Sabitlenmiş Tweet
Opal
339 posts

Opal
@opalelectronics
A consumer electronics company in San Francisco.
Katılım Kasım 2021
2 Takip Edilen21.7K Takipçiler

@pedroapfilho @dave_shapiro Thanks for flagging this. We are currently working on a fix. In the meantime, we have emailed both of you with a direct download.
English

hey @opalelectronics, can't download the Composer on my new machine, I'm getting:
"updates.opal.camera’s server IP address could not be found."
English

@JoeLaz We are no longer producing the C1. If you reach out to support@opalcamera.com they can recommend a longer cable for you.
English

@opalelectronics Do you plan to restock the Opal C1 in black? I need a longer cord than the Tadpole and the white C1 doesn't fit with my space.
English

@sankalpdomore So sorry for the trouble. Please go to General -> Login Items & Extensions -> Camera Extensions. From here, you should be able to allow Composer.
English

. @opalelectronics - the latest Mac Sequoia update is unable to send video to 3rd party apps like zoom/facetime/etc. + Throwing this error when starting up.

English

@NickFuego Hey Nick, Can you Dm us your email so we can have the team look into it for you?
English

@opalelectronics my Opal camera stopped working. I emailed support yesterday but have heard nothing back yet. Any idea when I might hear back?
English

@atgarone Hey Anthony, Can you DM us your email so we can get that looked into for you? x.com/messages/compo…
English

@opalelectronics Is it normal for an order to not be ready for shipment after 4 days (2 business days)?

English

@ritwikpavan @nikunj @eightsleep Hey Ritwik, sorry for the trouble! We would love to look into this for you, can you please reach out to the team here? bit.ly/4dnaKSt
English

@nikunj @eightsleep @opalelectronics Big fan of Opal Camera as well; however, have ran into software related issues recently (distorted look on camera)
Looking forward to getting Eight Sleep once they do hardware subscriptions 🤞
English

@JerimiahLee @ritwikpavan @nikunj @eightsleep Hey Jerimiah, we'd love to look into this for you, can you. reach out to our team here? bit.ly/4dnaKSt
English

@ritwikpavan @nikunj @eightsleep @opalelectronics Same, mine was super laggy and caused more issues than good.
English

@hliriani We are! You can download our new Composer app here: opalcamera.com/opal-composer/…
English

@opalelectronics are you all still updating the app? It seems like it's been over a year since a software update and my camera unfortunately still turns off every 10-15 min in zoom calls.
English

@yanabana Could you email support@opalcamera.com? We will have someone look into it for you.
English

@Kraftful Hey @opalelectronics, I think my audio sounds a bit weird (check out the video in the previous tweet). Is there some settings I need to look into?
English

@mishafrolov This should not happen. Could you both reach out to support@opalcamera.com? We'd love to get this sorted for each of you.
English


@mrjeremyblaze We will have Support reach out right away to look into this.
English

@opalelectronics Every 10 mins or so during a call this happens. I turn into a ghost and face lock stops working. If I reopen Composer even for a second, it fixes it.
I assume Composer is just going to sleep in the background or something, but this makes it REALLY difficult to keep using.
Any fixes for this?
(Using latest version on MacOS, problem happens in Google Meet and Zoom, and I'm using a fake background applied by Composer)

English

@Shpigford We'd love to get a new camera sent over. Will reach out via Support.
English

I'm officially chunking my @opalelectronics. Too many bugs. Works maybe 50% of the time.
What's your go-to webcam? Ideally something with nice depth-of-field.
English

@Obstropolos Rocco, we'd like to have Support look at your camera. Could you DM us your email address?
English





