Paytm Care

@racren17 Hello Rahul, we would like to handle this matter swiftly and make sure your information stays private. Kindly direct message us so we can help you. We eagerly await your response. Thank you.

@Paytm @Paytmcare I purchased a jiohotstar gift card and when I tried to redeem it says already redeemed. Too poor and no help is being received. Poor!

@racren17 Hi Rahul, we want to address this promptly and ensure your information remains confidential. Please DM us so we can assist you. We look forward to hearing back from you. Thanks.

@Paytm @Paytmcare @jagograhakjago

@MOHAMMADAA34821 Hi, your concern has been resolved. For any further assistance, our in-app support is here for you (bit.ly/paytm_care). We are grateful for your trust in us.

@Paytmcare @MoCA_GoI @DGCAIndia @jagograhakjago Air India & Ministry confirmed refund already sent to Paytm, but Paytm not releasing it. Booking ID: 26568039111 Amount: ₹5699 Kindly take action & ensure refund. #Paytm #Refund

@NehaSharma84326 Hi Neha, we assure you that this matter will be checked on priority. To ensure your information remains confidential, please DM us so that we can provide urgent assistance. Looking forward to hearing from you. twitter.com/messages/compo…

@Paytmcare @Paytm Very poor support from Paytm! ₹25,000 UPI fraud ke baad bhi koi clear response nahi diya ja raha. This is a serious security issue. Kindly escalate immediately and coordinate with bank for reversal. 1930 complaint already done. #CyberCrime #UPIFraud

@misteryunsolved Hi Shubham, We want to address this promptly and ensure your information remains confidential. Please DM us so we can assist you. We look forward to hearing back from you. Thanks.

@Paytm @Paytmcare i haven't received the item i purchased it has crossed deadlines

Hi Tauhid, we would like to once again inform you that the refund amount of INR 608.75/- for booking ID: 26854944636 was processed to you on 18/04/2026. We tried re-sharing the RRN and VPN masked ID with you for reference but unfortunately we were unable to DM you. You can refer to the ticket ID: 200011420875 to find the same. Please check once again with the bank. ^AA

@Paytm Sir I have taken ticket Deoghar to purnea but reason have cancelled it 18.4.2026. But refund still I have not received.Given false RRN NUMBER

@swapankm Hi Swapan, We understand your concern and are already assisting you via Direct Message. We are keen to assist and help you resolve your concern at the earliest.

@Paytmcare I messaged in the app. Please ask your team to wake up and see it. They are sleeping for last 6 months, when I raised issue for the first time.

This is your customer service. Your automated message understand the problem but the real human - I think they are on leave. @Paytmcare @Paytm

@government61182 Hi, We understand your concern and are already assisting you via Direct Message. We are keen to assist and help you resolve your concern at the earliest.

@Paytm @Paytmcare @vijayshekhar sir mene paytm me voucher mila h usse Blinkit app download kiya. Or first order complete kiya to aapke btaye anusar INR 200 ka cashback Ke liye process kijiye Mene sbhi rules follow kiye h Order id ORD83731250605

@PushpendraRaj14 नमस्कार पुष्पेंद्र, आपकी सहायता करना हमारी प्राथमिकता है। कृपया हमें फॉलो करें ताकि हम आपको डीएम के माध्यम से और जानकारी दे सकें। धन्यवाद!

मैंने [NorthernArc] का पूरा लोन चुका दिया है, फिर भी मेरे अकाउंट से बार-बार पैसे काटे जा रहे हैं। यह सरासर गलत है और गैर-कानूनी है। कृपया फालतू काटे गए पैसे तुरंत रिफंड करें और इसे अभी रोकें। Loan ID: [PYTMML_NACL2211812361959] @RBI @jagograhakjago @_NorthernArc @PaytmBusiness

@SalmanS84928067 Hi Salman, we want to address this promptly and ensure your information remains confidential. Please DM us so we can assist you. We look forward to hearing back from you. Thanks.

@Paytm @Paytmcare I have been trying to reach you for the past 5 days, but there is no option to contact you by phone. Why is it so difficult for customers to inquire about their orders?

@IAmMishraJi1992 Hi Ashu, we have reached out to you via Direct Message. However, it seems the messages may not be visible on your end. We request you to please check your message requests or initiate a DM from your side by sending a “Hi,” so we can assist you further on priority.

@Paytmcare Unable to DM you. Can you drop me a text over there?

Hello @flipkartsupport @Paytmcare @Paytm I ordered a babycare powder from Flipkart on which there was a offer of Rs 50 cashback. I have made the payment and placed the order but haven't received the cashback yet. Where is my cashback? Need this ASAP. Attached is the screenshot.

@herononymous2 Dear Herononymous, we are pleased to inform you that your concern has been resolved, please feel free to share your valuable feedback with us. If you still need any further assistance do send us the details via DM. We are grateful for your trust in us.

@Paytmcare @NPCI_NPCI @vijayshekhar NO RESOLUTION TILL NOW!!!!!

I'm not able to get my refund through your customer care!!!! Such a pathetic service?!!? @Paytm @Paytmcare

@akhilvp Dear AKHIL VP, we are pleased to inform you that your concern has been resolved, please feel free to share your valuable feedback with us. If you still need any further assistance do send us the details via DM. We are grateful for your trust in us.

@Paytmcare I have sent the details in DM. Please check.

@Paytmcare How can I disable the "transaction successful" sound that plays after sending money? I’ve checked the settings, the control for outgoing transaction sounds appears to be missing. Please advise on how to turn this off for silent transactions.

@NavneetSingh555 Hi Navneet, We understand your concern and are already assisting you via Direct Message. We are keen to assist and help you resolve your concern at the earliest.

@Paytmcare Looks like you do DM does not work for you @Paytmcare

@Paytm on repeated requests via support ticket, no clarity provided how paytm created UPI id for me without my approval. Never linked bank account in paytm but recieved the money in bank account. Sender asking for reversal. Paytm involved in scam who created upi without consent.

@newohuh01 Hi Manisha, we have requested additional details via direct message. Kindly provide the required information at your earliest convenience. twitter.com/messages/compo…

@Paytm @Paytmcare @vijayshekhar @letsblinkit sir mene paytm me voucher mila h usse Blinkit app download kiya. Or first order complete kiya pr aapke btaye anusar rs200 ke cashback ke liye process kijiye Mene sbhi rules follow kiye h Order id ORD25725557977 check dm and reply

@BeautifulD12217 We understand the frustration of waiting. Our team is working hard to resolve your cylinder booking issue quickly, and we will keep you updated. Thank you for your patience.

@Paytmcare yes please check

⁦@MoPNG_eSeva⁩ ⁦@PPACIndia⁩ ⁦⁦@cmdbpcl⁩ ⁦@ChairmanIOCL⁩ ⁦@CmdHpcl⁩ ⁦@Narendr62819363⁩ ⁦@AmitShah⁩ ⁦@ABPNews⁩ ⁦@ZeeNewsEnglish⁩ ⁦@AajtakL⁩ ⁦@TimesofIndiaBRK⁩ ⁦⁩

@BeautifulD12217 Hello, we fully recognize how frustrating the wait can be. Please rest assured that our team is diligently working to resolve your cylinder booking issue as quickly as possible, and we will keep you informed about the progress. Thank you for your understanding.

@ConsumerHelp_ Please resolve @Paytm @Paytmcare @TheOfficialSBI @NPCI_NPCI

Repost ✅ Pls check the link in our bio for recommendations on consumer issues. twitter.com/BeautifulD1221… #consumerHelp #customerHelp #bbr April 27, 2026 at 11:59PM

@BeautifulD12217 Hello, we completely understand how annoying the wait can be. Please be assured that our team is working hard to address your cylinder booking issue as swiftly as possible, and we will keep you updated on the progress. Thank you very much for your understanding.

@Paytm @Paytmcare @TheOfficialSBI This transaction is still pending for more than 60+ hours even after cancellation. Kindly mark it as failed and initiate refund urgently.

@Paytmcare @Paytm Payment is pending for over 48 hours. My UPI payment of ₹878.50 for Indane gas booking is pending for more than 48 hours. Order ID: 26940906938 UPI Ref No: 204742319430 Please check and either confirm the payment or initiate a refund immediately.

Hello, we tried reaching you and sincerely apologize for the inconvenience caused. We completely understand how frustrating the wait can be. Our team is actively working on resolving your cylinder booking related concern at the earliest, and we’ll keep you updated on the progress. Thank you for your patience.

@Paytmcare What happening contact me 8072027190

@BeautifulD12217 Hi, we truly empathize with how frustrating the wait can be. Please know that our team is diligently working to resolve your cylinder booking related concern as quickly as possible, and we will keep you informed about the progress. Thank you so much for your patience.

@Paytm @Paytmcare I have already raised a complaint with National Consumer Helpline (Grievance No: 9200937). Kindly resolve this issue urgently @ConsumerHelp_ @Paytm @Paytmcare