jane

@VirginAmerica can't DM since you aren't following me. once again wasting my time. on hold >3 hrs yesterday. customer service is HORRIBLE!

just got off the phone with @VirginAmerica and they are the WORST! never flying virgin again

@VirginAmerica there's another reason you're failing: #prclt-fOXHm21v" target="_blank" rel="nofollow noopener">business.time.com/2012/10/25/why…

@VirginAmerica has absolutely NO empathy - you won't let me cancel my flight w/o a fee...do you expect me to be homeless in NYC?!?