
Hey @insightly you have a great product but getting in touch with you tech support service is a real pain. Any you can get back to me in a timely manner? #customerservice #NPS from Patrick Sirois
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Patrick Sirois
4.4K posts

@psirois
Passionate about product strategy. http://t.co/U65KvvzgH5 #innovation #designthinking #voiceofcustomer #productmanagement





Do they not teach Design Freeze in Design School? There’s always a better way!

How to get good advice from experts: ask what they'd do in your situation. Many experts feel they should just tell you all the options and let you decide. But they usually know which is the right one, and asking what they'd do gives them permission to tell you.
















