“For hotels, think about how you can follow the consumer journey after they’ve travelled with you. Aftercare is really important - don’t just forget them after you’ve made the sale.” @womenwho on making a lasting impression on travel customers #InsightsMATTER 💡
@pippadebruyn Hey Pippa, great! Let's set up a stay.. what is your current email address? The one I had on file for you isn't working anymore...please drop me a quick line on beate@bp-pr.com
@GetawayMagazine@dbbovey Brilliant! 'What the hell IS that? This cupboard is the bedroom? Why is your STUFF everywhere...' take me back to my free toiletries haha!