myQ

Thanks for reaching out! At this time, we don’t have any myQ widgets available, which is why you may not be seeing them or experiencing changes after the latest update. We understand how useful that feature could be and appreciate the feedback—we’ll be sure to share it with our team.

@myQConnect why do the widgets not work after last update?

Hi Paul, we understand how frustrating that can be and appreciate you sharing your experience. At this time, myQ and Tesla integration does not support gate control, which is why your Cybertruck isn’t able to operate the gate through the myQ system. We recognize this isn’t the seamless experience you expected, especially after your investment. We’ll be sure to share your feedback with our team, as we’re always working to improve compatibility and functionality. In the meantime, we appreciate your patience and understanding.

Ok @elonmusk @tesla @myQConnect why are Teslas with MyQ not allowed to open gates? I park in a carport and installed a MyQ Liftmaster gate at 3x the cost of other gate openers and paid $299 for the Tesla MyQ subscription and can’t open the gate from the CyberTruck. instead I have to carry a 40 year olds style clicker, Doesn’t seem very futuristic.

@CalvinSquires Hi CalvinSquires! We sent you a private message to assist you with this.

@myQConnect your app and garage door opener are utter trash. 3 minutes plus and I can’t open my garage door or use my watch to open. Worst money I ever spent on Home tech.

Hi Will! Thank you for your comment. Chamberlain and LiftMaster evaluate each partner opportunity on a case-by-case basis. We are aware that many of our app users have requested an Android Auto integration in the past and we will keep that in mind as we define our future technology road map with potential partners. For our most updated compatible vehicle manufacturers please visit: myq.com/auto

@myQConnect why are you not Android auto compatible?

@vietroadie Hello! Please send us a direct message with your myQ email address so we can assist you with your device. Thank you!

@myQConnect went down again for two days now. C'mon man.

@MerkSym Hi MerkSym! We sent you a direct message to assist you with your order.

@myQConnect I am unable to track my order. Can someone dm so I can give you mt order number my

@Elphaba__ Hi Elphaba_! We do have a live Ai support chat that can assist you with general questions and troubleshooting. It can be found here: support.chamberlaingroup.com/s/contact-us/m…

@myQConnect I cannot believe your site doesn’t have an email or chat. I will not call as the agents are terrible and it takes too long! Help!

@GabeB5517 Hi Gabe, thank you for being a customer and for taking the time to share this suggestion with us. We appreciate the time that you took to input on product improvement and we will be sure to pass it along to our myQ team.

@myQConnect hey MyQ people. Can you guys make a smoke detector for the MyQ system? One that can be integrated with the app ?

Thank you for sharing your concerns. We understand how frustrating repeated prompts can be, and we’re sorry for the experience this has caused. At this time, there isn’t a way to permanently opt out of Amazon Garage Delivery prompts within the app. We appreciate your feedback and have shared it with our product team as they continue evaluating future improvements.

@myQConnect Give me a way to PERMANENTLY Opt-Out of Amazon garage delivery access!!!! I will NEVER allow that to happen. STOP ASKING ME EVERY TIME I OPEN THE APP!!!!! Give us an option in the settings! I am sooooo close to ripping out your products over this issue!!

@GuitarBarMusic Hey Mark! Thank you for reaching out. Please check your DMs. We sent you a private message to further assist. 🙂

@myQConnect Your technical support is a joke at best. They couldn't find the solution to the simple problem I had with my subscription service.

April Fool’s! But for real, more AI enhancements coming to myQ soon…stay tuned.

@RealCDRCHOP Hi CDRCHOP, we sent you a private message to further assist you. Thank you!

@myQConnect you have not responded. Can you help me with this issue?

@myQConnect hi MyQ. My garage MyQ camera is no longer showing live video nor recording any video. When I open the app it will refresh to show a “now” image. How do I get this camera to start recording and functioning properly? It’s been like this for about 2 weeks. I’ve reset the WiFi setup several times and I’ve removed the app completely along with the garage opener and camera and reinstalled to no avail.

@fortune8 Hey Fortune8! Please check your messages—we sent you a DM to further assist.

@myQConnect is a HUGE PIECE OF CRAP !!! NOT ABLE TO CHANGE EMAIL !!! WTH !!!

@lilmill2000 Hi Daniel! Thank you for your post, we sent you a private message to further assist.

The user experience in My Q is absolute garbage. I just bought a house and went through the setup steps at least 5 times, each time it says that the garage opener is connected to a different account, even after resetting. Why can’t they just tell me to call support or something to get the device unlinked from the previous owner????. This is absolute bullshit @myQConnect

Thank you for your honest feedback, bradendsley. Chamberlain and LiftMaster evaluate each partner opportunity on a case-by-case basis. We are aware that many of our app users have requested a Google Home integration in the past and we will keep that in mind as we define our future technology road map with potential partners.

@myQConnect How in the hell do you not have a smart home connection directly integrated with @GoogleAtHome ?? That's utterly ridiculous that you don't support only the largest name in home automation! What a joke. Time to find some new device that is in the 21st century.

@Lost_Signal Hi John! Please check your messages, we sent you a DM to further assist. Thanks! 🙂

Why is @myQConnect So terrible to setup/use. Like I think i'm smart until I try to get this working.

@Sandy_Pinkerton Hello Sandyt! We would be happy to help you, please send us a message with the model of the device you are pairing and a description of the issues you'e experiencing. Thank you!

@myQConnect how do I actually get help with pairing my opener. The chat bot is horrible and door won't stop beeping

@piceaglauca Hello piceaglauca! We would be happy to assist you! We're very sorry to hear you have not been assisted yet, please send us a private message with a description of your issue and the product you need assistance with. Thank you!

@myQConnect good product but customer service is useless. You can’t get ahold of them. They have some stupid bot working the system.

@FatzHomer Hello FatzHomer, thank you for your comment. We're very sorry to hear about your experience with the opener. If your garage door opener is activating on its own, please troubleshoot the opener with the following steps to resolve: support.chamberlaingroup.com/s/article/Gara…

@myQConnect my garage door open by itself twice randomly this week and we don’t know why, I am about to unplug this MyQ device since I don’t think my house is haunted.

@IntlMergers Hello! We would be happy to assist you with your hub. We're very sorry to hear about your experience with the device, please send us a private message with your myQ information so we can help.

@myQConnect my garage hub disconnects once per week and I have to completely reinstall. Fresh batteries. Factory reset. Didn't help. Any ideas?

Hello Guy! Thank you for being a customer and for taking the time to share this suggestion with us. We appreciate the time that you took to input on product improvement, your feedback is valued and will be shared with our myQ team. Should you have any comments, concerns or questions feel free to email us at social@myq.com. Thank you!

@myQConnect One of my garage doors was open at my other home. 563 miles away. I suspect, when closing the door at my other home, I accidentally accidentally opened the other. Can myQ add locking features for each garage door, to prevent accidental opening?