One A Day
848 posts


@LaneNerd Hello. We're sorry to hear that you got a product that was less than perfect. We'd like to gather some information.
What is the lot code and expiration date?
Which store did you purchase your vitamins from?
Where are the vitamins purchased in-store or online?
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@oneaday_us upon opening the bottle, gummies were completely clumped into a block, none would come out. I had to saw through bottle to get them out, separate them by hand, and luckily I had a different empty container to store them in. Second bottle looks to have the same issue.

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@magchriskel Hi. We're sorry to hear that you got a product that was less than perfect. We'd like to gather some information so we can forward this along to our Quality team and so we can make this right for you. Kindly send us a direct message containing your file number 5834465.
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@oneaday_us is it normal for the prenatals to have this orange film throughout the bottle and on the pills? My previous ones didn’t

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@VictorFloresII1 Hi! We’re sorry to hear your One A Day Women’s Prenatal Adv MV Brain Support arrived damaged. Please DM us so we can gather details, share them with our Quality team, and help make this right. Please mention reference #5831811.
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Two busted pills in my wife’s new One A Day Prenatal. What a mess. Had to clean them each @oneaday_us how do we make this right? 🤔


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