NCB Jamaica

@chirpy4jesus Hello @chirpy4jesus, we appreciate you taking the time to share your positive feedback regarding your interaction with our team. We are committed to serving and providing you with exceptional service. Please feel free to connect with us at any time. -Lia.

@ncbja Big up Kemoy, the customer service agent who is a real gentleman and knows how to talk to a customer. He was patient, understanding and very helpful. I like other customer reps I had encountered.❤️

@Shan_Fan_ Hello @Shan_Fan_, we invite you to send us a DM with details of the issue that you are experiencing for us to assist you accordingly. -Joy.

The phone in branch don’t work 😩 @ncbja…why are your systems so backward!

@nwadeema Hello @nwadeema, we're sorry to learn that your transfer was returned. We invite you to send us a DM so that we may gather more details and look into this matter. -Joy.

Dear @ncbja? What's happening with your system? I sent funds to my account and it was returned. Smh..

@dre_Mvzik Hi @dre_Mvzik, we're truly sorry for the issue that you experienced with using our mobile app. Please send us a direct message so that we may follow up with you. -Joy.

Why does my NCB app takes so long to load jah kno @ncbja

@JoJoNae Hi @JoJoNae, we sincerely apologize for the challenges that you encountered. We sent you a DM to follow up with you. -Joy.

I go to get breakfast and the pos machine naw work and the ncb atm isn’t working and ouno have my money so what should I do? @ncbja

@brandodunnjr Hello @brandodunnjr, we invite you to send us a DM with details of the issue that you are experiencing so that we may guide/assist you accordingly. -Lia.

@ncbja unnuh waa tell me why a when me supposed to get paid unnuh system decide fi stop work?

Some people save for comfort. Others save so life can’t catch them off guard. A likkle preparation today can make a big difference tomorrow. 💛 #PutDungALikkleSumn #NCBJamaica

@chrisorichardz Hello @chrisorichardz, we ask that you send us a DM with details of your query/complaint so that we may guide/assist you accordingly. -Lia.

Does Jamaica have any good banks? I’m tired of @ncbja

@MasterKC5 For future reference, you may report suspicious messages (including phishing emails and smishing text alerts) to us via email at reportphishing@jncb.com or at reportfraud@jncb.com. -Lia. (4/4)

@MasterKC5 We will never call, email, or send text messages to our customers requesting for them to update or provide personal and account information, such as their user ID and password, or to click on a link to restore access to their account. (3/4)

Fraud is on the naughty list this season. Avoid sharing personal or banking information, clicking suspicious links, or responding to urgent offers that feel off. Stay alert and protect what matters most. #NCB #FightingFraud

@djoney27 Hello @djoney27, we're sorry to learn that you had this experience. Please send us a direct message so that we may look into this issue for you. -Joy.

@ncbja why the kfc kiosk have in big writing powered by NCB on the card machine and the rass thing don't work....

@FKA_Lucipher Hello @FKA_Lucipher, we understand your concern and we ask that you send us a DM regarding the email that you received. We would like to follow up with you and have the necessary checks conducted. -Joy.

lol it’s funny yesterday I went to @ncbja to get a new online account because the last one get hack. Wanted a new one so they said they can’t. Reactive and set up the new one with the Authenticator. Not even a day, see a random email about reset password and put my password

@RoyallyKim Hello @RoyallyKim, we can understand your concern and we would like to advise that we are not facing challenges with processing RTGS transfers. Please send us a DM so that we may follow up with you regarding your transaction. -Joy.

@ncbja is rtgs working? Sent a transfer from another bank from after 1pm and I don't see it reach my account all now.

@JanMarieo4 Hi @JanMarieo4, we apologize for the delay that you are experiencing in receiving your credit card. We sent you a DM in an effort to have additional checks conducted for you. We await your feedback. -Joy.

@ncbja a TIRED A UNNO!!!! All now a cannot get my credit card. No one can tell me where it is. I am calling @NationwideRadio today bc this is BULLSHIT!!!! Enough now!!!!

@HumesKemar Hello @HumesKemar, we are sorry to learn that you have been facing an issue with connecting to our team. Please send us a DM with your query/complaint so that we may provide further guidance/assistance. -Lia.

@ncbja How are we, as customers, supposed to put our best foot forward when we can’t reach a customer service representative to assist with our queries?

@Xhannyman You may sign up by contacting us via any of the channels listed below: • 24/7 Merchant Support direct line at 876-935-2600 • Merchant Support Web Chat via our website at jncb.com • Your assigned Merchant Sales & Relationship Officer -Joy. (3/3)

@Xhannyman • Business account number • Account holder TRN • Account holder ID • Sign, logo or banner to indicate the location of the business (2/3)

@ncbja I need a POS for my business