Query Response Team

@Argos_Online So, team. Where is my order? Still no sign! I placed it on 28th December with a delivery date into store of 29th December! I’ve called to complain yet still nothing however the speaker is still in stock to order! Can someone call me as soon as possible.

@Argos_Online A Habitat bath bridge I bought from your Worksop store had woodworm, maybe you should think about recalling this product before you infest peoples homes!

@ArgosHelpers where is my order, I was supposed to receive my washing machine today I have been waiting all day, and they said they called which is a lie. And now I have no washing machine. Just disgusting

@ArgosHelpers hello I returned two items in store in one bag. I have only been refunded for one. Please refund me for both! The guy was having trouble with his machine so he’s obviously not entered the two items in bag! Connaught avenue sainsburys in frinton. Pls assist

@Argos_Online hi, a washing machine was to be delivered today & there was a rubbish lorry on our road. I get a message - they can’t access the house, if they wait minutes it would go. I had 2 calls I answered right away only to be hung up on. I can’t get hold of anyone. Help pls

@ArgosHelpers Hi Hannah I have been trying speak to a human being on the phone for 3 weeks to resolve. I have given up and now my honest review of your service and attitude will be posted to other SM platforms.. I will be guided to any other service where my time will be wasted again

@Argos_Online I’m never buying anything from Argos again, It’s impossible to speak to anyone regarding this matter the Bots and AI customer service this is a joke!

@ArgosHelpers I bought an official Apple charging cable last month which has all of a sudden stopped working

@ArgosHelpers I'm trying to order online and you're website is giving me this message, how am I supposed to use a different postcode for delivery?.....

@ArgosHelpers collected weights today, literally look like you’ve found them in the back of someone’s garage… they are filthy, scratched and marked all over. No way are they brand new! Can you investigate please?

@ArgosHelpers Please DM me so I can reply, as if I try to message I’m hit with auto bots trying to assist.

@ArgosHelpers DM'd now thanks but im only getting virtual assistant

Dear @Argos_Online, I've been locked out of my account for weeks and have been in touch with your customer service team 4 times now. Each time I've been fobbed off or been told someone will be in contact to resolve, which they haven't. It's unacceptable.

@Argos_Online I'm trying to order online for delivery but it keeps saying technical glitch is there any problem ?

@Argos_Online I bought this trike for my daughter in August and since about October we haven't been able to use it as the wheel has come off? The screw and washer thing is missing and I cannot locate it. Can I get a replacement part? Only one of tbe wheels have come off

@Argos_Online why is every time I order from Argos the product packaging is either damaged or dirty. Sort your stores out.

@Argos_Online my item hasn't arrived Apparently as you get it from the supplier all you can do it keep doing 48 hour escalations. Surely this isn't right? Six times I've had to do a live chat and I'm no further forward but £100 out of pocket