Pippa Erskine

@HabitatUK this has been on your site for a while now - any chance you might be able to say when/if you might be having a sale? Thanks!

#ReclaimTheStreets #ReclaimTheseStreets 💔

@curryspcworld are your phone lines broken? I keep just getting cut off...

@HabitatHelp I ordered some bits on the 30th November - is there any way I can find out when they might arrive?

@Wowcher_Support I have done - a reply would be fab. Thanks!

@pippakent Hi, please DM to confirm your order number and account email address and we can look into this for you.

@wowcher @Wowcher_Support can I get a refund for 3 vouchers bought and not yet used? The postage costs they have hidden until checkout are ludicrous for the value of the items

@jamieoliver Dauphinois potatoes 🥔

@jowillacy @bbc5live Thank you - very kind of you to say and hugely appreciated

Superb interview on @bbc5live @pippakent Extremely eloquent and echoing how many of us feel. I’m not post TX but feel exactly the same as you. Well done

@dhlexpressuk It’s arrived! Thanks

@pippakent @pippakent Hello Pippa, please direct message me so I can look into this matter further for you. Kind regards, Amrick

@MDM_EN only half of our order has arrived today but your phonelines aren’t accepting calls?! Can you help please??

@EmilyJayne1985 @eatpodberry If I could have an email would be more than happy to pop you over some details?

@EmilyJayne1985 Hi Emily - how about @eatpodberry? The UKs first freeze-dried seasoned snack, created on the fourth generation family farm in Perthshire. In four delicious flavour combinations, the snacks are vegan, completely free from artificial colours, flavours and preservatives

Looking for someone rural who is doing something exciting with food to feature in a national magazine eg have created their own product to sell. All ideas and suggestions welcome! #journorequest #prrequest

@sellmymobile please help. Sold my phone via your site to #phonestopounds - they quoted a price, I sent the phone off, they have said it is damaged in a way it isn’t, I rejected quote, they aren’t returning my emails or picking up the phone???

@sainsburys As this wasn't made clear until now, hasnt been the case for weeks and wasnt offered by our delivery person how is this resonable?

@pippakent As substitutions can once again be returned on the doorstep, we won't be able to help with a refund. To receive a refund in future, please ensure items are returned to the driver and one will be processed automatically. Thanks, Marc

@sainsburys so the people on your phone lines cant refund for inane substitutes, you don't respond on twitter or facebook and your online refund form doesn't have any scope for clarification around requests? Help?

@sainsburys She actually advised that no refund could be processed and that I use the online form which has no appropriate options for my issue. Can I assume despite this the issues (multiple for various delivery’s) are being dealt with then?

@pippakent Hi Pippa, as my previous colleague advised on the phone, the refunds team are inundated at the moment and will be in touch as soon as possible to process this refund for you. Tia

@numptyonloose @MetroOpinion @NHSOrganDonor @CF_Foundation @NHSEngland @RobertSyms @BorisJohnson This is very true... and very unfair

'Even with Max and Keira’s Law now legally in place, the decision around organ donation is still very much in your hands.' @pippakent for @MetroOpinion metro.co.uk/2020/05/20/new…

@Hermesparcels I’ve been on hold on the phone for an hour now? Help PLEASE

@Hermesparcels I was due to have a parcel collected for delivery today but no one has come? Please can you advise.