Natuzzi

@MDivito81 Hello Marco! Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

@Natuzzi ordered sofa in June have been told date after date by the store. Was eventually told definite delivery prior to Christmas, called again today to be told " it's touch and go" for promised pre Christmas. The 3rd date that we have been told. Cancel it and refund please.

@Carolin41284202 Hello. Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

@Natuzzi ordered my sofas at your Renfrew store in June this year, leaving a sizeable cash deposit.We were told delivery would be end of September/ beginning of October. It’s now mid December and have not received one call from you with an update. What is going on!!Unacceptable

@marksherwin1 Hello Mark! Thank you for reaching out. We apologize for the inconvenience. We have sent you a DM with all the info that we need in order to respond to your request.

@thegrantwils @brendan_gaughan Hello! Thank you for reaching out. We apologize for the inconvenience. We have sent you a DM with all the info that we need in order to respond to your request.

@2014And Hello! Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

@Natuzzi I have the same problem as the rest of your very unhappy customers- been waiting 5 months for Sofas and not receiving 1 call from you on progress or delivery. After many calls to you still have no clue when they will arrive. You are just an awful company to deal with!!

@GB73809136 Hello. Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

@LuBeDu Hello, we sent you a message.

@Natuzzi yeah DM’d you still waiting for a response!!! Absolute joke of a company

@Natuzzi avoid this place!! Several attempts and still no further- delivery drivers ruined my new floor and still waiting for a call a month on pure joke!! #ruined #joke #ombudsman #smallclaimnextoption #birstall #leeds

@LuBeDu Hello, thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

@drkoal @indsssz Hello! Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

@indsssz @Natuzzi Wish I read this before I placed my order. They brought us damaged chairs after spending £4500 and waiting for 16 weeks 8 weeks ago. We sent the chairs back but not heard a word from @Natuzzi since then.

@indsssz Hello. Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

@indsssz Hello, we sent you a message.

@indsssz Hello. Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

@SAkhtar30877129 Hello. Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

@Natuzzi worst customer service off you! No responses when calling the store, no communication! Ordered back in June and was promised it’ll arrive by end of September/beginning of October, but no sofas yet!

@JimBlac53861555 Hello Jim! Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem.

@Natuzzi shocking customer care bough a suite replaced as first one faulty second one worse sent someone out to look his report he repaired it after saying it’s not faulty ? Photos to prove he hasn’t contact Scotland offices they don’t want to know

@3gr8sons Hello Kathy! Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

@Natuzzi my sofa arrived in NC July 2nd. Just how long should it take to get to IA? It’s getting ridiculous that I can not get a straight answer from anyone 😡

@Michael70176369 Hello Michael! Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

@Natuzzi bought two Leather Recliners for my livingroom. After 12 months the right side of each had sunk. Got assessor to inspect he said normal wear and tear. Now both are un useable after less than two years, never encountered this problem with any other manufacturer.

@Susanabaqui Hello Susana. Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

So dissapointed with @Natuzzi service! We bouhgt a sofa back in April, and we are waiting the delivery for 2 months now. We did not received one single call to give us an explanation and me and my husband have to chase every day. we are paying £5k and receive such sh** service!

@crooky1967 Hello Mark. Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

Received our @natuzzi sofas today, disappointed with quality considering how much we paid. On first using a recliner looks like a centre bracket has buckled. Wait for the store to phone back and sort out, also deep scratches on usb socket panel, which didn’t spot on delivery.

@tejpowar Hello Tej! Thank you for informing us about your issue and we deeply apologize for the inconvenience. Send us a Dm so we can solve your problem!

@Natuzzi very disappointed with the customer service received for an ongoing issue with natuzzi leeds. No response if when contacting and no resolution. Did not expect this especially when paying good money

@phs6swj Hello Steve! Thank you for reaching out. We apologize for the inconvenience. Send us a DM so we can help you!

@Natuzzi No after sales communication whatsoever! 😡 Sofa delivery date a mystery! Why is it so difficult to keep your customers informed after paying for a premium product? 🙈🤯