Access-A-Ride (AAR)

Riding AAR? Know your Designated Stops! They make boarding safer, faster, and more accessible. 🔗 Find your borough’s stop list here: tinyurl.com/bhpwxc2u #AccessARide #AARStops #AccessibleTravel

Make sure your phone number is up to date to receive AAR text alerts! Learn more 👉 mta.info/accessibility/… ✅ Confirm your trip 🚐 Know when your vehicle is on the way 🔁 Cancel if your plans change 🙌 Easy, fast, and accessible! #AccessARide #AARTextAlerts #ParatransitNYC

Need help using MY AAR? 📲 The MY AAR User Manual has step-by-step directions + screenshots to help you book, manage & track your trips from any device! Check it out here 👉 mta.info/accessibility/… #MYAAR #AccessARide #ParatransitSupport

AAR Subscription trips are automatically canceled for Monday (5/26) in observance of Memorial Day. See list of holidays observed at tinyurl.com/3e96sf29. Still need a trip? Use MyAAR (aar.mta.info), the MTAapp, or call (877) 337-2017 to book 1-2 days prior.

Hosting a group event with 12+ AAR riders? 🚌 Advise AAR one month in advance; we can coordinate pickup/drop-off details to ensure smooth service! Plan early ➡️ Better experience for everyone. More info: mta.info/accessibility/… #AARGroupTrip #ParatransitNYC

♿ AAR Transfer Trips to Nassau & Westchester AAR offers designated transfer points for: • Bronx ↔ Westchester • Queens ↔ Nassau Able Ride (Nassau): 516 228 4021 Bee Line (Westchester): 914 995 2959

🚍 Need help linking your Fair Fares NYC discount (managed by Human Resources Administration - 'HRA') to Access‑A‑Ride? If you’re already an AAR customer call 311 and provide your AAR ID or log in at 👉 nyc.gov/accessfairfares and select “Update Access‑A‑Ride Information.”

Stay informed! View the latest On The Move newsletters at mta.info/accessibility/…. Follow @nyctAAR on Instagram, X, and Facebook for updates.

AAR will be present at Access to Independence Transportation Resource Fair on Sunday, May 17 from 11 AM - 3 PM at Union Square Park (North Plaza).

Booking a trip to Yankee Stadium? Use the address 1 E 161st St, Bronx, NY 10451 for accurate trip booking.

📢 Plan ahead! Cancel early if you can’t ride. ❌ Too many no-shows and late cancels = possible suspension ✅ Cancel at least 2 hours in advance

🚐 Traveling outside NYC? • Visitor status provides up to 21 days of service within a 365‑day period. • Each city has different fares and hours, so be sure to check ahead. • Start planning at least 2 weeks before your trip. Learn more at: mta.info/accessibility

Using a wheelchair or scooter with AAR? Know your securement points — it helps drivers board and secure your device more quickly and safely.

AAR asks riders to be ready at the scheduled pickup time. The vehicle may arrive anytime within the next 30 minutes, and this is considered on time. You can check your vehicle’s location and estimated arrival using MY AAR, or call AAR for 24/7 help.

If your equipment changes — like switching to a larger wheelchair — let AAR know so your record can be updated. This helps ensure the right vehicle is sent for your trip.

MTA Upgrade Alert: Upgrades to Harlem's 148th Street Station (#3 train) are here! New ramp, stairs, new public announcement system, new LED lights, and more - providing more access for New Yorkers. Visit - bit.ly/4w98kAG for more info.

☎️ Need help? Call AAR at 877‑337‑2017. Press 1 for English, 2 for Spanish, 3 for Russian/Chinese/French Creole/Korean/Bengali, or 4 for other languages. Full phone directory available at mta.info/accessibility.

Traveling with mobility or medical equipment? Here are a few quick tips: • Check your device before leaving • Secure your bags • Be ready at the pickup point • Keep pathways clear More tips at mta.info/accessibility 🚐

🛍️ Shopping and traveling on AAR? Remember, riders may bring up to 2 bags or parcels totaling under 40 pounds, and shopping carts must be folded before boarding

🚕 Planning your AAR trip 1–2 days ahead? You can request taxi approval in advance (for eligible trips). Just book, ride, and submit your receipts. Learn more: new.mta.info/accessibility/… #AAR #MTA