National Grid US

@d_folmar Hi there. We have escalated your concerns. You can also report non-working streetlights here: nationalgridus.com/Upstate-NY-Hom…

#BuffaloNy #NationalGrid the street light in front of 50 Cottage st Buffalo ny 14201 pole number 50 is out here's what it look like @nationalgrid

@WooSox @nationalgrid 👏👏

This Called Up moment, deserves big energy! At @NationalGrid, we’re committed to building the energy workforce of the future. Let’s goooo Sogie!

@d_folmar @nationalgrid Thank you for bringing this to our attention. We will escalate.

Hi there. Thank you for letting us know. Can you please send us a direct message your full address including city and state so that we can check in on your outage restoration time? Alternatively, you can also check our outage map for updates or text REG to 64743 for text message alerts.

@nationalgridus hello in Lawrence Ma we don’t have light, what’s a going on, why you guys don’t post it let know the customer what is the problem ? No fair

What a fun and memorable day at the @YMCALI (YMCA of Huntington’s) Touch A Truck event! Our gas operations team from Long Island stopped by so preschoolers could get a close-up look at our trucks, climb into the driver’s seat, and meet the people who help keep their communities running every day. One of the biggest highlights? Watching the kids play with hula hoops made from gas pipes by our team - proof that learning can be hands-on and fun. Thank you to the YMCA of Huntington for hosting such a wonderful community event.

@nationalgrid @Dishee005 Hello, we have escalated this. Thank you for bringing this to our attention.

@Dishee005 Hi there, please send a DM with any additional information to @nationalgridus.

Driving behind @nationalgrid van 37001 on Day Blvd in South Boston, MA right now and saw the driver nearly hit a pedestrian two different times. Yikes!

Gas vs. Electric. ⚡🔥 A 3–2 final. But the biggest win? Nearly $10K raised for two Massachusetts charities doing critical work: NAMI and Skate for the 22 🙌 🧠 NAMI supports people and families affected by mental illness through education, advocacy, and free community programs. 🏒Skate for the 22 is a veteran‑led nonprofit using hockey to support U.S. veterans and raise awareness around veteran suicide, because even one loss is too many. Huge shoutout to our players and employee resource groups VERG and SW@G for making it happen. That’s what it’s all about.

@blinkycatt1 Hi there. We'll be happy to look into the account. Can you please send us a private message with your first and last name, account number, full address, and email address on the account? Thank you.

And it’s ridiculous you can’t email @nationalgrid @nationalgridus national grid. And by design too bc they know its easier to submit an online ticket/email than call customerservice during open hours & hope you wont call and resolve your incorrectly metered bill and will just pay

@liberty03278 In order for us to take a look at your account. Can you please provide in a direct message your account information asked from the previous message. This way we can verify the account and see what is going on and offer any help we can.

@nationalgridus @nationalgridus Was working with an account manager in Upstate NY...she was calling me every two weeks to take payment and said our account was protected. A service man showed up today demanding payment or he was going to disconnect. Now the AM's phone numbers aren't working.

Small businesses are the heartbeat of our communities, and we’re proud to power yours. 💡 As your energy provider, we appreciate the trust you place in us. From reliable service to solutions like bill assistance and energy efficiency programs, we’re here to support your business every step of the way, today and into the future. Here’s to the impact you make every day. 👏 #SmallBusinessWeek

@liberty03278 Hi there. We would be happy to assist you with any account questions that you may have today. For further verification can we have you send us a private message with your first and last name, account number, full address, and email address on the account? Thank you.

Modernizing the energy system takes more than new technology. It takes the right partnerships. At #ClimaTech, our New England President Lisa Wieland joined Kraken Technologies CEO Amir Orad on stage to talk about how utilities and technology partners are working together to meet evolving customer expectations. For us, that means continuing to evolve how we serve 6.5 million customers across our service territories, including adopting Kraken Technologies at a scale that’s a first for a large integrated U.S. utility. The focus is not the platform itself, but what it enables. Faster answers, better tools for our teams, and a more seamless experience for customers. That same theme carried through the day as Lisa introduced Governor @maura_healey, reinforcing how strong collaboration between industry and government helps turn innovation into real progress for the communities we serve.

The electric grid is one of the most complex systems in the world, and the decisions utilities face are only getting harder. We're excited to partner with @nationalgridus to build the grid of the future!

To celebrate #EarthDay, we rolled up our sleeves and gave back to the community. More than 60 employee volunteers worked hard to make lasting improvements at three meaningful locations across the Town of Huntington - Bethel African Methodist Episcopal Church, Huntington Hospital, and St. John’s Cemetery. As we kicked off a season of renewal, Chevonne shared simple, practical gardening tips to help you welcome spring and get your shrubs thriving🌷

New funding is now reaching communities across Massachusetts where energy burdens are highest. National Grid and the National Grid Foundation, in partnership with @UnitedWayMABay, @unitedwayofCM, and local nonprofits, are providing $2.2 million in direct utility assistance and targeted outreach to help seniors and energy burdened families stay connected to essential services. By pairing immediate relief with enrollment support delivered through trusted community-based organizations, this effort is helping strengthen household stability and support public health at the neighborhood level.

@BillyField17 Hi there. Are you currently without power? Can you please send us a private message with your full address, so we can look into the reason for the outages and access the situation? Thank you.

@nationalgridus sent a maintenance window for 4/29 at 10pm. No loss of power. 4/30 we lose power at 10pm. Appreciate the heads up and missing your window by 24 hours. 3am restoration time should be great when all the lights and TVs turn back on. Great job!

When the people who keep things running get to show their kids how it’s done 🦺✨ From riding in trucks to hula‑hooping with real plastic pipe, our field operations teams brought their kids to work in Greenpoint and the smiles said it all. #TakeYourChildtoWorkDay

Next up, big leagues. Powered by @NationalGrid commitment to building tomorrow’s energy workforce today.