PhocusWire

Travel payments are about much more than transactions—they impact carrier acceptance, ticketing success, liquidity, settlement, and ultimately profitability. In this discussion from #PhocuswrightEurope2026, #Zyzza's Brad La Nasa shares insights on reducing payment friction and why integrated payment and content workflows are becoming essential for modern travel sellers. 🎥 Watch the full conversation now on #PhocusWire, bit.ly/3TzotAx. #TravelPayments #TravelTech #B2BPayments #Fintech #TravelIndustry #DigitalTransformation #AirlineDistribution #VirtualCards #TravelInnovation #Phocuswright #ZyzzaTech

AI is making travel search and trip planning smarter than ever—but booking remains the real challenge. In a recent discussion at Phocuswright Europe 2026, Mike Putman, Founder & CEO of @CustTravelSol, explored the evolving role of direct supplier APIs, the hurdles facing AI-powered booking agents, travel's growing value within loyalty ecosystems, and how changing distribution models could reshape the industry landscape. Watch the full discussion now on #Phocuswire, bit.ly/3RaxJKC. #ArtificialIntelligence #AI #TravelTech #DigitalTransformation #FinTech #LoyaltyPrograms #Innovation #FutureOfTravel #TravelDistribution #AgenticAI

AI is making travel search and trip planning smarter than ever—but booking remains the real challenge. In a recent discussion at Phocuswright Europe 2026, Mike Putman, Founder & CEO of @CustTravelSol, explored the evolving role of direct supplier APIs, the hurdles facing AI-powered booking agents, travel's growing value within loyalty ecosystems, and how changing distribution models could reshape the industry landscape. Watch the full discussion now on #Phocuswire, bit.ly/3RaxJKC. #ArtificialIntelligence #AI #TravelTech #DigitalTransformation #FinTech #LoyaltyPrograms #Innovation #FutureOfTravel #TravelDistribution #AgenticAI

Hotels don't have a data problem—they have a connectivity problem. As AI becomes more embedded in hospitality, the real value isn't just automation. It's helping revenue and marketing teams turn disconnected data into actionable insights, smarter recommendations, and better decisions. In this insightful discussion from Phocuswright Europe 2026, Lighthouse Chief AI Officer Juanjo Rodriguez explores how domain-specific AI can connect hotel data, support commercial decision-making, and help teams move seamlessly from insight to recommendation to action—while keeping humans at the center of key decisions. Watch the full discussion now on #Phocuswire, bit.ly/4gXYlZQ. #Hospitality #HotelTech #ArtificialIntelligence #AI #RevenueManagement #HotelMarketing #CommercialStrategy #TravelTech #DataAnalytics #BusinessIntelligence #HospitalityInnovation #Lighthouse #PhocuswrightEurope2026 #DigitalTransformation #Hotels

Hotels don't have a data problem—they have a connectivity problem. As AI becomes more embedded in hospitality, the real value isn't just automation. It's helping revenue and marketing teams turn disconnected data into actionable insights, smarter recommendations, and better decisions. In this insightful discussion from Phocuswright Europe 2026, Lighthouse Chief AI Officer Juanjo Rodriguez explores how domain-specific AI can connect hotel data, support commercial decision-making, and help teams move seamlessly from insight to recommendation to action—while keeping humans at the center of key decisions. Watch the full discussion now on #Phocuswire, bit.ly/4gXYlZQ. #Hospitality #HotelTech #ArtificialIntelligence #AI #RevenueManagement #HotelMarketing #CommercialStrategy #TravelTech #DataAnalytics #BusinessIntelligence #HospitalityInnovation #Lighthouse #PhocuswrightEurope2026 #DigitalTransformation #Hotels

Travel loyalty has always relied on points, perks and status — but today, trust is built in the moments when things don’t go as planned. As disruption, rising costs and global uncertainty add stress to the travel experience, gaps between airlines, hotels, booking platforms and insurance providers become more visible. In a Changemaker session at Phocuswright Europe, Anna Kofoed of @AllianzPartners challenged the industry to rethink loyalty through that lens. She highlighted how stronger collaboration, supported by digital tools and human assistance, can turn moments of disruption into moments that build trust — and where automation helps versus where human support remains essential. Watch the full session on #Phocuswire now, bit.ly/4v7cc3A. #TravelIndustry #TravelLoyalty #CustomerExperience #TravelTech #Phocuswright #AllianzPartners #DigitalTransformation #TravelInnovation #CX #TravelInsights

Travel loyalty has always relied on points, perks and status — but today, trust is built in the moments when things don’t go as planned. As disruption, rising costs and global uncertainty add stress to the travel experience, gaps between airlines, hotels, booking platforms and insurance providers become more visible. In a Changemaker session at Phocuswright Europe, Anna Kofoed of @AllianzPartners challenged the industry to rethink loyalty through that lens. She highlighted how stronger collaboration, supported by digital tools and human assistance, can turn moments of disruption into moments that build trust — and where automation helps versus where human support remains essential. Watch the full session on #Phocuswire now, bit.ly/4v7cc3A. #TravelIndustry #TravelLoyalty #CustomerExperience #TravelTech #Phocuswright #AllianzPartners #DigitalTransformation #TravelInnovation #CX #TravelInsights

Partner marketing in travel has evolved far beyond last‑click conversions. As travelers engage across publishers, influencers, loyalty platforms, metasearch, AI tools and content‑driven channels, partner marketing now supports the entire customer journey — from awareness and acquisition to loyalty and performance measurement. This new report — produced by #PhocusWire in partnership with @rakutenadvert — explores how partner marketing in travel has transformed in recent years and why it’s becoming even more relevant as consumer behavior, AI‑driven discovery and creator commerce reshape the way travelers buy. bit.ly/3SUfE41 #TravelMarketing #PartnerMarketing #CreatorCommerce #AffiliateMarketing #TravelIndustry #DigitalMarketing #AIinTravel #Metasearch #LoyaltyMarketing

Partner marketing in travel has evolved far beyond last‑click conversions. As travelers engage across publishers, influencers, loyalty platforms, metasearch, AI tools and content‑driven channels, partner marketing now supports the entire customer journey — from awareness and acquisition to loyalty and performance measurement. This new report — produced by #PhocusWire in partnership with @rakutenadvert — explores how partner marketing in travel has transformed in recent years and why it’s becoming even more relevant as consumer behavior, AI‑driven discovery and creator commerce reshape the way travelers buy. bit.ly/3SUfE41 #TravelMarketing #PartnerMarketing #CreatorCommerce #AffiliateMarketing #TravelIndustry #DigitalMarketing #AIinTravel #Metasearch #LoyaltyMarketing

Pest safety is quietly shaping hotel booking decisions—and travelers are paying closer attention than many operators realize. New research shows guests in the U.S., U.K. and France rank pests like bed bugs and roaches as a top concern, often ahead of cleanliness and staff friendliness. With most of this scrutiny happening behind the scenes through reviews and search behavior, the visibility gap for hotels is widening. A new study from Phocuswright, sponsored by #Valpas, reveals how credible, independent pest safety signals boost traveler confidence, willingness to pay and brand loyalty across major markets. See how pest safety is becoming a competitive differentiator—and why hotels and OTAs should treat it as part of the booking journey. Download the full report to explore the findings, bit.ly/4eo7ARy. #HotelIndustry #TravelResearch #GuestExperience #HotelOperations #TravelTrends #HospitalityInsights #Phocuswright #Valpas

Hotel distribution depends on strong agency partnerships—but outdated, manual commission processes are still creating friction where trust matters most. As channels expand and payments grow more complex, delayed or inaccurate commissions can quietly undermine relationships that drive high‑value bookings. A new analysis breaks down why modern, automated commission management is becoming a strategic advantage for hotels—and how improving accuracy, transparency and global consistency can strengthen agency loyalty and boost performance. Download the full report from our partners @onyxcentrsource to dive into the insights, bit.ly/3Sn8Iwg. #HotelDistribution #TravelIndustry #TravelAgencies #HotelTech #PaymentsInnovation #TravelPartners #DigitalTransformation

Pest safety is quietly shaping hotel booking decisions—and travelers are paying closer attention than many operators realize. New research shows guests in the U.S., U.K. and France rank pests like bed bugs and roaches as a top concern, often ahead of cleanliness and staff friendliness. With most of this scrutiny happening behind the scenes through reviews and search behavior, the visibility gap for hotels is widening. A new study from Phocuswright, sponsored by #Valpas, reveals how credible, independent pest safety signals boost traveler confidence, willingness to pay and brand loyalty across major markets. See how pest safety is becoming a competitive differentiator—and why hotels and OTAs should treat it as part of the booking journey. Download the full report to explore the findings, bit.ly/4eo7ARy. #HotelIndustry #TravelResearch #GuestExperience #HotelOperations #TravelTrends #HospitalityInsights #Phocuswright #Valpas

Hotel distribution depends on strong agency partnerships—but outdated, manual commission processes are still creating friction where trust matters most. As channels expand and payments grow more complex, delayed or inaccurate commissions can quietly undermine relationships that drive high‑value bookings. A new analysis breaks down why modern, automated commission management is becoming a strategic advantage for hotels—and how improving accuracy, transparency and global consistency can strengthen agency loyalty and boost performance. Download the full report from our partners @onyxcentrsource to dive into the insights, bit.ly/3Sn8Iwg. #HotelDistribution #TravelIndustry #TravelAgencies #HotelTech #PaymentsInnovation #TravelPartners #DigitalTransformation

Travel professionals have spent the last decade proving their resilience—adapting to digital transformation, pandemic disruption and rising demand for complex, personalized trips. Now a new wave of change is reshaping the industry, from agentic AI and fragmented distribution to payments innovation, data quality and shifting traveler expectations. A new report from PhocusWire and RateHawk explores the forces set to supercharge travel professionals over the next decade—and how they can prepare for what’s ahead. Download the full report to dive into the insights, bit.ly/4uXghHj. #TravelIndustry #TravelAgents #TravelTech #DigitalTransformation #FutureOfTravel #PhocusWire #RateHawk #TravelTrends

Travel is becoming a proving ground for payment innovation as every trip touches airlines, hotels, OTAs, TMCs and local providers—all with different needs around cost, data, fraud protection and customer choice. That complexity is pushing payments to the forefront as a driver of efficiency and growth across the industry. Momentum is building fast around virtual cards, giving intermediaries smarter ways to manage payouts, reduce friction and unlock richer transaction data. At Phocuswright Europe 2026, #UATP CMO Wendy Ward joined Mitra Sorrells to break down how virtual cards, digital wallets and embedded finance are reshaping the future of travel payments. Watch the full conversation now, bit.ly/4uQOxnK. #TravelTech #FinTech #PaymentsInnovation #VirtualCards #DigitalTransformation #Phocuswright #UATP

Travel professionals have spent the last decade proving their resilience—adapting to digital transformation, pandemic disruption and rising demand for complex, personalized trips. Now a new wave of change is reshaping the industry, from agentic AI and fragmented distribution to payments innovation, data quality and shifting traveler expectations. A new report from PhocusWire and RateHawk explores the forces set to supercharge travel professionals over the next decade—and how they can prepare for what’s ahead. Download the full report to dive into the insights, bit.ly/4uXghHj. #TravelIndustry #TravelAgents #TravelTech #DigitalTransformation #FutureOfTravel #PhocusWire #RateHawk #TravelTrends

Hospitality has always been a people business — and AI is finally helping the industry deliver the seamless, personalized experiences travelers expect. From connected ecosystems to intelligent booking, discovery and operations, the future of travel is powered by structured data, smarter workflows and technology that fades into the background so humans can shine. The next era of hospitality is more personal, more efficient and more connected than ever. Read the full article from @amadeushosp, bit.ly/4w9lVYd. #Hospitality #TravelTech #AI #Innovation #GuestExperience #FutureOfTravel #Hotels #DigitalTransformation

Travel is becoming a proving ground for payment innovation as every trip touches airlines, hotels, OTAs, TMCs and local providers—all with different needs around cost, data, fraud protection and customer choice. That complexity is pushing payments to the forefront as a driver of efficiency and growth across the industry. Momentum is building fast around virtual cards, giving intermediaries smarter ways to manage payouts, reduce friction and unlock richer transaction data. At Phocuswright Europe 2026, #UATP CMO Wendy Ward joined Mitra Sorrells to break down how virtual cards, digital wallets and embedded finance are reshaping the future of travel payments. Watch the full conversation now, bit.ly/4uQOxnK. #TravelTech #FinTech #PaymentsInnovation #VirtualCards #DigitalTransformation #Phocuswright #UATP

Hospitality has always been a people business — and AI is finally helping the industry deliver the seamless, personalized experiences travelers expect. From connected ecosystems to intelligent booking, discovery and operations, the future of travel is powered by structured data, smarter workflows and technology that fades into the background so humans can shine. The next era of hospitality is more personal, more efficient and more connected than ever. Read the full article from @amadeushosp, bit.ly/4w9lVYd. #Hospitality #TravelTech #AI #Innovation #GuestExperience #FutureOfTravel #Hotels #DigitalTransformation

Gate‑side document issues aren’t an unavoidable cost — they’re a timing problem. When verification happens only at boarding, gate agents are forced into high‑stakes decisions with seconds to spare. Errors, INAD fines, and frustrated passengers follow. Shifting compliance earlier in the journey changes everything. With pre‑departure verification, airlines gain time, context, and the ability to resolve issues long before boarding begins. That’s why we built TravelDoc Compliance — moving document checks into the check‑in flow so passengers, agents, and operations teams all get a smoother, more predictable experience. The gate should be the last line of defense, not the only one. Read the full article from #ICTSEurope, bit.ly/4eObQKb. #Aviation #Airlines #TravelTech #AirportOperations #PassengerExperience #Compliance #INAD #DigitalTransformation