Nick Lynn PhD

Check out my latest article: Employee Experience (EX) Leadership linkedin.com/pulse/employee… via @LinkedIn

Here's a brand new article from me on employee experience trends and how EX strategies are evolving to build resilience and sustainable performance. #EX #EmployeeExperience @nickl4/employee-experience-as-a-test-of-organisational-resilience-154f8c7acf5a" target="_blank" rel="nofollow noopener">medium.com/@nickl4/employ…

A new article from me. Part 2 of my very unofficial AI series (following The AI CEO). #AI #Leadership @nickl4/does-copilot-think-youre-a-good-manager-10a0e86695af" target="_blank" rel="nofollow noopener">medium.com/@nickl4/does-c…

In the rush to integrate AI, many companies are asking whether they need a dedicated Chief AI Officer. According to this article by Birju Shah, not every organisation does. He offers a 𝐭𝐡𝐫𝐞𝐞-𝐩𝐚𝐫𝐭 𝐭𝐡𝐫𝐞𝐬𝐡𝐨𝐥𝐝 to guide the decision👇 #AI insight.kellogg.northwestern.edu/article/does-y…

⚠️ 𝐅𝐞𝐞𝐥𝐢𝐧𝐠 𝐨𝐯𝐞𝐫𝐥𝐨𝐚𝐝𝐞𝐝? One solution is 𝐃𝐲𝐧𝐚𝐦𝐢𝐜 𝐖𝐨𝐫𝐤 𝐃𝐞𝐬𝐢𝐠𝐧: fixing broken work systems by regulating flows, not piling on. #SystemsThinking #WellBeing #Burnout 👉behavioralscientist.org/how-to-save-an…

⛈️ 𝐃𝐨 𝐲𝐨𝐮 𝐫𝐞𝐦𝐞𝐦𝐛𝐞𝐫 𝐭𝐡𝐞 𝐛𝐫𝐮𝐡𝐚𝐡𝐚 𝐚 𝐰𝐡𝐢𝐥𝐞 𝐚𝐠𝐨 𝐚𝐛𝐨𝐮𝐭 𝐪𝐮𝐢𝐞𝐭 𝐪𝐮𝐢𝐭𝐭𝐢𝐧𝐠? This new paper revisits the idea by zeroing in on the perspective of co-workers. Apparently, employees are most concerned about "loafing". #EmployeeEngagement #HR

📆 Each quarter I share my favourite EX articles via my newsletter on 𝐒𝐮𝐛𝐬𝐭𝐚𝐜𝐤. I add some of my own jottings too.👉 Find it here: buff.ly/vjMy7eu #EmployeeExperience #EmployeeEngagement #Leadership #EmployeeListening #PeopleAnalytics

⏰ 𝐇𝐨𝐰 𝐜𝐚𝐧 𝐲𝐨𝐮 𝐜𝐮𝐭 𝐨𝐮𝐭 𝐭𝐡𝐞 𝐧𝐨𝐢𝐬𝐞 𝐚𝐧𝐝 𝐫𝐞𝐚𝐥𝐥𝐲 𝐩𝐚𝐲 𝐚𝐭𝐭𝐞𝐧𝐭𝐢𝐨𝐧? This suggests3️⃣approaches: Focus on self, team, organisation. #Leadership blogs.lse.ac.uk/businessreview…

🙌 𝐇𝐚𝐯𝐞 𝐲𝐨𝐮 𝐞𝐯𝐞𝐫 𝐰𝐨𝐫𝐤𝐞𝐝 𝐢𝐧 𝐚 𝐭𝐞𝐚𝐦 𝐰𝐡𝐞𝐫𝐞 𝐢𝐭 𝐟𝐞𝐥𝐭 𝐥𝐢𝐤𝐞 𝐞𝐯𝐞𝐫𝐲𝐨𝐧𝐞 𝐰𝐚𝐬 𝐛𝐞𝐢𝐧𝐠 𝐥𝐢𝐟𝐭𝐞𝐝 𝐮𝐩? At at the heart of that feeling is 𝐬𝐭𝐫𝐨𝐧𝐠 𝐬𝐨𝐜𝐢𝐚𝐥 𝐬𝐮𝐩𝐩𝐨𝐫𝐭. #WellBeing buff.ly/4yzBMTn

𝐖𝐡𝐚𝐭'𝐬 𝐠𝐨𝐢𝐧𝐠 𝐨𝐧 𝐰𝐢𝐭𝐡 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐛𝐞𝐧𝐞𝐟𝐢𝐭𝐬? Our new research shows that higher costs + financial pressures mean it's never been more important to understand employee needs so you can focus on the right things. buff.ly/P8iTHbK #TotalRewards #HR

𝐖𝐡𝐚𝐭 𝐫𝐞𝐚𝐥𝐥𝐲 𝐦𝐚𝐭𝐭𝐞𝐫𝐬 𝐟𝐨𝐫 𝐀𝐈 𝐚𝐝𝐨𝐩𝐭𝐢𝐨𝐧 𝐢𝐬 𝐭𝐫𝐮𝐬𝐭. So argues this great paper by Natalia Vuori, Barbara Burkhard, and Leena Pitkäranta. 👉 Find a summary of the research here: buff.ly/4f9fHFG #AI #BehavioralScience

More evidence is now showing the 𝐥𝐢𝐧𝐤𝐬 𝐛𝐞𝐭𝐰𝐞𝐞𝐧 𝐟𝐥𝐞𝐱𝐢𝐛𝐥𝐞 𝐰𝐨𝐫𝐤 𝐚𝐫𝐫𝐚𝐧𝐠𝐞𝐦𝐞𝐧𝐭𝐬 𝐚𝐧𝐝 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐞𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭, according to this useful Meta Analysis of the research. buff.ly/GArPQdh #Hybrid #EX

𝐖𝐡𝐚𝐭 𝐝𝐨𝐞𝐬 𝐢𝐭 𝐭𝐚𝐤𝐞 𝐭𝐨 𝐜𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞 𝐭𝐫𝐚𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐭𝐞𝐦𝐩𝐥𝐚𝐭𝐞s? ⁣New research by Gianpiero Petriglieri & Annie Peshkam asks this question and they identify 𝟑 𝐩𝐚𝐭𝐡𝐬 for "marginal" leaders: buff.ly/lcckg0N

📣 𝐖𝐡𝐚𝐭 𝐝𝐨𝐞𝐬 𝐢𝐭 𝐭𝐚𝐤𝐞 𝐭𝐨 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 #EmployeeEngagement? Here are the 𝐤𝐞𝐲 𝐟𝐚𝐜𝐭𝐨𝐫𝐬 we've identified from an 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞'𝐬 𝐩𝐞𝐫𝐬𝐩𝐞𝐜𝐭𝐢𝐯𝐞.⁣ Learn more 𝐡𝐞𝐫𝐞:⁣ buff.ly/4sY54xi

So much is being written about employee experience at the moment. The latest edition of my newsletter includes4️⃣articles that I've found especially useful and recommend. 👉 Read it for free on Substack: nicklynnphd.substack.com/p/ex-leadershi… #EmployeeExperience #EmployeeEngagement #HR

📣Customer-centricity isn’t just about individuals providing great service—it’s about shaping an organisation where every decision, process, and interaction puts the customer first. Here are 𝟖 𝐤𝐞𝐲𝐬 we see, based on our research. #CustomerExperience #EmployeeExperience

💡Here's our latest research on how organizations are rethinking their flexible work models (e.g., differentiated remote work policies based on job function). #Hybrid #EmployeeExperience #HR #WTW wtwco.com/en-gb/insights…

📷𝐖𝐡𝐚𝐭 𝐝𝐨𝐞𝐬 𝐲𝐨𝐮𝐫 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐩𝐡𝐨𝐭𝐨 𝐬𝐚𝐲 𝐚𝐛𝐨𝐮𝐭 𝐲𝐨𝐮? Can 𝐲𝐨𝐮 𝐢𝐧𝐟𝐞𝐫 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐭𝐲 𝐨𝐫 𝐜𝐚𝐫𝐞𝐞𝐫 𝐭𝐫𝐚𝐣𝐞𝐜𝐭𝐨𝐫𝐲 𝐟𝐫𝐨𝐦 𝐩𝐡𝐨𝐭𝐨s? Here's some new research on this. insights.som.yale.edu/insights/ai-ph… #AI #HR #PeopleAnalytics

📢 𝐋𝐨𝐮𝐝𝐧𝐞𝐬𝐬 𝐃𝐨𝐞𝐬𝐧’𝐭 𝐄𝐪𝐮𝐚𝐥 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩. As Benjamin Laker points out in this useful article, 𝐬𝐨𝐟𝐭𝐥𝐲-𝐬𝐩𝐨𝐤𝐞𝐧 𝐥𝐞𝐚𝐝𝐞𝐫𝐬 take a different and more effective approach. #Leadership #EmotionalIntelligence forbes.com/sites/benjamin…

🚀 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐛𝐞𝐧𝐞𝐟𝐢𝐭𝐬 𝐚𝐫𝐞 𝐢𝐧 𝐭𝐡𝐞 𝐡𝐨𝐭 𝐬𝐞𝐚𝐭. That's one clear finding of our latest research. 𝐖𝐡𝐚𝐭'𝐬 𝐭𝐨 𝐛𝐞 𝐝𝐨𝐧𝐞? Our new article lays out four key steps: wtwco.com/en-gb/insights… #WTW #HR #Benefits

𝐖𝐡𝐚𝐭 𝐝𝐨𝐞𝐬 𝐢𝐭 𝐦𝐞𝐚𝐧 𝐭𝐨 𝐡𝐚𝐯𝐞 𝐩𝐫𝐢𝐝𝐞 𝐚𝐭 𝐰𝐨𝐫𝐤? According to this new review pride reflects: 🔹 Your achievements 🔹 Your identity 🔹 The success of others 🔹 Experiences that hold social value onlinelibrary.wiley.com/doi/10.1002/jo… #EmployeeEngagement