Rebecca

🇺🇸

#savewindermere #birdsnotturds #windermere #stopthesewage #cutthecrap

There I am! 👀

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@Rubeheart @thetimes Good to know and googling it I see a few pathways although there looks to be a lot of reading involved!! 🤯 I wish I’d been aware of this 3 yrs ago.

@onewhingingpom @thetimes That isn't true of people using right to choose. Last person I referred had a diagnosis in 3 weeks...

When author Kate Spicer was told six years ago that she should consider getting an ADHD assessment, she ignored the advice. Now she’s not so sure.

😬

#aurora over our house last night #NorthernLights #LakeDistrict

@RandyGi96542511 Yes 🙋🏻‍♀️

Is anyone else's Roku down?

@manypets_uk @A_noushka …. which has no effect whatsoever

@A_noushka Hi there, we're sorry to hear you were unhappy with the service you received and please do send us a DM with your details if you would like us to get a complaint raised on your behalf.

@manypets_uk You rejected my claim twice in 2 days, saying my vet’s records do not match yours, despite being a customer for 4 years. You have ignored my complaint, yet manage to contact Trustpilot about my review. What the fuck is going on?

For any other ripped off Many Pets customers - this appears to be their automatic response and it doesn’t lead anywhere. Told me it could take up to 8 weeks to resolve a complaint- I’ve already waited 8 weeks and claim hasn’t even been looked at yet. @BBCWatchdog

@manypets_uk @jason_fenard Is this an automated response @manypets_uk ? Cos it makes absolutely no difference.

@jason_fenard Hi Jason, we're sorry to hear you were unhappy with the service you received and please do send us a DM with your details if you would like us to get a complaint raised on your behalf.

@Woodystweet @manypets_uk 8 weeks and waiting here. DM-ing my deets as requested and raising a complaint made absolutely no difference whatsoever. Be interested to find out how you got on.

@manypets_uk almost 4 months for a claim to be paid and still waiting.. I could forgive the 3 month delay last time when I slipped through the cracks but again? Your an appalling company to deal with and am hoping you pay the 4 months interest on my credit card. Shocking!

@angie_mcphie @manypets_uk Yes 8 weeks and waiting here. Over in the “many pets: many problems” facebook group there are customers who’ve been deliberately messed about waiting for a claim for months.

@manypets_uk put in my 1st claim with you (as a brand new customer) on March 12. Checking the 'progress' I can see its not even with a claim handler yet. And now I need to add subsequent costs to it. Looking at your reviews it seems lengthy waits are standard. Disappointing.

@elilsmb @manypets_uk Did your claim get resolved in the end? They seem to be giving a lot of people the runaround 🤬

Hey @manypets_uk are you still trading? 2 months since claim submitted and still not assessed yet a subsequent smaller claim was settled in 24hrs - so not being assessed in date order!

For anyone else experiencing problems with @manypets_uk here is a facebook group with a growing number of disgruntled customers: facebook.com/share/McPyQY1z…

@JaneCosgrove13 @manypets_uk Did you get anywhere with them? I’m still waiting on a claim from February. A search on here suggests there are others in same boat.

@manypets_uk my claim from January is ‘still in the queue’. Have tried calling numerous times - been on hold for hours then call dropped!! Really not good enough. Service used to be fantastic but not any more!

@manypets_uk Thanks - DM sent

@onewhingingpom Hi Rebecca, we're sorry to hear you are waiting on a claim and your experience, and we'd be happy to arrange for our claims team to contact you, just pop over a DM with your details 👍