Platform One
359 posts

Platform One
@platform1cx
Evolve from managing experiences to creating incredible ones.
Sydney Katılım Eylül 2013
136 Takip Edilen107 Takipçiler

We are excited that our Chief Research Officer, Ray Poynter has been elected in to the top job of ESOMAR, President of the Council for 2023 - 2024!
Huge congrats Ray, very well deserved!
esomar.org/newsroom/ray-p… esomar.org/newsroom/ray-p…
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That's a wrap! CX Trends 2023 Webinar - 3 sessions across 3 time zones including Q&A!
In case you missed it, we've got you covered with an on-demand version available now: platform1.cx/webinar/cx-tre…
You can also download our FREE CX Trends report here: platform1.cx/whitepapers/20…

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One of the recent trends in CX is the transition from Experience Management to Experience Leadership.
A key tool to enable organizations to achieve this shift is the introduction of qualitative research into the CX mix.
In this blog post, Ray Poynter, our platform1.cx/blog/using-qua…
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For the 3rd year running we've been named in the Global GRIT Top 50 - Most Innovative Suppliers! Congratulations team 👏 and thank you to our amazing clients 🙏 .
Download the full report here greenbook.org/mr/grit/busine…
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Curious to see how global macro trends are impacting CX and Insights? In this latest blog, Ray Poynter, our Chief Research Officer, shares the global trends that will change the world of CX and Insights.
potentiate.com/blog/global-ma… potentiate.com/blog/global-ma…
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