Pharmacy2U

Good Afternoon, We're very sorry to hear this. Please reach out to us via private message with your account details and further information regarding your query, so we can identify you and look into this further. Please accept our apologies for your experience. Kind Regards, Jodie

NHS unable to cope with demand for weight-loss jabs, MPs told @Pharmacy2U #WeightLoss #NHS #UKHealthcare #Pharmacy2U #BootsUK #ObesityTreatment #HealthcareAccess pharmacy.biz/nhs-demand-wei…

Good Afternoon, We're very sorry to hear this. Please reach out to us via private message with your account details and further information regarding your query, so we can identify you and look into this further. Please accept our apologies for your experience. Kind Regards, Jodie

@Pharmacy2U why does my prescription dispatch keep getting pushed back.

Good Afternoon, We're very sorry to hear this. Please reach out to us via private message with your account details and further information regarding your query, so we can identify you and look into this further. Please accept our apologies for your experience. Kind Regards, Jodie

@Pharmacy2U Here we go again with this awful company taking two lots of money now I am unable to process some tablets I ordered. God knows why it just blanks everything out. Wish you would get things dam well sorted. 😡

Good Afternoon, We're very sorry to hear this. Please reach out to us via private message with your account details and further information regarding your query, so we can identify you and look into this further. Please accept our apologies for your experience. Kind Regards, Jodie

@Pharmacy2U you sent me a text reminder at 09:59 today, I clicked on the link at 10:05 only to find that it had expired. Why?

@tino19751 Good Afternoon, I am sorry you feel this way, can you please send us a direct message with your details and the issues you have experienced, we will then be able to look further into this and provide further assistance. Kind regards, Charlotte

@Pharmacy2U I suggest no one use these cranks every prescription take double payment claiming pending transaction monies leave your account and go to them for up to 10 days only need to take pending payment of 10p before the authorised full payment dreadful customer experience,

@mike_grant_ I am sorry to hear this Mike. Please can you send us a private message, so we can investigate further? Kind regards, Josh. twitter.com/messages/compo…

@Pharmacy2U Are your staff trained to end live chat conversations when they can't be arsed to deal with issues?

@diogg Good Morning, I am very sorry to hear this. Please DM us with your account details, so we can look into this for you. Kind regards, Lauren

@Pharmacy2U Very disappointed that you have failed to deliver my meds and closed down a conversation on your website unilaterally. It seems you don’t own your own issues, and leave a very dissatisfied customer on his own.

Good Morning, I am sorry to learn of this, can you please DM us with your details and if possible a screenshot of the error you are experiencing, we will also need to know the device make and model you are using, can you also confirm the device is running the latest software and you are using the most recent version of our app? Please accept our apologies for any inconvenience caused. Kind regards, Chris

@Pharmacy2U I used the chat function on your website in the end as it just would not load and I needed to reorder the medication I need to stay alive 👍

@Pharmacy2U I’m unable to access my prescriptions on my account. Just get a circle going round. Tried on app and through laptop. I need to reorder!

Good Morning. I am sorry to lean of this issue, can you please DM us with your details and further explain the issue, if possible can you please provide a screenshot of the errors you are experiencing. Please accept our apologies for any inconvenience caused. Kind regards, Chris

@Pharmacy2U Hi. I don't need to DM it's a website issue that numerous people are having. Providing my details will make no difference to the issue.

Hi @Pharmacy2U is your app down? Trying to view my prescriptions and have the spinny wheel of doom for over ten mins… 🤔

Good Morning. I am sorry to lean of this issue, can you please DM us with your details and further explain the issue, if possible can you please provide a screenshot of the errors you are experiencing. Please accept our apologies for any inconvenience caused. Kind regards, Chris

@Pharmacy2U Hi Jodie, I managed to sort it by logging in via my laptop. I think there must be a bug with the app/mobile access? It's a Google pixel so android app. Thx

Good Morning, We're very sorry to hear this. Please reach out to us via private message with your account details and further information regarding your query, so we can identify you and look into this further. Please accept our apologies for your experience. Kind Regards, Jodie

@louislouis27 @goezavin @Pharmacy2U Mines still the same 😡

@louislouis27 Good Morning, I am very sorry about this. Could you please reach out to us directly, so we can assist further? Kind Regards. Jodie

@PaulJ561899 @goezavin @Pharmacy2U Same. I can't get into prescriptions? Has been like this all day for me?

@goezavin Good Morning, I'm sorry to hear this. Can you please reach out to us via Direct Message so we can investigate this further. Kind Regards, Charlotte

@RogerT74 Good Afternoon, I am sorry to hear you are unable to order your medication. Can you please DM us with screen shots and details of device you are using so we can look into this. Kind regards, Lauren

@bluemoonjules @Pharmacy2U Is there an issue i can not order my medication the app will not do anything

@Pharmacy2U is there an issue with your app & website? I can't get in and I need to find out the status of my last order

Good Afternoon, We're very sorry to hear this. Please reach out to us via private message with your account details and further information regarding your query, so we can identify you and look into this further. Please accept our apologies for your experience. Kind Regards, Jodie

Good Afternoon, We're very sorry to hear this. Please reach out to us via private message with your account details and further information regarding your query, so we can identify you and look into this further. Please accept our apologies for your experience. Kind Regards, Jodie

@Pharmacy2U STOP taking two payments for the same medication and then take days to pay it back. I have emailed you about this and have NOT received a reply. GIVE ME MY MONEY BACK and WATCH WHAT YOU ARE DOING with people's money!!🤬🤬🤬🤬

@leeinengland I am sorry to hear you feel this way. Please do not hesitate to reach out to us via DM to discuss this further. Kind regards, Lauren

@Pharmacy2U @RowanEdlington Abysmal service

@Pharmacy2U is there an issue with the app? I can't get to the prescription page as it won't load. Been trying for 3 days now.

Good Morning, We're very sorry to hear this. Please reach out to us via private message with your account details and further information regarding your query, so we can identify you and look into this further. Please accept our apologies for your experience. Kind Regards, Jodie

@Pharmacy2U I have a problem ordering my prescription as the page won't load. Please send me a DM link as I need to resolve ASAP. Thank you!

@JenniferChelley We're very sorry to hear this. Please reach out to us via private message with your account details and further information regarding your query, so we can identify you and look into this further. twitter.com/messages/compo…

SCAM!! PRETENDING TO BE @Pharmacy2U TO GET PEOPLE TO CLICK+ORDER OTC CONSUMER PRODUCTS USING THEIR CREDIT OR DEBIT CARDS!!! @reportfrauduk @SwarkPensioners @ageuk @ShouT_Southwark @PeckhamBusiness