Places for People Customer Support

@amazingsqueezer Hi Andrew, please email us at the customerfocusteam@placesforpeople.co.uk with your address and full details of the problem and our team would be happy to look into this for you. Many thanks - MG

@pfpsupport myplacesfor people won't accept my faulty boiler report. Please send a repair person.

@amazingsqueezer Good morning Andrew, we have responded via DM. Kind regards - MG

@pfpsupport my boiler seems to have expired (at 5Trinity Court BS48 4NG) see my direct message for more info.

@chrisusher8 I am really sorry to hear that. I have reached out to the trade supervisor in the area and asked him to reiterate that we need to be mindful of the impact we are having to our residence when carrying out repairs. Thank you for highlighting this to us. Kind regards, CG

@pfpsupport A would appreciate if the place for people workman who are working in my block No83 Avison court to stop jamming the door open u think they have a fob it's effecting deliverys as couriers can't use intercom because the door is open twice missed courier ffs

@StudioWivNoName Hi, we’re sorry you feel this way, if there’s anything we can do to resolve this or be of any assistance to you please email us at customerfocusteam@placesforpeople.co.uk with details of the problem and address and we’d be happy to investigate it further. Thanks - MG

Good morning @pfpsupport - can you please explain why you’re using weedkiller in public spaces? @huntsdc stopped doing this some time ago, and I don’t see why you’d continue to needlessly destroy plants that we all know are essential to pollination. It’s extremely ugly.

@Foxwatchman Hi, if there’s anything we can do to be of any assistance to you please email us at customerfocusteam@placesforpeople.co.uk with details of the problem, your full name and address and we’d be happy to investigate it further. Thank you - MG

EPIC SUCCESS! The planning application for work on the iconic St Mark’s Rd Churchyard trees was averted thanks to my comment (as per an email from the officer). I wonder how many times @placesforpeople have claimed ownership of trees that are public? @BristolTreeFora

@smithysteve Hi Steve, we are happy to hear this has now been resolved, I will pass your thanks to our landscapes team! Regarding your case I can see your housing officer has attempted to call you and left you an email this morning to book in a call to discuss. Many thanks - MG

@pfpsupport @placesforpeople I would like to say a huge thank you to the landscape team that’ve cleared the fly tipping around the Shelley Park area of Wellingborough, an excellent job again 👏🏻👏🏻👏🏻 Also, how long before I get any sort of human reply to my email for case 00297704

@SStorm2912 Good morning, please can you direct your query to us at the customerfocusteam@placesforpeople.co.uk and we will be sure to look into this for you. Many thanks - MG

@pfpsupport The management of my home was transferred to Touchstone in 2022...I have been informed by them that it os no longer classedcas social housing. Is this true? Is this legal? No new tenancy agreement given.

@Chrisphotos19 Hi Chris, I can confirm we have received your email and I have raised this as a complaint. You should have received an email with your complaint reference and further details. Many thanks - MG

@rainbowland1979 @placesforpeople @pfpsupport I’ve tried about 7times and each time I’m told the housing manager will get in contact but nothing.

@placesforpeople I emailed you guys nearly 2 months ago but still no communication or resolution. I’ve had to block the fence so my dog dosnt get out or my neighbours dog gets in. You guys own the properties in Wymondham that join on to my privet property.

@helen_92x Hi Helen, we’re sorry you feel this way, if there’s anything we can do to resolve this or be of any assistance to you please email us at customerfocusteam@placesforpeople.co.uk with details of the problem and address and we’d be happy to investigate it further. Thanks - MG

@pfpsupport feels like I’ve been lied to by one of your agents… why has my rent went from 405 to 444?! Been told it’s down to a leap year, yet my rent runs April - March and a leap year is an extra day nothing more🤦🏻‍♀️

@Foxwatchman Hello, we’re very sorry that you’ve been experiencing some issues and apologies on behalf of Places for People. If you’d like to escalate your complaint, please email us on customerfocusteam@placesforpeople.co.uk with full detail of the issue and address. Many thanks - MG

@rainbowland1979 @placesforpeople @pfpsupport @DanicaPriest @BristolCouncil @BBCRB @BristolLive Not gonna happen. I’ve caught them out, which they won’t be used to. That makes the task infinitely more difficult for them now. - They won’t get the landowners permission. - They will face massive local opposition - As will the tree surgeon who’s ID I’m not making public yet

So, back to the original question, which you’re gonna have to make public in your NEXT application - please tell us WHY do you want to mess with 10 of Easton’s most iconic, TPO’d, healthy, mature trees (THAT YOU DON’T OWN)? #Placesforpeople @BristolTreeFora @bristolgree

@UntoldLegend13 Good morning, please can you send this over to your housing officer, or alternatively please send it over to us at the customerfocusteam@placesforpeople.co.uk and we can pass this over for you. Many thanks - MG

@placesforpeople @PlacesLeisure I've applied to the rent Tribunal, they asked I send a copy of my application to you, what email address should I send it to? @placesforpeople @pfpsupport

@amazingsqueezer Hi Andrew, we are happy to hear this! If you have any further concerns please do not hesitate to get back in touch. Kind regards - MG

@pfpsupport toilet sorted, thank you. One less worry. 🙂

@FlaneurPudding Hi, I have sent you a DM! Please let me know if you have any problems responding. Many thanks - MG

@FlaneurPudding Hi, I have responded to your previous tweet. Kind regards - MG

@FlaneurPudding Good afternoon, please feel free to send us a DM and I will take a look into this for you. Many thanks - MG

@amazingsqueezer Hello, we’re very sorry that you have still been experiencing some issues. If you’d like to escalate your complaint, please email us on customerfocusteam@placesforpeople.co.uk with full detail of the issue, your full name and postal address. Many thanks - MG

@pfpsupport had no further communication re: toilet flush and taps. Be prepared to dig up stop tap at Trinity Court too.

@big1481b Good afternoon Bri, as previously advised please contact us at the customerfocusteam@placesforpeople.co.uk to escalate your complaint. Please ensure you include full details of your complaint and your full address. Kind regards - MG

@pfpsupport Pfp now you put up the rent how about fitting the windows I was promised by you lot as I don't mind paying the rent but it gotta work both ways how about you lot don't mind fitting the windows

@pfpsupport how about fitting my windows instead of Me burning my electric and gas trying keep warm the windows I got promised over 7 years ago by the guy who took me around house

@LimoWhyte Good afternoon, please can you email us to escalate your complaint at the customerfocusteam@placesforpeople.co.uk with full details of the problem and your full address and we will look into this for you. Many thanks - MG

@pfpsupport Hi, I've been a tenant for 17 years now, I've had 10 years of bad experiences with neighbours, the allocation managers did not deal with the situation professionally. Now they started texting and writing me threatening letters for repossession of property, stating th

@amazingsqueezer Hi Andrew, we are sorry to hear this. Please email us at the customerfocusteam@placesforpeople.co.uk to escalate your complaint, please include your full address and full details of the problem. Many thanks - MG

Gonna have a go at @placesforpeople and @pfpsupport over the state of my flat......