Numecent Support

As a reminder, customers can receive a notification whenever #Numecent posts an official announcement or update to an announcement by logging in to the support portal via the link below and clicking the "Follow" button. support.numecent.com/support/discus… #Cloudpaging

Reduce AVD Host Pools without sacrificing performance! Join @JimMoyle and @Rorymon for an exclusive webinar on optimizing application compatibility and performance, AVD host pool management, and cost-efficiency. Register now: hubs.la/Q034x-b50

We are excited to announce that Cloudpaging Player 9.5 is now available! Please check out our blog as below for more information!

Cloudpaging Player 9.5 is here! Dive into the most impactful Cloudpaging Player upgrade to date in our latest blog: hubs.ly/Q02RB8Y10

Main Features and Enhancements: •Shortcuts Management Tab added •LZ4 Compression added •Enhancements to Automated packaging and CLI •Logging Improvements to assist packaging •Default command line security settings modified to provide greater compatibility with AppLocker

Cloudpaging Studio 9.4 is now available! This release contains multiple enhancements and bug fixes. Please see the release notes for additional information. Customers can download the current release here: download.numecent.com.

With the recent release of Cloudpaging Server 9.7, starting on August 31, 2024, Cloudpaging Server 9.5 will no longer be supported and will be entering end of life. For more information regarding our End-of-Life support policy customers can visit: support.numecent.com/support/soluti…

Main Features and Enhancements: • Enterprise Portal SSO using SAML 2.0 authentication • Enterprise Portal ability to connect to multiple Active Directory domains • Support for Microsoft SQL Server 2022 • Please see the release notes for a full list of improvements

Cloudpaging Server 9.7 is now available! This release contains multiple enhancements and bug fixes. Please see the release notes for additional information. Customers can download the current release here: download.numecent.com.

Rest assured; we're committed to ensuring service quality & addressing potential issues promptly. Apologies for any inconvenience, please reach out to customer support for any queries or concerns. Thanks for your support!🙏

🔧#CloudServiceUpdate: After 19hrs monitoring an intermittent issue publishing and deleting applications, we are pleased to confirm no errors have been detected in the last 10hrs and that services are now functioning optimally.

In the meantime, if customers encounter issues publishing applications, please let our support team know and we can manually publish applications until the issue has been fully resolved. We will continue to post updates as they are available.

Numecent Cloud Services is experiencing intermittent issues with application publishing and deletion. Both Cloudpager and Cloudpaging CDN customers may encounter the aforementioned issues. Our engineers are diligently working to identify and resolve the issues.

Main Precache Improvements: • Precache I/O efficiency improved with Azure Files. • Precache files are now unregistered when an application is removed. Please see the release notes for a full list of precache improvements.

Cloudpaging Player 9.4.1 is now available! This release contains multiple improvements, bug fixes and an enhancement to large file read performance. Please see the release notes for additional information. Customers can download the current release here: download.numecent.com.

Cloudpaging CDN is currently experiencing issues which may delay and/or prevent publishing of applications. Our team is actively working on a solution. We will continue to provide updates until resolved. We apologize for any inconvenience and appreciate your patience.

AWS has partially recovered and the Cloudpager services previously impacted are no longer experiencing issues. For additional info regarding the AWS outage, please check the AWS status page at: status.aws.amazon.com.

We are closely monitoring the situation and we will provide updates as they become available. For additional info regarding the AWS outage, please check the AWS status page at: status.aws.amazon.com

Cloudpager is experiencing some issues due to an ongoing AWS outage. Possible services impacted include the ability to add or remove applications through autodeploy, access to the reports page, policies workflow, uploading packages, and access to the storefront.

With the recent release of Cloudpaging Server 9.6, starting on September 30, 2023, Cloudpaging Server 9.3 & 9.4 will no longer be supported and will be entering end of life. For more information regarding our End-of-Life support policy please visit: suppport.numecent.com/support/soluti…

Main Enhancements: • Application compatibility improvements • Security enhancements to file and registry permissions • Auto-deploy enhancements to handle upgrades and removal of auto-deployed applications • Player UI/UX Enhancements

Cloudpaging Player 9.4 is now available! This release contains multiple enhancements and bug fixes. Please see the release notes for additional information. Customers can download the current release here: download.numecent.com.