Once Upon a Pixel

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Once Upon a Pixel

Once Upon a Pixel

@onceuponapixel1

We are a small and perfectly formed video production company who lovingly create bespoke video content and have a thoroughly good time in doing so.

Bedfordshire, United Kingdom Katılım Eylül 2012
312 Takip Edilen236 Takipçiler
Once Upon a Pixel
Once Upon a Pixel@onceuponapixel1·
@PhotoBox_Help have tried contacting you via email, your live chat without any response and just now been on hold for 20mins on the phone to you. Could someone please get back to regarding a missing order that was promised delivery before Christmas
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Motion Array
Motion Array@MotionArray·
@onceuponapixel1 We'd love to take a look at what's going on and get your details to help you out here. Can you DM us your email so we can take a look?
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Once Upon a Pixel
Once Upon a Pixel@onceuponapixel1·
@MotionArray can someone get back to me have emailed and messaged and still no response. Are you still having technical issues with your video collaboration/review tool. I have several videos that have been stuck on encoding since last week.
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Once Upon a Pixel
Once Upon a Pixel@onceuponapixel1·
First project out of the starting blocks for 2021! Kicking off a new feature for @Dentistry is Dentistry Cribs. After filming towards the end of last year we worked on a series of trailers and the main video which is now live. #filming #dentistry
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Once Upon a Pixel
Once Upon a Pixel@onceuponapixel1·
On location with @Cfastortho #livestreaming to provide remote access to delegates who couldn’t attend due to COVID restrictions. Hybrid events are becoming an essential requirement going forward and our cost effective mobile set up is the perfect solution #filming #Livestream
Once Upon a Pixel tweet mediaOnce Upon a Pixel tweet mediaOnce Upon a Pixel tweet media
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Once Upon a Pixel
Once Upon a Pixel@onceuponapixel1·
@adidasEUhelp The latest in the saga, you have emailed me saying “please see attached details of your compensation” all you have done is refunded me the amount of my original order, without including the postage. That is not “compensation” that is partial refund! Please can you contact me
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Once Upon a Pixel
Once Upon a Pixel@onceuponapixel1·
@adidasEUhelp So yet again I was promised I would be contacted by a “manager” to resolve this and yet again I have had no contact. Please advise how this will be resolved
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Once Upon a Pixel
Once Upon a Pixel@onceuponapixel1·
@adidasEUhelp Your customer service is clearly a shambles you are now sending me emails to inform me my order has been delivered, when at the exact same time you are informing me the order which was initially damaged, then lost is now miracously still at the depot. What is going on!?!
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Once Upon a Pixel
Once Upon a Pixel@onceuponapixel1·
@adidasEUhelp I have supplied you with my phone number as you requested earlier today. Can you please have the decency to call me and resolve the issue, of you having had my money for close to a month now but have yet still to deliver the goods.
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Once Upon a Pixel
Once Upon a Pixel@onceuponapixel1·
@adidasEUhelp Thank you for supplying me with your bog standard customer service number which I have endured many times and have the “we are experiencing higher than expected calls at moment, please continue to hold” message ringing in my ears.
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Once Upon a Pixel
Once Upon a Pixel@onceuponapixel1·
@adidasEUhelp could someone please contact me. You are doing are good job of ignoring my emails and phone calls so I’m hoping social media might get through. It’s regarding an order you have lost and have still failed to refund.
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