OMNINGAGE | Connect - Engage - Elevate
20 posts
OMNINGAGE | Connect - Engage - Elevate
@omningage
OMNINGAGE Connect is the world's most innovative customer engagement platform for Amazon Connect.
United Kingdom Katılım Nisan 2020
3 Takip Edilen11 Takipçiler
Omningage Multilingual Chat for Amazon Connect
Using #omningage businesses can now easily offer #multilingual chat to their global customers base.
youtu.be/xrD0947Vf50
YouTube
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Read our latest blog here;
omningage.cloud/bring-on-the-b…
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OMNINGAGE - CPaaS The Paradigm Shift For BPO's - eepurl.com/hulX2n
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OMNINGAGE - CPaaS The Paradigm Shift For BPO's - mailchi.mp/49b3bd280a43/o…
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OMNINGAGE - CPaaS The Paradigm Shift For BPO's - mailchi.mp/13b97474bc3d/o…
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omningage.cloud
OMNINGAGE Connect is the most modern and data-driven user desktop for Amazon Connect, which can be deployed within hours and fully supports home working / remote staff.
#amazonconnect #omningage #agentdesktop #supervisordesktop #ccaas #Cloud #aws
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omningage.cloud
OMNINGAGE Connect is the most modern and data-driven user desktop for Amazon Connect, which can be deployed within hours and fully supports homeworking staff.
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** OMNINGAGE Feature Announcement **
Customer Sentiment Dashboard for Agents and Supervisors
Stay on top of customer satisfaction and sentiment through our great looking and real-time dashboards. Available for both Agents and Supervisors.
Get in touch at sales@omninagage.cloud.
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Read our new blog post on, how a desktop centred around agent workflow help contact centres achieve; agent speed, AHT reduction and cost savings.
omningage.cloud/speeding-up-th…
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Does your agent desktop give you visibility of the customer journey through IVR?
OMNINGAGE Connect empowers agents and contact centre staff with a rich customer context including customer's journey through the IVR, menu and submenu selections, queue time and total duration.
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Be in-charge of customer experience with "OMNINGAGE CONNECT".
- No licenses or hardware needed. The platform grows and shrinks with your business demand.
- Seamless integrations with a multitude of AWS services and CRMs
Website: omningage.cloud
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OMNINGAGE would love your feedback. Post a review to our profile.
g.page/omningage/revi…
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See our Linkedin post on how OMNINGAGE aligns to your key business objectives:
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#amazonconnect #customerengagement #customerjourney #customersatisfaction #agentdesktop #supervisordesktop #cloudcontactcentre #contactcenter #cxstrategy #ccaas
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Did you check the demo of OMNINGAGE Agent Connect?
It seamlessly connects with your existing Amazon Contact Centre. With our open APIs, you can easily integrate "Agent Connect" with WFO and CRM applications.
Want to know more? Contact us;
Email: sales@omningage.cloud
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Remove CX blindspots with OMNINGAGE Supervisor Connect for Amazon Connect.
No licenses, pay as you consume.
Try Supervisor Connect for free for 30 days.
Get in Touch:
Website: omningage.cloud
Email: sales@omningage.cloud
Youtube channel: bit.ly/omningage-vide…
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