Northern Powergrid

We’re proud Northerners, but sometimes we all need a little extra help during winter 🧡🤝 If you, or someone you know, needs additional support during a power cut, join our free #PriorityServices Membership today.🔗ow.ly/W3eG50Xgglv #LittleExtraHelp #WinterReady #Care

Our customer responder Clare is supporting our customers in S63. She is parked outside 91 Denman Road, Wath Upon Dearne, S63 6SP in a grey Ford Puma with hot water and charging facilities and will be located there until 2pm.

@mariapage Hi, thanks for getting in touch. Before we get started, please can you DM us your full name, address (including postcode) and your mobile telephone number.

@Northpowergrid you did some unplanned work on our street and now there's an extremely noisy diesel generator on but the workers have left... How long do we have to put up with it? It's right outside our bedroom window and our house is vibrating!

Our customer responder Kiri is on site supporting our customers in HD8. Kiri is situated outside 6 Parkhead, Birdsedge, Huddersfield HD8 8XW and has phone charging facilities and hot water available until 11:30 this morning.

Our customer responder Kevin is on site supporting our customers in DN9. Our customer service van is situated at Westwoodside Village Hall on Nethergate DN9 2DR. We have phone chargers and hot water available.

@JordanSimp38766 I will check with the team to see how far away the responder is and how long he will be onsite ,he will have hot water with him. - Chloe

@Northpowergrid when will power be restored in DN9? This is the 12th powercut (to my knowledge) this year 🙃 serious improvement of our infrastructure is required, as I’m sure this isn’t acceptable. Maybe if it’s not resolved soon, we will have to involve local mp’s and ofgem.

@JordanSimp38766 Hello, please DM us with your full address and an updated mobile number so we can keep you updated via text, and I will look into this for you. - Chloe

@LifeOnSkaro Hi, thanks for getting in touch. Before we get started, please can you DM us your full name, address (including postcode) and your mobile telephone number.

Nice of @Northpowergrid to tell us they need to turn the power off AFTER THE FACT. Not expected back on until at least 19:30-20:30. Fucking piss take.

@JenTheStTrinian Hi, thanks for getting in touch. Before we get started, please can you DM us your full name, address (including postcode) and your mobile number.

@Northpowergrid what is going on with your network another power cut today we had one Saturday night Sunday morning & we've had power cuts every month for last 6 months, it's not 1970's 3 day week, it's an absolute joke this now 😡

Our customer responder Kiri is helping customers in WF14 during a planned powercut. She is located outside 51, Jackroyd Lane, WF14 8HU in a blue ford puma. She has hot water and charging facilities and will be located there until 12:30pm.

Our customer responder Clare is on site supporting customers in S36. She is located outside 16 Spink Hill Lane, Stocksbridge, S36 1FL. She has hot water and charging facilities.

Power has been restored to all customers affected by Storm Dave. Thanks to our customers for your patience while we worked to restore supplies. And thanks to our teams in the field, in dispatch, and our contact centre who worked tirelessly to get everyone’s power back on.

We’re supporting customers affected by Storm Dave. We're working to restore power as quickly as possible. We’re contacting our Priority Services Membership customers for extra help during a power cut. We’ll be in touch letting you know when your power will be back on.

@NorthEastCFC Hi. Can you DM us your full name, address and mobile number and I will look into this for you. Thanks - Emily

Wishing our customers, communities, and colleagues a very Happy Easter 🌻🐣Our teams are available all bank holiday weekend. Visit northernpowergrid.com to report a power cut online, or call 105. Priority Service customers can get in touch on 0800 169 2996.

@HelenButler Hi. Can you please DM us your full address and we will look into this for you. Thanks - Emily

@Northpowergrid I can’t report power cut because your website doesn’t recognise my postcode - can you help please?

@NOBLEINTHENORTH Hi. Can you please DM us your full name, address and mobile number and we can look into this for you? Thanks - Emily

@Northpowergrid Hi - I can’t report a power cut because my postcode isn’t recognised, I see nearby areas have though - Any update on the NE66 Thrunton/Whittingham (Alnwick) area please?

We’re now in the time window for #StormDave Power cut? Please call 105 or report online at ow.ly/q6Wz50YEaar. Vulnerable or need additional support? Call 0800 169 2996. For more information on what to do in a power cut, please visit: ow.ly/wHtW50YEaap

@OurCowMolly Hi, we are aware of an issue in the S6 1 area affecting 2723 customers. We expect all power to be fully restored between 04:30 and 05:30. Thanks - Rosie.

@Northpowergrid FYI power flickering 22:53pm Lights flashing on / off for 5 seconds. S6 6GW

#StormDave | Our teams are ready to support customers affected by strong winds. Got a power cut? Call 105 or report online. Vulnerable and need additional support? Call 0800 169 2996. Read more: ow.ly/C3fE50YCRBL

Our customer responder Stacey is on site supporting customers in NE4. She is located outside 139 CROYDON STREET, NEWCASTLE-UPON-TYNE, NE4 5LP in a white Vauxhall. She has hot water and charging facilities and will be on site until 10:30am