Nelnet

Our call center is closed today for Memorial Day so our associates can spend time with family. We’ll reopen on Tuesday, May 26, at 8 a.m. Eastern time.

Have you recently moved? Changed your email address? Gotten a new phone number? Don’t forget to log in to your online Nelnet account and update your contact info. That way we can reach you with timely information about your student loans. nelnet.studentaid.gov/profile/contac…

Armed Forces Day is May 16, and we’re proud to support those who serve. If you’re in the military or recently served, you may have access to student loan benefits and protections. Learn more and see what resources are available to you. nelnet.studentaid.gov/content/resour…

Never miss a payment — Auto debit is simple, secure, and smart. 🔹 No service fees 🔹 Save time and money 🔹 Get a 0.25% interest rate reduction when you enroll Sign up today by logging in to your Nelnet.studentaid.gov account.

Congrats, spring grads! We just wanted to share a quick note that we’ll be reaching out soon during your grace period to help you prepare for student loan repayment. Nelnet is here to help.

May is a month for spring cleaning and a great time to get organized. Log in to your Nelnet.studentaid.gov account and: 🔹 Opt in to eCorrespondence. 🔹 Sign up for text alerts. 🔹 Make sure your contact info is up to date. 🔹 Enroll in auto debit.

Haven’t logged in for a while? If you can’t recall your username or password for your bit.ly/3SN2aU8 account, we have a helpful page with troubleshooting tips. Visit Trouble Logging In? bit.ly/4s1jUKY

Need one less thing to remember each month? Enroll in auto debit and keep your student loan payments on track by having them withdrawn automatically. Bonus: You’ll get a 0.25% interest rate reduction. Sign up for auto debit today. bit.ly/456R0k1

Are you a member of the U.S. military? The federal government offers a variety of student loan benefits and repayment options for members of the armed forces. Visit our Resources for Service members page for additional details. bit.ly/4cdiTux

It’s Tax Day — be sure to log in to your online account to find the amount of student loan interest you paid for your 2025 taxes. View our tax FAQs for more details. bit.ly/40nsd9v

What if you didn’t need to think about making your student loan payments? You can set it and forget it by signing up for auto debit. Doing so will also get you a 0.25% deduction on your interest rate. Enroll in auto debit today. bit.ly/456R0k1

Life moves fast! And if you’ve moved lately, you may have forgotten to update your contact information with us. You can make changes to your mailing address, email, or phone number by visiting the Contact Information page of your online Nelnet account. bit.ly/4tNQQc1

Make the switch to receiving your monthly billing statements and important messages electronically! With eCorrespondence, you can easily access everything online, reducing paper waste and staying organized. bit.ly/4gk1S0P

As your servicer, it’s essential that we able to reach you so we can better serve you. Please log in to your Nelnet.studentaid.gov account to make sure we have your latest phone number, email address, and mailing address.

Tax season is here! Your 2025 IRS Form 1098-E is now available in your Nelnet.studentaid.gov account. Log in to access your form and check out our FAQs if you have any questions!

What to Know About Income-Based Repayment (IBR) Plan Changes. Source: @FAFSA bit.ly/4rhdvey

Make every dollar go further. Enroll in auto debit and save with a 0.25% interest rate reduction. Take just a couple of minutes to sign up now. bit.ly/42cSgRm

In honor of Presidents’ Day, our call center is closed today. We’ll reopen at 8:00 a.m. Eastern time tomorrow, Feb. 17—ready to assist you! bit.ly/4mF1zla

5 Things to Know Before CONSOLIDATING Federal Student Loans. Source: @FAFSA bit.ly/3ZAyo8P

Not getting updates from us? Make sure your email and mailing address are up to date. Log in to your online account and choose Contact Information on the Profile card. bit.ly/4gk1S0P