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Ash Echoes Global Service Termination Notice Dear Director, Thank you for your long-standing support and affection for Ash Echoes Global. Since its launch, we have journeyed together through the Senlo, faced countless challenges, and created many cherished memories. Here, we would like to express our sincerest gratitude to every Director who has accompanied us along the way. It is with deep regret that we announce that Ash Echoes Global will officially cease operations on June 18, 2026. The detailed shutdown schedule is as follows: 1. May 7, 2026 (Thursday) 04:50: The game will undergo maintenance. After the final update of the Chapter 9 Main Story Event is completed, the in-game purchase channels and game download access will be closed simultaneously. 2. June 17, 2026 (Thursday) 23:00: The game servers will be officially shut down, and players will no longer be able to log in. 3. After the servers are closed, customer support services, the official Facebook page, and other related services will also be discontinued. 4. If you have any questions regarding the service termination, you may contact us through the in-game customer support center or the official Facebook fan page during the service period. Farewell Reward: From May 7, 2026, until the service termination on June 18, 2026, all Directors will receive the following rewards daily: Resonance Clue ×10 + Momentary Backflash ×10 We will provide an account transfer service to protect your player rights to the fullest extent possible, allowing you to continue your journey within NEOCRAFT games. Account transfer to Neocraft game - Tree of Savior: NEO or Tales of Wind: Radiant Rebirth 1. All in-game purchases made in Ash Echoes Global could be fully returned to the game character in Tree of Savior: NEO or Tales of Wind: Radiant Rebirth. 2. Return ratio: For every USD $1 spent, you will receive 60 Rainbow Gems or 40 Spiral. 3. Return Diamonds will not count towards any cumulative recharge event rewards. 4. To ensure the best gaming experience, we recommend choosing the recommended server when creating your character. How to apply: 1. Starting at May 06, 2026, log into Tree of Savior: NEO or Tales of Wind: Radiant Rebirth using the account linked to your original Ash Echoes Global character. Create a new character on the new server and level it up to at least Lv.20. 2. Contact the in-game customer service, and provide the character ID where you wish to receive the return. Once registered, the return will be processed as soon as possible. 3. If you have any questions about your account information, please inquire via the in-game customer support. 4. If you can no longer log into the game, you may still apply by providing sufficient proof of account ownership via email: cs@neocraftstudio.com 5. We recommend keeping a record of your login methods and payment receipts for verification and return claim purposes. Important notes: 1. Tree of Savior: NEO and Tales of Wind: Radiant Rebirth can be downloaded from major app stores. More info: neocraftstudio.com 2. Each account can only claim the return once. Once the receiving character is confirmed, it cannot be changed, so please choose carefully. 3. Return will be processed after registration, and may take up to 72 hours to begin. 4. If you're not a Google Play or App Store user, please contact cs@neocraftstudio.com for support. 5. If your account is not yet bound to NEOCRAFT, we strongly recommend binding it in-game or contacting customer service to avoid any account-related issues. Ash Echoes Global Team

Genshin Impact Version "Luna VII" Special Program Preview #GenshinSpecialProgram #GenshinLunaVII The special program for Genshin Impact's new version will premiere on the official Twitch and YouTube channels on 05/08/2026 at 08:00 AM (UTC-4)! Make sure to follow us↓

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