
@indeed
What are you doing??
Your website offered a feature where AI will auto apply for jobs. Cool idea, why not give it a try?
I can tell you why.
I found a job (not through indeed btw), and now I am getting calls from potential employers who want to interview me.
There is No customer service. ZERO.
Your help site has broken API links. I’ve removed my VPN, tried different browsers, tried the app. No email address, no phone number, no way to submit a support ticket.
I called the employer line out of desperation and spoke with a very helpful indeed employee, but she couldn’t help me because your service is literally broken.
Next step, no problem, I’ll just delete my account, right?
NOPE.
Following your own guidelines and you’ll see that deleting your account is not an option.
So here I am, my data is being used to generate income for indeed.
Without my continued consent, and to the detriment of the integer of your own system.
As someone who also has indeed employer accounts that I’ve run many campaigns on, you can bet that I won’t be putting any more money into getting applications when I’m likely getting AI applications from those who have already found a job.
Terrible experience, intentional lack of customer service, on top of broken software the gives API errors when you go to submit a ticket, and no ability to delete my account or remove my data.
If I don’t hear back in a week, with initial steps towards a resolution, I will have to seek other measures to make this right.
#scam #badbusiness #fruad
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