Nestlé Consumer Care

@daleyee11 Thanks for reaching out to us but that's not something you should expect and we'd like to help. Please let us know which brand of our Lasagna you experienced this issue with so we can better assist you.

Hey @nestlecare, when did your frozen lasagna become lasagna soup? Followed the instructions perfectly, but it came out of the oven like liquid. Looks like you cheaped out on the ingredients and ruined a classic. 🍲❌ #Fail #NotLasagna

@Zythria Thanks for reaching out to us. We'd like to help but this is only our US team so please contact our friends in Canada for better assistance here: spr.ly/6019B8DrdV

@Nestle Drumsticks Vanilla Caramel and Fudge combo box were sold out for what felt like half a year in my town... Finally came back... They can disappear again. Same price less product. Shame.

@sheilamizusaki Olá, Sheila, tudo bem? Retornamos a sua mensagem, via DM, está bem? Ficamos à disposição! 💙

@NestleCare Bom dia! Enviado!

@Nestle o que está acontecendo com a qualidade de vocês???

@ChandlerSh83104 We sold our US confectionary business a while back so please let the following team know what you'd like to see: spr.ly/6012B88flK

@NestleUSA can we bring back butterfinger bbs

@CharlotteW99474 We know just the place - nestle-confectionery.co.uk/brands/aero. Simply find the product you’re looking for and click on "BUY NOW" to see a list of retailers where you can purchase it from. Happy shopping! 💚

@NestleCare hi. I’ve been trying to buy Aero Melts (not the balls) for some time but can’t find them. Do you know any stockists near Leeds, West Yorkshire please? They’re ideal for those on liquified diet with difficulty swallowing

@JonStevenz That's not good, Kingsley! Please message us with the best before date and surrounding codes from the pack and we'll get this looked into. twitter.com/messages/compo…

@Nestle explain yourselves why is there a green one I dislike the green ones 😢

@gunnabwoy Thanks for reaching out to us, Dwight. Please share your request with our friends in Jamaica at the link below so they can better assist you: spr.ly/6013BBxIU5

Hey @NestleUSA can you bring back this Gem back to us please, i'm begging you. #Jamaica We seriously depress since you took it away..

@abigobela Oi! Agradecemos pelo relato. Este é um produto licenciado, fabricado em parceria com a Lactalis, seguindo os padrões de qualidade dos produtos Nestlé. Informamos os canais diretos da Lactalis, para lhe atendermos da melhor forma: 0800 051 2198 e sac@br.lactalis.com. Até mais! 💙

Simplesmente fui tomar um iogurte da @Nestle e tinha um pedaço de GRAMA dentro do iogurte

@HotMurph It wasn't as popular as others in the range so we have had to discontinue it. Sorry you're missing it.

Bring back Caramac please @Nestle

@BintMiami We appreciate you reaching out to us! Kit-Kat is licensed to Hershey's for sale in the US so please share your request with their team at the link below: spr.ly/6014BBcpsA

@Nestle how can birthday girl get some Nestle Coffee KitKat! Obviously not sold in the US. #nestle #nestlekitkat #nestlecoffeekitkat

@casandramem Hi Samantha, apologies for your experience with your After Eight. Please send us a direct message so we can assist you promptly. We look forward to your message.

@NestleCare We purchased Nestlè - After Eight - 300g (Pack of 3) at a cost of $45.99 thru Amazon.ca. They arrived really close to their expiry date. An easy 12 to 15% in each box were not eatible as they were seriously stuck to gether so bad even the wrappers would not come off of them. I am not sure the remaider were any good either as the bars were no longer that Rich Dark Chocolate in appearance but grey as Chocolate tend to go when it has gone south so we decided not to eat them! What a Major Disappointment! AND a total Waste of Money.

@snekhauz Thanks for your message. We sold our U.S. confectionary business in 2019. Feel free to contact twitter.com/FerraraUSA regarding nutritional info.

Wild how @NestleRaisinets @nestle somehow removed the fiber. How does a raisin snack have no fiber. #MAHA

@Trev_Ange We sold our US ice cream business so please reach out to the following team for further assistance: spr.ly/6016BBrQQy

Disappointing #FAB #FABlolly #fabusedtobefab what happened? @NestleUSA @Nestle

@kissmypurr Oi, Lola! Como vai? O sortimento da nossa caixa é definido sempre com o intuito de atender da melhor maneira possível as expectativas de nossos consumidores. Como ela é definida por peso, pode haver uma variação na quantidade de cada variedade. Registramos a sua expectativa! 💙😉

Comprei uma caixa de bombom da @Nestle e veio apenas um negresco, que coisa criminosa comigo que sou fã de negresco 😭

@LisaD138845 We sold our US confectionary business but you can let the team at Ferrero know about this at the link below, Lisa: spr.ly/6011BBuFNF

@Nestle i don’t know what y’all are doing over there, but this does not taste right. Terrible. Chemicals.

@AnnyAlva08 Oi, Rayanne! Este é um produto licenciado, fabricado em parceria com a Froneri, seguindo os mesmos padrões de qualidade dos produtos Nestlé. Para sua situação ser analisada com mais agilidade, entre em contato no formulário onlinesac.com.br/atendimento-ao… ou sac@br.froneri.com. 💙

Revoltada comprei um sorvete agora vim do mercado cheia de vontade de comer, me decepcionei o sorvete tá muito ruim não tem gosto e um amargo no final, quero um sorvete bom de verdade. @Nestle @Nestle

@kirinocherry Olá, Kirino, bom dia! Tudo bem? Ficamos preocupados com seu relato e queremos entender o ocorrido. Por favor, nos envie uma mensagem via DM detalhando o ocorrido com seu e-mail e telefone com DDD. Esperamos por você! 💙😉

oh @Nestle o leite moça veio péssimo

@lobaoo019 Olá, Daniel! Retornamos a sua mensagem e seguimos sempre à disposição! 💙

@NestleCare Mandei na DM de vocês. Brigadão

Oi @Nestle comprei um creme de leite que veio com cheiro de queijo, meio amarelado e pastoso 🥺 Como posso proceder nessa situação?