Pexip Operations

Resolved: No further issues have been observed or reported and all systems are operational at this time. stspg.io/ms0qhxxlv04t?u…

Scheduled (Mar 22, 2025, 10:00 UTC): The Infrastructure team will be performing certificate maintenance. This will affect all calling across all geographies. stspg.io/hn9cw25rm6n6?u…

Scheduled (Feb 22, 2025, 10:00 UTC): The Infrastructure team will be performing network Maintenance affecting different services. stspg.io/bz6l65g1cgw5?u…

Resolved: No further issues have been observed or reported and all systems are operational at this time. stspg.io/ncjkq2y9gjp4?u…

Resolved: No further issues have been observed or reported and all systems are operational at this time. stspg.io/p7l7xc8w0rjm?u…

Resolved: No further issues have been observed or reported and all systems are operational at this time. stspg.io/sf636wltz1x4?u…

Investigating: It has been observed that some users are not able to log into the Pexip Service Partner Portal. We are currently investigating this issue. stspg.io/sf636wltz1x4?u…

Resolved: No further issues have been observed or reported and all systems are operational at this time. stspg.io/wy8j3jf8lv3v?u…

Resolved: No further issues have been observed or reported and all systems are operational at this time. stspg.io/2ytwfpvqmj0s?u…

Monitoring: Microsoft has re-routed traffic and restored services in the APAC region. Pexip monitoring indicates that we are no longer seeing connectivity issues. We will continue to monitor this issue. stspg.io/z2r4xd4n8d4r?u…

Investigating: Microsoft is currently experiencing an issue affecting user access to Teams services in the Asia Pacific region. This issue is affecting Pexip customers using the MS Teams CVI service for services hosted in the APAC re… stspg.io/z2r4xd4n8d4r?u…

Resolved: No further issues have been observed or reported and all systems are operational at this time. stspg.io/2vzz7fw8q847?u…

Monitoring: Pexip's third-party email provider has indicated that service has been restored. Testing indicates that Pexip Partner Portal emails are sending normally, we will continue to monitor the service performance. stspg.io/2vzz7fw8q847?u…

Identified: Our third-party service used to send emails is currently experiencing an outage. Due to this outage, customers or partners will not receive any emails when placing any new order for services or subscriptions. This also i… stspg.io/2vzz7fw8q847?u…

Scheduled (Dec 13, 2022, 00:00 UTC): Pexip Operations team is undertaking emergency maintenance across the APAC region. Service impact is expected to be minor, however call drops or disruptions are possible during this period. stspg.io/7hpymbrwqx28?u…

Resolved: No further issues have been observed or reported and all systems are operational at this time. stspg.io/7q8fdlgv0kjy?u…

Investigating: We are currently experiencing an outage at the Johannesburg (JNB) PoP which is impacting calls and registrations for this location. The PoP has been removed from production as we investigate this issue, all services im… stspg.io/7q8fdlgv0kjy?u…

Scheduled (Oct 25, 2022, 22:30 UTC): The Pexip NetOps team will be performing network infrastructure maintenance in the Johannesburg (JNB) PoP. Call disruptions up to 5 minutes may occur during this time. stspg.io/7wwyx24n9y30?u…

Scheduled (Oct 25, 2022, 23:00 UTC): The Pexip NetOps team will be performing network infrastructure maintenance in the Frankfurt (FRA) PoP. Call disruptions up to 5 minutes may occur during this time stspg.io/91fwdt2j4vtd?u…

Scheduled (Oct 25, 2022, 04:00 UTC): The Pexip NetOps team will be performing network infrastructure maintenance in the Washington (WAS) PoP. Call disruptions up to 5 minutes may occur during this time. stspg.io/xvg49lv3l969?u…