MSI Data

The field has spoken. Here’s what we heard. We just wrapped up our inaugural Service Pro Roadshow: 5 cities, 5 rooms, 5+ different industries, nearly all experiencing the same pains. See what else we heard, and how Service Pro AI solves each one: hubs.ly/Q04h9sxR0

That's a wrap on our biggest roadshow stop yet: Houston! 🤠 Thank you to this wonderful group for showing up with questions, healthy skepticism, and curiosity for what you could achieve with Service Pro. Stay tuned to see where our last mystery Roadshow stop will be! 👀

When you use a generic AI tool, your inputs can become part of their model, including: • your service procedures • your equipment expertise • your institutional knowledge See how Service Pro AI protects your data and outperforms generic AI: hubs.ly/Q04gx2c60

Job Prep Brief is coming and we've got everything you need to know, all in one webinar. Join us for a live walkthrough, roadmap sneak peek, and Q&A. 📍 Wednesday, May 27th at 9:00 AM PST / 11:00 AM CST / 12:00 PM EST Register here: hubs.ly/Q04gprzm0

We’ve heard it before: can’t I just use [insert generic AI here] for this instead? We just published a breakdown of exactly how Service Pro AI compares to generic AI tools and why it wins every time, including a real side-by-side test. Read it here: hubs.ly/Q04gvjHk0

Stop 4 on the Service Pro Roadshow: Denver! 🏔️ We love the chance to share Service Pro AI with you in real time and give you the first look at what's coming next... 👀 𝗪𝗮𝗻𝘁 𝘁𝗼 𝗴𝗲𝘁 𝗶𝗻 𝗼𝗻 𝘁𝗵𝗲 𝘁𝗿𝗶𝗮𝗹? 𝗦𝘁𝗮𝗿𝘁 𝗵𝗲𝗿𝗲: hubs.ly/Q04gl_pf0

What does an unprepared tech cost you? No history. No notes. No context. Another truck roll. Service Pro AI's Job Prep Brief fixes that, automatically surfacing everything your tech needs before they leave. 🔗 hubs.ly/Q04fTCBg0 #FieldService #ServiceProAI

We've talked with a lot of field service leaders lately, and when three things keep coming up every single time, they're not complaints; it's a pattern, one that Service Pro AI was built to solve. See what we're hearing, and what's being done about it: hubs.ly/Q04fDpyF0

There's a new formula for success: right technician + right job + right time + right context. Get the right context every time with Job Prep Brief. Join us for a live walkthrough of Job Prep Brief in our monthly educational webinar series. Register here: hubs.ly/Q04fyLTs0

Stops 2 and 3 on the Service Pro Roadshow this week: Charlotte and Tampa! Your insightful questions, experiences, and presence help create a vibrant and helpful community. 𝗪𝗮𝗻𝘁 𝘁𝗼 𝗴𝗲𝘁 𝗶𝗻 𝗼𝗻 𝘁𝗵𝗲 𝘁𝗿𝗶𝗮𝗹? 𝗦𝘁𝗮𝗿𝘁 𝗵𝗲𝗿𝗲: hubs.ly/Q04f1_qF0

We sat down with Shawn for our latest customer spotlight, where he shares: • Why data security is non-negotiable • How techs use AI in the field today • How to think about long-term ROI as their knowledge base grows Check out Shawn's story here: hubs.ly/Q04dZ5090

"We don't want our information out there for public consumption. We wanted to ensure we're not educating our competitors, but utilizing our own knowledge."- Shawn Tackett, Director of Houston field Services, Relevant Solutions 👉 Read the full story: hubs.ly/Q04dSkMQ0

🔧 When a technician calls about a generator fault, you need the right answer, and fast. Chuck Del Cielo, Service Manager, shared what happened when his team put Service Pro AI to the test on a real diagnostic challenge. Explore Chuck's full story here: hubs.ly/Q04drGgV0

📲 This is what AI designed for field service looks like. Answers are pulled from your equipment manuals, your work history, your service notes, your knowledge articles. For a real example, explore Chuck's story here: hubs.ly/Q04dp9Bz0

🍻 Cheers to kicking off the Service Pro® Roadshow and a successful first stop! Setting our sights on the east coast next 🗺️ 👀 #ServiceProAI #MSIData #FieldService

The Service Pro® Roadshow has officially begun! Your presence, feedback, and wishlist all have a huge and immediate impact on how we are able to bring Service Pro AI to you. 𝗪𝗮𝗻𝘁 𝘁𝗼 𝗴𝗲𝘁 𝗶𝗻 𝗼𝗻 𝘁𝗵𝗲 𝘁𝗿𝗶𝗮𝗹? 𝗦𝘁𝗮𝗿𝘁 𝗵𝗲𝗿𝗲: hubs.ly/Q04dd9TV0

⚠️ ChatGPT told one of our customers to replace the wrong part. Service Pro AI gave him the right answer, the first time. No unnecessary parts. No repeat truck roll. No unhappy customer. Watch the full fireside chat and explore Chuck's full story here: hubs.ly/Q04d5z340

Most vendors put your feature requests in a backlog. Service Pro AI trial customers have a direct line to our product team. Features you ask for get built. Your experience shapes the product in near-real time. Join the trial to shape what we build next: hubs.ly/Q04c0klp0

Your BI dashboard just got an upgrade. Did You Know Service Pro Now Has Business Intelligence+? - enhanced dashboards - faster refresh rate - job, revenue, and technician metrics Explore it here: hubs.ly/Q04bqr9d0

The Service Pro AI trial doesn't just come with software. It comes with a dedicated expert from our team embedded with you from day one. Learn what a Forward Deployed Engineer is and why it's included: hubs.ly/Q04c1tLb0