IG at the moment. We’re working to get things back to normal as soon as possible. Sorry for the inconvenience and thanks for the patience. 🙏

@bonniegrrl @InstagramComms @instagram Can I DM you?

@msbriggsy @InstagramComms @instagram Yeah, the only way to resolve it is to ignore your own account for a couple of days. I also logged out and then in again, and that helped. Still a very annoying issue for those of us who often leave a lot of comments on different people's posts in a short amount of time.

@Lovekeithurban @InstagramComms Curious to know if you got this resolved? Thank you

@InstagramComms NO I DIDNT -_-

@willintai @InstagramComms Hi William… did you get this sorted? Thank you

@InstagramComms Hey there Instagram team my account Rickpodz been stuck under review for 2 weeks now I wonder what I could do to get my account reactived pls check on it my email is tariqkaawach@gmail.com

@bonniegrrl @InstagramComms @instagram Hi @bonniegrrl. Did you ever get this resolved?

@InstagramComms Your AI Bot thinks I’m a Spam Bot when I’m not. And when I contest it, another AI Bot decides. Seems like a very flawed system for those of us NOT misusing @Instagram. 🤖👎🏻