Customer Services

@jenksusieq Hi Susan, recycling is now to be placed in the bins loose. Thanks Ellie

@nfdc_updates just wanted to check…I’m in a flat and we have communal bins. When I went to put the recycling out some of my neighbours have put whole bags of recycling in the bins. I was under the idea it was all meant to be loose. Am i doing it wrong?

@mrsamcoombes Hi Sam - sorry to see this - can you email customer.services@nfdc.gov.uk with your address details and then we can request this for you - Joanne

@nfdc_updates can we have a new green bin please? Ours had a fight with you lorry it seems!

@andym_editor Hi Andy - we have reported this to our Streetscene team to attend to - ref CS 2406809 - thanks again - Joanne

Can you please put the bins back at Naish Beach @newforestdc your side of the line. Obviously you can’t expect people to take their rubbish home or find another bin. That would be too much to ask.

There are no changes to your refuse and recycling collections this May bank holiday (Monday 26th May) . Please put your waste out as usual on your normal collection day, including glass recycling and garden waste. orlo.uk/Mfoma

There are no changes to your refuse and recycling collections this May bank holiday (Monday 5th May) . Please put your waste out as usual on your normal collection day, including glass recycling and garden waste. orlo.uk/8hi6K

GLASS COLLECTION: Week commencing 5th May is a Blue week. Don’t forget, it needs to be out by 7:00am. You can check your collection day online or why not sign up for our text reminder service? orlo.uk/jnKfb orlo.uk/XIp0h

@RinkyTinkSays Hi - litter along high speed roads such as this needs to be picked in conjunction with Hampshire Highways - due to the additional safety & traffic measures that need to be put in place - but schedules are in place for this to be done hants.gov.uk/transport/high…

@newforestdc Hello. Are you guys in charge of removing roadside litter on the A31 between Ringwood and where the road joins the M27? Thanks.

GLASS COLLECTION: Week commencing 28th April is a Green week. Don’t forget, it needs to be out by 7:00am. You can check your collection day online or why not sign up for our text reminder service? orlo.uk/dS4uf orlo.uk/2ofJf

@DriversShame Good Morning, this has been referred to our Licensing team (licensing@nfdc.gov.uk ) for information - ref CS 23959165) -

@newforestdc next time the licence for the New Forest Inn comes up for review then serious consideration should be given to the parking problems this pub causes. They just don’t have enough parking capacity.

There are no changes to your refuse and recycling collections this Easter bank holiday. Please put your waste out as usual on your normal collection day, including glass recycling and garden waste. orlo.uk/eLoVw

GLASS COLLECTION: Week commencing 21st April is a Purple week. Don’t forget, it needs to be out by 7:00am and collections will take place as usual on Easter Monday. You can check your collection day online here -  orlo.uk/y3QmK orlo.uk/sksSz

There are no changes to your refuse and recycling collections this Easter bank holiday. Please put your waste out as usual on your normal collection day, including glass recycling and garden waste. orlo.uk/1D00m

GLASS COLLECTION: Week commencing 7th April is a Blue week. Don’t forget, it needs to be out by 7:00am. You can check your collection day online or why not sign up for our text reminder service? orlo.uk/0YKZx orlo.uk/fXJ7e

GLASS COLLECTION: Week commencing 31st March is a Green week. Don’t forget, it needs to be out by 7:00am. You can check your collection day online or why not sign up for our text reminder service? orlo.uk/j21ks orlo.uk/6CUIZ

@andydudley1970 Hi Andrew - can you email the address details etc to customer.services@nfdc.gov.uk and we can look into this further - thank you - Joanne

@newforestdc This is care home medical waste left out in public was a disgusting sight and they just leave it there

@njbramley Hi Neil - Friday the 14 March is the collection day and then every 2 weeks. Hope this is of help - Joanne

@nfdc_updates can someone please tell me when my green waste collection is. Poulner Park, Ringwood. Your useless website won't tell me unless I buy a new bin( we already have one) !!!!

@SteveBreave Hi Steve - if you can email customer.services@nfdc.gov.uk with more details (when, location and if possible who etc) then we can pass on to our Streetscene team for information ? Thanks

@nfdc_updates What is the policy on gardening companies simply blowing the trimmings from a hedge across the road and away from the property they're working on? Makes me wonder why I pay you. Surely it's no different to fly tipping.

Garden Waste Reminder: Collections will resume to normal schedule from Monday 6th Jan 2025. Please leave your bins out by 6am on collection day. orlo.uk/1ygoR

@KazzaMary26 Please can you email the location details to customer.services@nfdc.gov.uk so we can refer to our Streetscene team, although it does depend on the speed of the road as to what schedule of litter picking is in place - thank you

@newforestdc The litter on the grass verges around the New Forest is a complete eyesore.

@LymoTweetUp Hi there, thanks for getting in touch. These are looked after by Hampshire Highways and you can report an issue here - hants.gov.uk/transport/high… - Thanks Ellie

Hello @nfdc_updates what’s happening at #Lyndhurst High Street? Temporary traffic lights has meant we’ve waited for 40 mins so far south bound from the police station !!! Bus in front is causing so much pollution too !

GLASS COLLECTION: Week commencing 3rd February is a Green week. Don’t forget, it needs to be out by 7:00am. You can check your collection day online or why not sign up for our text reminder service? orlo.uk/mqeSR orlo.uk/qD4rx