Mtn West Foundation

Avoiding or delaying a difficult conversation can hurt your relationships and create other negative outcomes. It may not feel natural at first, especially if you dread discord, but you can learn to dive into these tough talks by reframing your thoughts. bit.ly/2rFbq2d

When should leaders be patient? Maybe more helpful, when should leaders be impatient? bit.ly/2pXX1d9

When your team is tasked with generating ideas to solve a problem, suggesting a brainstorming session is a natural reaction. But does that approach actually work? bit.ly/2riGxjQ

"There is a felt responsibility within the credit union movement to be a central part of the community and give back to the people within that community in meaningful ways. One of the best ways to do that is through supporting education." - Carroll Beach ow.ly/a0HN50zkK94

Making decisions is easier if you know all the facts. However, waiting for the perfect set of inputs can immediately put you in a defensive situation, from which it is hard to recover. ow.ly/yncJ50zgfH7

As this year’s Brayman-Beach scholarship applications roll in, we took some time to talk with Carroll Beach and Kim Bartlett, about the value of this scholarship within Colorado’s credit union community. This is our conversation: ow.ly/Wdom50zgeua

“Paradoxically, when we advocate for the user within our product or service development teams, we are, in effect, simultaneously advocating for the team to our users.” – Michael Cummings

Although good service is a must, it’s the many different ways that your credit union engages a member, both person-to-person and digitally that makes the difference. ow.ly/WgC350z6KsX

In-person conferences are temporarily on hold across the country, but some credit union leagues are successfully pivoting to virtual ones. ow.ly/lqIC50z6K3e

Last September, Brandi Stankovic facilitated the LEAD in Cheyenne Wyoming. We sat down with Brandi to talk with her about the conference and the value of mentorship. This is our conversation... ow.ly/JO8z50z6JC3